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Live Aqua Monterrey

Hotel

Avenida Lazaro Cardenas,2424. Trebol Park

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Why people book this hotel

Friendly staff
2 mentions

the staff is excellent they all really care about you

The staff were very polite and helpful

Breakfast available
1 mentions

the breakfast and the view were brilliant

Overview

Set in Monterrey, 200 metres from Fashion Drive, Live Aqua Monterrey is a luxurious resort which boasts a restaurant, bar and free WiFi. Private parking and business centre are available on site. Each room can be aromatised and comes with a flat-screen TV with cable channels. You will also find a coffee machine in the room. All rooms are fitted with a private bathroom fitted with a bath or shower. For your comfort, you will find free toiletries and a hair dryer. Aerocentro de Monterrey is 1.7 km from Live Aqua Monterrey, while Obispado Museum is 2.5 km away. The nearest airport is Monterrey International Airport, 26 km from the property.

Traveller reviews

A

Andrea

extended_group

October 18, 2024

10

very nice

the breakfast and the view were brilliant

M

Marcos Morales

couple

September 18, 2023

3

The view and the space

J

Juan

solo_traveller

April 26, 2023

10

great mountain views and comfort

the hotel is very modern and with great design. the staff is excellent they all really care about you.

M

Molly

solo_traveller

March 4, 2023

9

Wonderful

I loved the suite that I stayed in, newly decorated and great decor to fit current times. The view of the mountains from my bath was a wonderful touch. The staff were very polite and helpful.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Visual aids: Braille, Visual aids: Tactile signs

Activities

Live sport events (broadcast), Beauty Services, Facial treatments, Body treatments, Body scrub, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Personal trainer, Fitness/spa locker rooms, Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Hammam

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Kid-friendly buffet, Breakfast options, Restaurant, Bar, Breakfast in the room, Fruits

Food & drink safety

Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking throughout, Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Pets allowed, Non-smoking rooms, Heating, Allergy-free room, Lift, Safety deposit box

Internet

Free WiFi, Internet services, WiFi

Parking

Parking, Free parking, Parking garage, Accessible parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Pet basket, Pet bowls, Ironing service, 24-hour front desk, Airport shuttle, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Valet parking, Express check-in/check-out, Tour desk, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Shuttle service

Transport

Airport pick up, Airport drop off

Deluxe Double Room

This double room features air conditioning and cable TV. Free 375 Ml wine bottle included.

Max 4 guests 44 1 bedroom 1 bathroom
Deluxe King Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Max 4 guests 44 1 bedroom 1 bathroom
Executive Room, 1 King

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker and a seating area. The unit has 1 bed.

Max 4 guests 32 1 bedroom 1 bathroom
Executive Room, 2 Double

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds.

Max 4 guests 32 1 bedroom 1 bathroom
Master Suite, 1 King

This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 1 bed.

Max 4 guests 88 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 05:30 until 13:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the spa is open from 08:00 until 21:00. 25 percent off on food and beverage. Discount does not apply for breakfast. Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified. Please note that the hotel only allows dogs. Extra cost per night of $2,000 MXN** plus taxes, per room. The rate includes accommodation for 1 dog and special cleaning. Only 1 small or medium dog weighing up to 20 kg or 2 that together weight 20 kg are allowed. The dog must always wear a harness, bib or leash and remain in permitted areas: Room, circulation areas and areas designated by the Hotel. The dog will not be able to enter consumption centers, swimming pools, gyms, event halls and restricted areas. The Guest will be responsible for the behavior of their dog and is obliged to pay for any damage or loss if it affects another guest, collaborator or client, or the hotel's facilities and/or furniture. For emotional support dogs, only one dog is accepted, and a medical certificate issued by a mental health specialist with a seal and professional license must be presented, valid for up to 12 months before the date of entry.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 2:09 PM

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