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DoubleTree by Hilton Nairobi

Hotel

Ngong Lane, off Ngong road

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Price unavailable
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hotel
hotel

Why people book this hotel

Friendly staff
9 mentions

Staff

Nice hotel, very good service

Clean rooms
5 mentions

I enjoyed the shower, the water is flowing, clean, and always warm

Clean

Comfortable rooms
4 mentions

The bed

Large rooms, friendly staff

Great location
3 mentions

Good location

Location and ease of access

Breakfast available
1 mentions

Good location, nice breakfast, service is good in general

Overview

Located in quiet corner, just off Ngong Road, Doubletree By Hilton Nairobi boasts contemporary and modern design. The hotel has air-conditioned rooms and offers an outdoor pool. Prestige Plaza is within 5 minutes' walk. The spacious and elegantly decorated rooms and suites are equipped with air conditioning, LCD TVs with satellite channels, safety deposit box and complimentary tea-and-coffee making facilities. Room service and free WiFi are available. With an outdoor terrace overlooking the pool, the hotel's restaurant serves local and international cuisine. A buffet breakfast is served in the morning and evening drinks can be enjoyed in the chic Piano Lounge. Doubletree By Hilton Nairobi has a 24-hour fitness center, a 24-hour business center, a gift shop, as well as meeting and conference facilities. The hotel has easy access to several shopping malls and is 1.5 km away from the Yaya Centre and 3 km from the The Junction Shopping Center. Jomo Kenyatta International Airport is 22 km from the property while Nairobi's city centre is 6 km away.

Traveller reviews

M

Michael

solo_traveller

May 10, 2026

10

Excellent

Staff

M

Miroslav

solo_traveller

May 10, 2026

9

Nice hotel, very good service. Good location

M

Mpho

solo_traveller

May 2, 2026

10

Wonderful

I loved everything about the hotel

E

Elin

extended_group

February 16, 2026

8

Convenient and safe

The hotel is conveniently located to travel to if you have safari leaving Nairobi without having to go through the city centre. Security also seems on point making us feel safe.

P

Pulane

solo_traveller

December 5, 2025

10

I enjoyed the shower, the water is flowing, clean, and always warm. Moreover, i like how secure the place is. Excellent

N

Nassiwa

couple

October 26, 2025

4

Excuse not aligning to information in booking.com

The bed

B

Bishop Daniel Youssef Cohen

solo_traveller

September 13, 2025

10

Always wonderful

top in everything really The Excellency with all it’s meaning

Z

Zhao

family_with_children

August 6, 2025

8

Large rooms, friendly staff

C

Cyril

solo_traveller

April 23, 2025

6

Peaceful environment. Clean

H

Helen

solo_traveller

April 21, 2025

10

Great place to stay, friendly welcoming and clean. Felt safe and looked after.

Attentive friendly staff

U

Uganden

extended_group

April 17, 2025

10

Beautiful

Friendly staff, Ambience and Comfortability especially the room

L

Laura

couple

April 15, 2025

10

Perfect for our stay in Nairobi. Relaxing environment with a great pool.

G

Gaukhar

family_with_children

April 7, 2025

6

it's okay but will get better hotel next time.

People are very friendly and happy to support and answer questions. Hotel is clean and quards are in place to ensure safety.

H

Honor

couple

March 15, 2025

10

Everything, the service was impeccable and the hotel was clean, tidy and very secure.

S

Sarah

couple

February 14, 2025

7

Disappointed but comfortable in the end.

Clean, good size room, fresh and clean.

O

ochwila

couple

December 10, 2024

7

Location and ease of access

Y

yoseph

solo_traveller

August 31, 2024

6

Good but expensive

The restaurant and the food

A

Adham Sherif

family_with_children

August 30, 2024

8

Good location, nice breakfast, service is good in general.

A

Avishek

couple

August 17, 2024

10

Birmingham at reception was extremely helpful.

S

STEPHEN

couple

July 16, 2024

8

Great facility , with exceptionally clean rooms

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom

Activities

Game drives, Fitness, Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast in the room, Restaurant, Bar, Coffee house on site, Breakfast options, Wine/champagne, Fruits, Special diet menus (on request), Kid meals

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered

General

WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Soundproof rooms, Air conditioning, Designated smoking area

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor pool, Garden, Terrace

Parking

Parking, Free parking, Street parking, Accessible parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Pool/beach towels, Swimming Pool, Sun loungers or beach chairs, Swimming pool

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Self check-in

Passport/ID information collected online before you arrive

Services

Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, ATM/cash machine on site, Concierge service, Packed lunches, Car hire, Fax/photocopying, Luggage storage, Currency exchange, Express check-in/check-out

Transport

Airport pick up, Airport drop off

King Guest Room

This double room has air conditioning. The room has a seating area and is fitted with a desk, safety deposit box and wardrobe. The unit also has a flat screen TV with satellite channels and an electric kettle. The room is complete with a private bathroom with free toiletries.

Max 2 guests 27 1 bedroom0
Twin Room

This twin room has air conditioning. The room has a seating area and is fitted with a desk, safety deposit box and wardrobe. The unit also has a flat screen TV with satellite channels and an electric kettle. The room is complete with a private bathroom with free toiletries.

Max 2 guests 27 1 bedroom0
Deluxe King Room

This double room has air conditioning. The room has a seating area and is fitted with a desk, safety deposit box and wardrobe. The unit also has a flat screen TV with satellite channels and an electric kettle. The room is complete with a private bathroom with free toiletries.

Max 3 guests 33 1 bedroom0
Junior Suite

This suite has air conditioning. The room has a seating area and is fitted with a desk, safety deposit box and wardrobe. The room also features a sofa. The unit also has a flat screen TV with satellite channels and an electric kettle. The room is complete with a private bathroom with a bath. The property provides free toiletries.

Max 2 guests 40 1 bedroom0

Hotel Policies

Check-inFrom 14:00 to 00:00
Check-outFrom 11:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 11:23 AM

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DoubleTree by Hilton Nairobi - 4 Star Hotel in Nairobi