Hotel campestre La Esperanza en Dios
Armenia-Montenegro
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The staff that works there is amazing”
“The staff was super friendly and always ready to assist, the location was perfec…”
“The room that we were given is a size of match box and there is where our issues…”
Overview
Boasting an open-air bath, garden and views of garden, Hotel campestre La Esperanza en Dios is situated in Montenegro, 11 km from National Coffee Park. This property offers access to a terrace, table tennis, free private parking and free WiFi. The farm stay features an outdoor swimming pool, hot tub and full-day security. Accommodation for disabled guests is also available at the property. All units at the farm stay are fitted with a seating area and a TV. Each unit includes a private bathroom fitted with a shower and free toiletries, while certain rooms are equipped with a fully equipped kitchen equipped with a dishwasher. At the farm stay, every unit comes with bed linen and towels. A selection of options including local specialities, fruits and cheese is available for the continental breakfast. There is a coffee shop, and a minimarket is also available. A variety of wellness packages are available for guests to get rejuvenated in-house. The area is popular for hiking and walking tours, and car hire is available at the farm stay. Guests can also warm themselves near outdoor fireplace after a day of cycling. Panaca is 20 km from Hotel campestre La Esperanza en Dios, while Hernan Ramirez Villegas Stadium is 45 km from the property. The nearest airport is El Edén International, 19 km from the accommodation, and the property offers a paid airport shuttle service.
Traveller reviews
Gonzalo
couple
January 11, 2024
“Beautiful Hotel/Finca that needs better management”
The staff that works there is amazing. Patricia who’s the person that takes care of the Hotel is very humble and attentive to all of your needs. The Hotel itself is beautiful but has some flaws that may need to be fixed so people can enjoy their stay 100% instead of having disappointments as I did. The room that we were given is a size of match box and there is where our issues started. We asked for a better room and the person uncharged of the hotel courteously showed us other options and we liked another room. She put us in touch with the owner who graciously agreed to changed us to another room ad he said he wanted us to be happy and enjoy our stay. A few min later the person in charged of the hotel told us that we will need to pay more for the new room, and I told her that was not the conversation I had with the owner. She called the owner once again and he communicated that after taking to his business partner they felt that they needed to charges more due to the other room was for three people and not for two. That they will loose money if they gave us the new room. So customer service here is not important, but money is. We ended up starting in the same room as we were disappointed of our last conversation with the owner. That same night we decided to take a shower brote going to sleep as wee drove most of the day to get there. We found another problem, there was not hot water in our room. The next day we communicated this to the person in charged and they came to the room and verified the issue. A few min later she came back and said that the owners communicated to her that we can change rooms now for free with no extra charge due to the inconvenience. We decided not to change rooms as we settle and put all of our belongings down to stay in the small room. However, we started taking showers at a different room as we were given access.
William
family_with_children
January 12, 2023
The staff was super friendly and always ready to assist, the location was perfect to move around the region and the premises and amenities were beyond were expecting.
Facilities
Accessibility
Toilet with grab rails, Higher level toilet, Lower bathroom sink, Visual aids: Tactile signs
Activities
Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Walking tours, Bike tours, Themed dinner nights, Live music/performance, Bingo, Games room, Spa and wellness centre, Massage, Children's playground, Table tennis, Karaoke, Hot tub/Jacuzzi, Hiking, Cycling, Open-air bath, Public Bath
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Kids' outdoor play equipment
Food & Drink
Breakfast options, Coffee house on site
Food & drink safety
Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, Minimarket on site, Designated smoking area, Facilities for disabled guests, Family rooms, Pets allowed
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Picnic area, Outdoor fireplace, Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace
Parking
Free parking, Parking, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Kids' pool, Swimming pool
Safety & security
24-hour security, Key access, Fire extinguishers
Safety features
Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive
Services
Shuttle service, Tour desk, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Airport shuttle, Laundry, Car hire
Transport
Airport pick up, Airport drop off
Family Room
This family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Standard Family Room
This family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Deluxe Queen Room
This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Double Room
This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Quadruple Room with Shower
This quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.
Family Suite
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 3 beds.
Hotel Policies
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