Sentrim Castle Royal Hotel
Moi Avenue
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Why people book this hotel
“Location walked everywhere especially to Jesus Fort area and easy tuk tuk ride b…”
“Location is good but facilities are very poor”
“The Staff was excellent though”
“The staff were really nice”
“Excellent service especially when we requested a room change due to A/C not work…”
“The hotel , room & staff were wonderful”
“Not worth the price”
“Good value for the price”
“The location was exactly what we wanted, the room was very nice and clean, but t…”
“Good internet”
Overview
Centrally located in the Mombasa city centre and 25 minutes' drive away from Moi Airport, Sentrim Castle Royal Hotel features spacious rooms, a restaurant and a 24-hour front desk. SGR Mombasa Station is within 16 km. Each room has a balcony and is equipped with a digital safe, TV, telephone, a mini bar and a working desk. Free WiFi access is available. The restaurant serves African and International cuisine. Guests can enjoy stunning city views from the the rooftop. There is also a bar and a coffee shop. Room service and packed lunches can be arranged. The hotel has modern conference and meeting facilities for up to 200 delegates, a casino and a concierge service. Fort Jesus is only 1 km away and the Mombasa Golf Club is 3 km from the hotel.
Traveller reviews
Michiel
extended_group
June 7, 2026
“Decent hotel in the old town”
Old historic vibe
Tony
solo_traveller
May 13, 2026
Location walked everywhere especially to Jesus Fort area and easy tuk tuk ride back if needed
idris
solo_traveller
April 30, 2026
The hotel is rundown. Needs lot of renovation. Location is good but facilities are very poor. Not worth the price. Or close down or turn it into a guest house. The name sentrim royal is completely inappropriate for a lousy dump
David Mayanja
solo_traveller
April 10, 2026
This place didn't match my expectations. The Staff was excellent though!
Paul
couple
April 9, 2026
“we are sorry to say but it didn't live up to its star rating.”
The location was exactly what we wanted, the room was very nice and clean, but the shower was very poor. The staff were really nice.
Anne Cathrine
solo_traveller
April 6, 2026
“Central”
Very central, 5 minutes with Tuk Tuk to Fort Jesus, . Good service. Good internet. Good value for the price.
Sethabile
solo_traveller
April 1, 2026
“Dissapointing”
Great breakfast selection.
Sook73
couple
March 24, 2026
Excellent service especially when we requested a room change due to A/C not working
Judith
solo_traveller
March 14, 2026
Great hotel in a convenient location walking distance to the old town and market. Perfect place for a short stay to explore Mombasa.
Laila
family_with_children
March 9, 2026
Great architecture. Very authentic feel. A lovely hand signed welcome letter from the manager.
patricia
family_with_children
March 1, 2026
“Far cry from the photos”
It must have been an impressive place a few decades agao sadly the lack of investment in keeping the place to its standards is noticeable. Shame, it has a lot of potential
Tom
couple
February 17, 2026
“Good base to explore Mombasa.”
Very colonial in appearance and well located. Historically interesting and friendly staff.
robert
solo_traveller
February 15, 2026
“Excellent value for money- great staff”
Ole Einar
couple
February 15, 2026
“Stayed only 1 night.”
NavStars
extended_group
January 31, 2026
The hotel , room & staff were wonderful
Neil
family_with_children
January 31, 2026
“Old school hotel , with lots of history.”
Great old school hotel in the center of mombassa town. Good balcony view rooms and rooftop views, good restaurant. Lots of history with this hotel.
Villu
couple
January 30, 2026
“Nice place to stay”
everything was good
IZIDOR
family_with_children
January 30, 2026
Location. AC.
Dominique
couple
January 29, 2026
“Good value”
Very central
Arvind
family_with_children
January 19, 2026
Washroom no hot water tapa not working well
Facilities
Activities
Casino
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Restaurant, Bar, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Lift, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Family rooms, Safety deposit box
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace, Outdoor furniture
Parking
Parking, Free parking, Parking on site
Physical distancing
Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Fire extinguishers
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Shuttle service, Express check-in/check-out, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Currency exchange, Packed lunches, Tour desk, Luggage storage, Airport shuttle, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Airport pick up, Airport drop off
Standard Double Room
These rooms are fitted with electric door locks, digital safes, TV, telephone, mini bar and desk. They have an en-suite bathroom.
Standard Triple Room
These rooms are fitted with electric door locks, digital safes, TV, telephone, mini bar and desk. They have an en-suite bathroom.
Standard Twin Room
These rooms are fitted with electric door locks, digital safes, TV, telephone, mini bar and desk. They have an en-suite bathroom.
Hotel Policies
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