Shanzu Palm Beachfront Suites
Serena Road
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Why people book this hotel
“The location is perfect”
“Location is nice and staff friendly”
“Accomodating and service minded staff”
“Jonathan reception was very helpful and knowledgeable”
“the house is comfortable”
Overview
Boasting a patio with pool views, a private beach area and free bikes, Shanzu Palm Beachfront Suites can be found in Mombasa, close to La Mera Beach and 200 metres from Shaza Beach. This beachfront property offers access to a balcony, free private parking and free WiFi. The apartment has an infinity pool with a pool bar, as well as a hot tub and a 24-hour front desk. Each unit has a terrace offering sea views, a flat-screen TV, a well-fitted kitchen and a private bathroom with walk-in shower, slippers and free toiletries. All units have private entrance. At the apartment complex, units include bed linen and towels. A bar can be found on-site. The apartment features a children's playground and a picnic area. Shanzu Beach is 500 metres from Shanzu Palm Beachfront Suites, while Haller Park is 8.1 km from the property. The nearest airport is Moi International, 28 km from the accommodation, and the property offers a paid airport shuttle service.
Traveller reviews
John
extended_group
December 8, 2025
“I won't recommend anyone”
Nothing
Wanji
family_with_children
November 3, 2025
The location is perfect. the house is comfortable
MWANGI
extended_group
July 16, 2025
“Enjoyable”
Convenient
Taib
family_with_children
December 21, 2024
“outstanding place to relax and enjoy”
serene and safe environment.
Nicole
couple
November 24, 2024
“It’s not their fault……. God did it 😳”
Location is nice and staff friendly
Henry
couple
October 30, 2024
“Great Staff Location and Views. Execellent Services provided. Highly recommend.”
Henry
couple
October 30, 2024
“Great Staff Location and Views. Execellent Services provided. Highly recommend.”
ERIC KYALO
couple
August 16, 2024
“Worthy doing agaain”
ERIC KYALO
couple
August 16, 2024
“Worthy doing agaain”
Dempa Dennis
couple
July 17, 2024
Accomodating and service minded staff. Nice property size.
Kuti
couple
July 5, 2024
“Not pleasant”
The ocean view
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couple
July 3, 2024
“not the best”
The bathtub is rusty the shower was supposed to be sliding glass door ended up being a shower curtain. bed was creaky. kitchen cabinets are rotten. there was no amenities like sugar/coffee/tea/salt.
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couple
July 3, 2024
“not the best”
The bathtub is rusty the shower was supposed to be sliding glass door ended up being a shower curtain. bed was creaky. kitchen cabinets are rotten. there was no amenities like sugar/coffee/tea/salt.
Teresia
couple
June 22, 2024
“It was far below average for a first class hotel standard”
The beach front view
Safia
solo_traveller
February 17, 2024
“Was okay”
Jonathan reception was very helpful and knowledgeable
Facilities
Activities
Fishing, Children's playground, Windsurfing, Hot tub/Jacuzzi, Canoeing, Diving, Horse riding, Snorkelling, Private beach area, Beachfront, Water park, Game drives, Walking tours, Bike tours, Tour or class about local culture, Beach
Cleanliness & disinfecting
Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Breakfast in the room, Bar, Breakfast options
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Pets allowed, Family rooms, Air conditioning, Designated smoking area, Heating, Bicycle parking
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Picnic area, Outdoor pool, Outdoor pool (all year), Garden, Terrace
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool, Sun loungers or beach chairs, Infinity pool, Pool with view, Salt-water pool, Plunge pool, Pool/beach towels, Pool bar, Shallow end
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Shuttle service, Grocery deliveries, Express check-in/check-out, Currency exchange, Luggage storage, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers, Ironing service, Car hire, Airport shuttle, Laundry, Meeting/banquet facilities, 24-hour front desk
Transport
Airport pick up, Airport drop off
One-Bedroom Apartment with Balcony and Sea View
This apartment's standout features are the pool with a view and hot tub. Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a minibar, executive lounge access, a seating area as well as a terrace with sea views. The unit offers 1 bed.
Three-Bedroom Apartment
The pool with a view and hot tub are the standout features of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a minibar, executive lounge access, a seating area as well as a terrace with sea views. The unit has 5 beds.
Quadruple Room with Sea View
This quadruple room's special features are the pool with a view and the hot tub. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, kitchenware and an oven. The spacious quadruple room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
King Suite with Ocean View
This suite's standout features are the pool with a view and hot tub. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The well-equipped kitchen has a stovetop, kitchenware and an oven. Featuring a terrace with sea views, this suite also features executive lounge access and a flat-screen TV. The unit has 1 bed.
Two-Bedroom Suite
This suite features a pool with a view and a hot tub. Boasting a private entrance, this air-conditioned suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The spacious suite features a minibar, executive lounge access, a seating area as well as a terrace with sea views. The unit has 3 beds.
Hotel Policies
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