Hotel Serena Palace
opp. MCC Ground, Nawan Shehr, Multan, Punjab Multan
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20 nights, 2 adults
USD$538.01
Includes taxes and charges
20 nights, 2 adults
USD$538.01
Includes taxes and charges
Why people book this hotel
“Location was perfect”
“Excellent food good location”
“Cleanliness was poor”
“Cleanliness and property condition need renovation”
“They didnt acomodate us they said we not giving same price like booking”
“Location and value for money”
“The staff was so rude and even couldn't help in luggage unloading and loading an…”
“It was a very good experience, reasonable rates, professional staff, clean rooms…”
“Blankets were dirty the room was smelling and I was also declined an upgrade as …”
“Complementary breakfast was nice touch”
Overview
Hotel Serena Palace is located in Multan. With free WiFi, this 3-star hotel has a garden and a shared lounge. The accommodation provides room service, an ATM and currency exchange for guests. At the hotel every room is equipped with air conditioning, a desk, a flat-screen TV, a private bathroom, bed linen, towels and a terrace with a city view. All units in Hotel Serena Palace are equipped with free toiletries and an iPod docking station. Guests at the accommodation can enjoy a continental breakfast. Hotel Serena Palace offers a children's playground. Free private parking and a business centre are available, as well as a 24-hour front desk. The nearest airport is Multan International, 3 km from the hotel, and the property offers a paid airport shuttle service.
Traveller reviews
Abbas
couple
April 24, 2026
Location was perfect
Awan
extended_group
April 10, 2026
“had a very pleasant stay at the hotel. The staff was extremely supportive, professional, and well-tr”
Excellent food good location
Hussain
family_with_children
April 8, 2026
Cleanliness was poor
faisal
family_with_children
March 27, 2026
They didnt acomodate us they said we not giving same price like booking.com they want extra money
Mehboob A. Zardari
family_with_children
March 24, 2026
We didn't like anything. Blankets were dirty the room was smelling and I was also declined an upgrade as per policy. The staff was so rude and even couldn't help in luggage unloading and loading and the same was carried by me to the room
Muhammad jahengir
family_with_children
December 31, 2025
“Bad”
Cleanliness and property condition need renovation
Songs, Videos and learning
family_with_children
December 29, 2025
Location
Mohammad Waqas
solo_traveller
December 13, 2025
“Its good stay”
Its good for average
Ali
family_with_children
December 9, 2025
Location and value for money.
Murad
couple
November 24, 2025
Location
Muhammad
extended_group
November 7, 2025
“washroom was dirty pipe leakge floor was broken pillow was in bad condition i couldn't sleep due to”
Ch
extended_group
August 28, 2025
Macher tha baqi best tha
Malik
couple
April 27, 2025
ac isn't working properly, smelly room. and room was very samal bari mushkil sy bed pora aya hova tha room me or room totaly different tha pics sy they ask for extra money
Waqas
family_with_children
April 21, 2025
Nothing
Zainab
solo_traveller
April 18, 2025
“Hotel is Located on the main heart of the city easy access to the all areas”
Zainab
couple
April 5, 2025
“Nice and comfortable stay, the services were very good. Recommended if you are coming to multan for an official visit or”
Zainab
solo_traveller
March 28, 2025
It was a very good experience, reasonable rates, professional staff, clean rooms and bathroom. Complementary breakfast was nice touch.
Zainab
solo_traveller
March 24, 2025
We stayed here for 1 night... Seriously unbelievable cooperative staff and every thing is very clean.😍... There is very peaceful environment... Best for families...... I had never seen before this type of luxury in this price... Highly recommend😍😍
muhammad
family_with_children
February 10, 2025
Very bad hotel
Ahmed
family_with_children
December 20, 2024
“room not cleen and room pics not real”
Facilities
Activities
Tennis court, Golf course (within 3 km), Children's playground, Hot tub/Jacuzzi, Bowling, Mini golf, Hot spring bath, Kids' club, Evening entertainment, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Massage chair, Fitness, Personal trainer, Fitness/spa locker rooms, Movie nights, Walking tours, Bike tours, Themed dinner nights, Happy hour, Tour or class about local culture, Live music/performance, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Indoor play area, Kids' outdoor play equipment, Baby safety gates
Food & Drink
Kid meals, Kid-friendly buffet, Fruits, Coffee house on site, Special diet menus (on request), Snack bar, Breakfast in the room, Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
Bicycle parking, Family rooms, Non-smoking rooms, Heating, Non-smoking throughout, Air conditioning, Designated smoking area, Soundproof rooms, Chapel/shrine, Safety deposit box, Allergy-free room, Minimarket on site
Internet
WiFi, Free WiFi, Internet services
Outdoors
BBQ facilities, Garden, Terrace, Sun terrace, Outdoor furniture, Picnic area, Outdoor fireplace
Parking
Accessible parking, Private parking, Parking garage, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Sun loungers or beach chairs
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property, Lockbox key collection near the property
Services
Shuttle service, Daily housekeeping, Grocery deliveries, Airport shuttle (additional charge), Shared lounge/TV area, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Ironing service, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, Barber/beauty shop, Room service, Meeting/banquet facilities, 24-hour front desk, Packed lunches, Car hire, Express check-in/check-out, Valet parking, Currency exchange, ATM/cash machine on site, Fax/photocopying, Luggage storage, Tour desk
Transport
Airport pick up, Airport drop off, Public transport tickets
Deluxe Double Room
This double room features a fireplace. The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower.
Standard Double Room
This double room's standout feature is the fireplace. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Family Suite
This suite's special features are the hot tub and the fireplace. Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with garden views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed and 1 futon.
Presidential Suite
This suite's standout features are the hot tub and fireplace. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and a bath. The spacious suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as garden views. The unit has 4 beds.
Hotel Policies
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