Wyndham Monterrey Ambassador Centro
Avenue Hidalgo 310 Oriente
View on map and nearby hotels
15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“We loved everything but especially the location and the view from our room”
“Location good”
“nice view and friendly staff,”
“We spent one night here and intended to travel but then we had to stay one more …”
“Amenities were sufficient, staff were helpful and friendly, the room had fabulou…”
“Great location, very helpful reception staff, spacious room, good gym”
“The room was great value for money”
Overview
Providing an ideal location in the heart of downtown Monterrey, Mexico, this hotel features comfortable accommodations, modern facilities, delicious dining options, and is a short walk from area attractions. With an on-site fitness center and 24-hour front desk services, every stay at the Sheraton Monterrey Ambassador is sure to be enjoyable. The hotel also offers in-room coffeemakers, high-speed internet access and signature Sweet Sleeper beds. The Ambassador Monterrey Hotel provides on-site dining options, including Grill & Vine, which serves international cuisine for breakfast, lunch and dinner. Guests can also enjoy cocktails and live music at the Sports Bar or the Lobby Bar. Only a short stroll from the Sheraton Monterrey, guests can visit the Santa Lucia Riverwalk and the historic Old Quarter. A variety of shopping centers, local restaurants and entertainment options are also easily accessible from the hotel and Monterrey Airport is located within 25 km from the property.
Traveller reviews
Warren
solo_traveller
June 3, 2026
1. Check in only at 15:00, which caused a huge line 2.the 12th floor smelt like garbage, and the room like mold
ordonez
couple
June 2, 2026
“It was unpleasant.”
It's very convenient close to everything.
SHENG-CHIH
solo_traveller
January 19, 2026
“nice view and friendly staff,”
nice view and friendly staff,
Jovana
couple
October 9, 2025
“Lovely Stay”
We spent one night here and intended to travel but then we had to stay one more night in Monterrey so we returned to this hotel with beautiful views and lovely staff. Everything was great the second night, too. We wish we could have stayed longer. Amenities were sufficient, staff were helpful and friendly, the room had fabulous view on the hills. We loved it all.
Jovana
couple
October 7, 2025
“Lovely Stay”
We loved everything but especially the location and the view from our room. Everything is at a walking distance and there’s an always open 7/11 right next to the hotel entrance. The staff were kind and helpful. The room was great value for money. We parked with ease. We only wish we had a fridge in the room but apart from that, all other amenities were there.
Guest
solo_traveller
August 25, 2025
“nice view and friendly staff,”
nice view and friendly staff,
Rocio
couple
August 13, 2025
“Didn't like at all”
Location good
Scarlet
solo_traveller
May 20, 2025
Location.
Monica
solo_traveller
March 23, 2025
“They can improve”
Location is great
Marco
solo_traveller
December 1, 2024
“terrible”
Nothing
Sean
family_with_children
August 25, 2024
Great location, very helpful reception staff, spacious room, good gym
noor
solo_traveller
May 8, 2024
“Excellent stay”
Room size and the bed are comfortable. And the location is good
Manuel
couple
December 20, 2023
It was on downtown
Emilla
couple
November 2, 2023
“It is a very nice hotel to stay in and enjoy the downtown of Monterrey.”
I liked the location, it is absolutely perfect. The Macroplaza is right there as well as the Morelos St. Also the decoration of the hotel and the room was pretty comfortable.
Tanya
solo_traveller
October 16, 2023
“Great place! Great location!”
Great place! Great location!
Ariel
couple
September 12, 2023
“Terrible...”
Restaurants
ADAN
couple
September 4, 2023
“Was unable to enter the country and priceline/booking reached out to hotel for a refund as we got de”
Nothing
Emilla
couple
August 10, 2023
“Very comfy.”
The room was very confortable and the hotel is very beautiful.
Gerardo
solo_traveller
August 2, 2023
Staff was friendly
Dawisson
solo_traveller
August 1, 2023
There was a shortage of electricity and water supply during the time of my stay. I had to anticipate my departure from the hotel.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Activities
Fitness, Happy hour, Live music/performance
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Restaurant, Breakfast in the room, Special diet menus (on request), Kid meals
Food & drink safety
Breakfast takeaway containers, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Paid WiFi, Non-smoking throughout, Air conditioning, Heating, Lift, Safety deposit box, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms
Internet
Internet services, WiFi
Parking
Parking, Parking on site, Private parking, Parking garage
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Face masks for guests available
Services
ATM/cash machine on site, Concierge service, Private check-in/check-out, Trouser press, Shared lounge/TV area, Daily housekeeping, Grocery deliveries, Fax/photocopying, Luggage storage, Valet parking, Packed lunches, Tour desk, Business centre, Room service, Meeting/banquet facilities, 24-hour front desk
Deluxe King Room - Non-Smoking
The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Standard King Room, Non-Smoking
The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Deluxe Room with Two Queen Beds, Non-Smoking
The quadruple room provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. The quadruple room offers a wardrobe, a safe deposit box, a sofa, a TV, as well as city views. The unit offers 2 beds.
Standard Room with Two Queen Beds, Non-Smoking
The quadruple room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The quadruple room offers a wardrobe, a safe deposit box, a sofa, a TV, as well as city views. The unit has 2 beds.
Family Suite with Two Queen Beds, Non-Smoking
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite is furnished with a desk and a seating area and offers a coffee machine, a wardrobe and city views. The unit has 2 beds.
Junior Suite with One King Bed, Non-Smoking
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite is furnished with a desk and a seating area and features a coffee machine, a wardrobe and city views. The unit has 1 bed.
Master Suite with One King Bed, Non-Smoking
The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a TV, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Hotel Policies
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