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Hotel One Mall Road Murree

Hotel

Jawa Building, GPO Chowk The Mall

Price unavailable
Price unavailable
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hotel
hotel

Why people book this hotel

Friendly staff
10 mentions

Staff especially front desk staff is very nice and cooperative

Staff was very helpful

Great location
5 mentions

Location

The location was great and rooms were very neat and clean

Comfortable rooms
4 mentions

The room was literally infested with insects

They offer extra bed without argument

Breakfast available
4 mentions

Excellent breakfast

Staff, Ambience, Locality, breakfast

Good value
2 mentions

Not even worth 1000 per night

Clean rooms
1 mentions

Overview

Hotel One Mall Road Murree is a 3-star property located in Murree. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel features family rooms. Guest rooms are equipped with a flat-screen TV with satellite channels, fridge, a kettle, a shower, free toiletries and a desk. The hotel provides certain rooms that include a terrace, and each room is equipped with a private bathroom with a bath and a hairdryer. All units feature a wardrobe. The nearest airport is Islamabad International Airport, 85 km from Hotel One Mall Road Murree.

Traveller reviews

M

Mrtaza

family_with_children

January 26, 2026

8

Location

I

Ihtisham

family_with_children

January 20, 2026

1

Please read reviews before booking. This place is crap

Not one of the worst, but the only worst hotel to stay in. The rooms seem like they have never been cleaned, and the staff behave as if they are doing you a huge favor — as if we owe them something. The bed sheets and quilts were literally stinky. There was even a centipede in my room, which I showed to the cleaner. Instead of being embarrassed, he simply crushed it under his foot and walked away. Water was leaking in the room and had reached near my bed. They also turned off my room heater, and when I asked them to turn it back on, they said that other rooms in the same row had requested it to be turned off — meaning others get to decide what you can or can’t do, even though you’re paying for your own room. What does their heater connection have to do with mine anyway? For less than half the price of this place, you can easily find much better rooms nearby. I usually stay at Dreamland Hotel — I have no idea why I made this terrible decision this time. Please read reviews before booking; they really help.

B

Burhan

family_with_children

January 20, 2026

1

Please stay away from this crap place . There are many good hotels.

Worst place to stay. Not even worth 1000 per night. The room was literally infested with insects.

H

Hussain

family_with_children

January 17, 2026

2

Not satisfied

H

Hassan Masood

couple

January 13, 2026

9

Good and recommended

Superb

R

Raza

family_with_children

January 6, 2026

1

Staff especially front desk staff is very nice and cooperative

M

Manoj

couple

December 20, 2025

10

It was amazing

The location was great and rooms were very neat and clean. Staff was very helpful.

M

Muhammad Qamar

family_with_children

December 2, 2025

8

It was good experience. However gym and kids gaming area should be present at the facility.

Staff was professional and friendly who fixed the issues quickly.

T

Tariq

family_with_children

November 25, 2025

8

Service and Location

M

Malik

family_with_children

November 24, 2025

8

Good

Staff behavior, Location

J

Jouhar

couple

November 24, 2025

8

Excellent breakfast

F

Farhan_ahmed15

couple

November 17, 2025

10

Overall a very good experience, always recommended

Staff, Ambience, Locality, breakfast

D

Dr Tahireen

couple

November 4, 2025

10

Overall it was good.

Ambience was good. Breakfast was execptional.

S

Saad Ullah

couple

November 3, 2025

6

The best thing about the property is that,it is just a few steps from the GPO where you can easily access Mall Road.There was a variety of dishes in the breakfast which is good but the taste was ordinary.Hotel staff is cooperative.

S

Shahak

family_with_children

October 30, 2025

9

.If you can afford it , its value for money

Good staff good location.l, good view over all. Specially Rab Nawaz from front desk was very helpful and kind . Faizan from house keeping and Akabar from FnB were there for at your service.

S

Guest

family_with_children

October 26, 2025

1

Please read reviews before booking. This place is crap

Not one of the worst, but the only worst hotel to stay in. The rooms seem like they have never been cleaned, and the staff behave as if they are doing you a huge favor — as if we owe them something. The bed sheets and quilts were literally stinky. There was even a centipede in my room, which I showed to the cleaner. Instead of being embarrassed, he simply crushed it under his foot and walked away. Water was leaking in the room and had reached near my bed. They also turned off my room heater, and when I asked them to turn it back on, they said that other rooms in the same row had requested it to be turned off — meaning others get to decide what you can or can’t do, even though you’re paying for your own room. What does their heater connection have to do with mine anyway? For less than half the price of this place, you can easily find much better rooms nearby. I usually stay at Dreamland Hotel — I have no idea why I made this terrible decision this time. Please read reviews before booking; they really help.

S

Guest

family_with_children

October 25, 2025

1

Please stay away from this crap place . There are many good hotels.

Worst place to stay. Not even worth 1000 per night. The room was literally infested with insects.

A

aabed

family_with_children

October 4, 2025

10

Staff are very helpful especially umair

I

imran

family_with_children

October 3, 2025

8

Super Staff

Staff

D

Dr. Amina

family_with_children

September 26, 2025

5

Big namr but ordinary facilities

They offer extra bed without argument

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Restaurant

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered

General

WiFi available in all areas, Bicycle parking, Non-smoking rooms, Family rooms

Internet

Internet services, WiFi, Free WiFi

Outdoors

Terrace

Parking

Parking, Parking on site, Private parking, Free parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Room service, 24-hour front desk

Deluxe Room

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a private entrance, soundproof walls, a flat-screen TV with cable channels and a terrace. The unit offers 1 bed.

Max 3 guests 25 1 bedroom 1 bathroom
Duplex Suite

Featuring a private entrance, this suite also comprises 2 separate bedrooms and 2 bathrooms with a bath and a shower. Boasting a terrace, this suite also provides soundproof walls, a minibar and a flat-screen TV with cable channels. The unit offers 3 beds.

Max 5 guests 49 2 bedrooms 2 bathrooms
Executive Suite

Featuring a private entrance, this suite also comprises 1 separate bedroom and 1 bathroom with a bath and a shower. This suite features soundproof walls, a minibar, a flat-screen TV with cable channels and a terrace. The unit offers 1 bed.

Max 3 guests 37 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that local residents will not be allowed to check in. All guests are required to pay full stay amount upon check-in. Hotel reserves the right to refuse any check-in without having full stay amount upon arrival.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 5:28 PM

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Hotel One Mall Road Murree - 3 Star Hotel in Murree