Everything - very rare I find perfection but this is an absolute gem in the heart of Kilimani which is a great area within proximity of central Nairobi. The rooms were amazing with some stunning views of the city, the people were beyond kind and helpful and not in a performative way or expectant of a tip. The food was brilliant - breakfast was some of the best I've had with great range and quality of food. Good security which definitely added that extra layer of safety. I can keep going on but this is just a brilliant place to stay and can't recommend it highly enough. To top it off, they've got a nice rooftop bar with some of the most attentive staff you'll ever meet

The spacious rooms, cleaness

“A remarkable and memorable stay.”

The staff, the room, the food, the bar, the gym. Everything was exceptional. I liked the hospitality we got.

“Its was alright…”

Always a great stay

“The hotel apartment, excellent customer services and locaton have made the family holiday memorable.”

Excellent with varieties to choose from.

Great spacious apartment. Beautifully appointed. Staff exceptional.

“Fantastic, friendly staff and very helpful in making our stay special”

Relaxing decor

“An unforgettable stay with exceptional service, comfort, and elegance—pure perfection!”

I had an absolutely amazing stay at Somerset. From the moment we arrived, the staff were incredibly welcoming and attentive, ensuring we had everything we needed. The room was spotless, beautifully decorated, and had a stunning view. The amenities were top-notch, and the food was delicious with a great variety. Every detail was thoughtfully taken care of, making our stay truly special. I highly recommend this hotel to anyone looking for a relaxing and luxurious experience. Can’t wait to return!"

“Friendly staff and great location”

Staff are very friendly. Clean facilities. Quiet location. Secured entrance to hotel. Good selection for breakfast. The hotel restaurant serves food all day

Cleanliness, Universal outlets, TVs in all rooms, Great working station, Great Kitchen, Courteous staff. Generally, very comfortable place & felt just like home.

Our room was on the 10th floor right under the construction so we woke up to a lot of noise. Then we were told breakfast was included but it was not. And all we got for the inconvenience was a fruit platter.

This serviced apartment was beautiful and clean and in a great central location to restaurants, and tourist activities! 15 to 20 mins uber to anything and everything! The restaurant downstairs is great, and we loved the roof top bar area overlooking city! Beds were very comfortable and we loved how much space we had as a family! Bonus was laundry room which was great for multi stay trips or people with families! Apartment was very new and modern and a second bonus was netflix for children! Also was very secure and security team was so lovely! Definitely would return!

“Good”

Very helpful staff, great location with good food options within walking distance (e.g. Cedar’s, Moxies, …).

Beautiful and modern property

Very polite, friendly and helpful staff, giving a customer good pieces of information about how you go around the city with security advice. Very clean and comfortable apartment type of a hotel room, with living space, system kitchen, and a bedroom. A smart TV with a wide enough screen, open for mirroring from your devices. Not too noisy as a location in Kilimani, serene and relaxing.

“Relaxing and just what we needed in that moment.”

Great apartment and view from the roof terrace. And the pool is heated which is nice.

“Please fix the water.”

Great staff, good facilities and room

Brand new equipment, friendly staff

“Convenient location. Fabulous facilities. All at a great price.”

Great location. Great hotel. We particularly liked having our own washing machine and drier as we had been travelling for a while. They were extremely accomadating with late checkouts and were generally efficient and welcoming. Thoroughly enjoyed our stay