CLEO LAKE KIVU HOTEL
Kibuye rwanda
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Why people book this hotel
“Great staff & service”
“The staff of the property is simply perfect”
“The rooms are large , very well decorated with taste”
“beautiful, modern designed hotel with spacious room and a fantastic view over La…”
“Amazing location”
“breakfast is also really good and you can continue enjoying the nice view”
“the spa is great and we had a nice dive in the swimming pool”
Overview
Situated in Mwendo, 39 km from Mukura Forest Reserve, CLEO LAKE KIVU HOTEL features accommodation with a seasonal outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a shared lounge, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel provides lake views, a terrace and a 24-hour front desk. At the hotel, the rooms include a desk. Rooms include a kettle, while certain rooms have a kitchenette with a microwave and a stovetop. The rooms at CLEO LAKE KIVU HOTEL are fitted with a flat-screen TV with satellite channels and a safety deposit box. At the accommodation you will find a restaurant serving African, American and Belgian cuisine. Vegetarian, dairy-free and vegan options can also be requested. CLEO LAKE KIVU HOTEL offers a hot tub. The area is popular for cycling, and bike hire is available at the hotel. The nearest airport is Goma International, 95 km from CLEO LAKE KIVU HOTEL, and the property offers a paid airport shuttle service.
Traveller reviews
Israel
couple
December 19, 2023
“great location & amazing experience”
Amazing location. Great staff & service. The boat ride on the lake is top!
bertrand
extended_group
October 26, 2022
“FABULOUS”
This property is simply amazing. The rooms are large , very well decorated with taste. The views from the property are simply breathtaking. The staff of the property is simply perfect. We could not dream better place!!! The best kept secret of Rwanda to be discovered!!
Pamela
couple
October 26, 2022
“Amazing”
The staff are extremely welcoming, professional. Every bit of the experience exceed my expectations and I will definitely return. I will refer this hotel to my friends and family. Massive thanks to the entire staff especially Kevin & Jean D’amour.
Jennifer NB
couple
May 3, 2022
It felt like a luxury version of home
Anna
couple
January 8, 2022
“just perfect!”
beautiful, modern designed hotel with spacious room and a fantastic view over Lake Kivu. welcoming personal and a friendly service.
Bateta
couple
November 21, 2021
“One of, if not the nicest place we’ve stayed. We can’t wait to come again with friends and family.”
Absolutely loved the food. Was blown away by the service. Couldn’t get over the view.
Carola
couple
November 19, 2021
“most amazing location of entire Rwanda!”
absolutely amazing!!! the resort is so beautiful and the people are very very kind and helpful. the rooms and the views are the best available in Rwanda for sure! the spa is great and we had a nice dive in the swimming pool. breakfast is also really good and you can continue enjoying the nice view. we would definitely come back here!
Facilities
Activities
Sauna, Fitness centre, Fishing, Spa and wellness centre, Massage, Windsurfing, Hot tub/Jacuzzi, Canoeing, Hiking, Cycling, Hammam, Snorkelling, Water sport facilities on site, Beauty Services, Facial treatments, Waxing services, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness classes, Personal trainer, Temporary art galleries, Walking tours, Bike tours, Themed dinner nights, Happy hour, Tour or class about local culture, Live music/performance, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Kid meals, Special diet menus (on request), Breakfast in the room, Restaurant, Bar, Breakfast options, Wine/champagne, Fruits
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Family rooms, Non-smoking rooms, Soundproof rooms, Safety deposit box, Air conditioning, Designated smoking area
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Picnic area, Outdoor fireplace, Outdoor pool, BBQ facilities, Garden, Terrace, Sun terrace, Outdoor pool (seasonal)
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Sun loungers or beach chairs, Sun umbrellas, Swimming Pool, Pool with view, Pool/beach towels, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Shuttle service, Trouser press, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Grocery deliveries, Express check-in/check-out, Packed lunches, Fax/photocopying, Ironing service, Airport shuttle, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Airport pick up, Airport drop off
Apartment
The spacious air-conditioned apartment provides a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit offers 2 beds.
King Room with Lake View
The spacious air-conditioned double room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a safe deposit box as well as lake views. The unit offers 1 bed.
Hotel Policies
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