Reef Hotel Mombasa
Mount Kenya Road
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Why people book this hotel
“The facility was a beachfront yet close to malls and amenities”
“Beachfront”
“The staff were friendly”
“You're friendly staff”
“Especially Florentina and Faith they made our stay more comfortable”
“The staff were warm and attentive, and they went above and beyond to make my bir…”
“Pool, front office were great”
“Exterior of the hotel is ok, nice beach, outdoor pool”
“The beachfront location is beautiful, the rooms are clean and comfortable, and b…”
“The room was clean”
“Would recommend this to anyone looking for a reasonable place on the beach and a…”
Overview
Featuring a tennis court, Reef Hotel Mombasa is located in Mombasa in the Coast region, 2.5 km from Nyali Beach. This 3-star hotel offers a 24-hour front desk. The rooms in the hotel are fitted with a kettle. The rooms have a private bathroom, while certain rooms have a balcony. All units at Reef Hotel Mombasa feature air conditioning and a wardrobe. A buffet or à la carte breakfast is available each morning at the property. The restaurant serves European and Asian cuisine. The accommodation offers a children's playground. Haller Park is 1.2 km from Reef Hotel Mombasa, while Bombolulu Workshop is 2.2 km away. The nearest airport is Moi International Airport, 14 km from the hotel.
Traveller reviews
DORIS
family_with_children
March 27, 2026
“Not worth the money at all”
The facility was a beachfront yet close to malls and amenities. The staff were friendly.
Yusra
couple
September 26, 2025
Beachfront
Khan
solo_traveller
September 11, 2025
You're friendly staff. Especially Florentina and Faith they made our stay more comfortable. Otherwise just because I booked on booking.com seems like staff were offended. I'm glad the sales manager Florentina gave me her card. Would recommend this to anyone looking for a reasonable place on the beach and awesome nyama from the pool restaurant
G
solo_traveller
September 6, 2025
I had a fantastic stay at Reef Hotel in Nyali. The staff were warm and attentive, and they went above and beyond to make my birthday extra special with a decorated room, singing, dancing, and a surprise cake during dinner. The beachfront location is beautiful, the rooms are clean and comfortable, and breakfast was excellent with a mix of Swahili dishes, fresh fruits, omelettes, pastries, and cereals. A perfect blend of relaxation, great service, and Kenyan hospitality — highly recommended!
Steven L
solo_traveller
August 4, 2025
“Good beach side hotel value for money great staff”
Very friendly and helpful staff
John
family_with_children
July 2, 2025
The location
David
couple
June 16, 2025
“The general external environment and beach club are okay. The accomodation is bad.”
Just the outdoor environment
LAWRENCE
couple
April 28, 2025
“satisfied”
it was spacious
Beryl
family_with_children
April 4, 2025
“Good staff but horrible facility”
The staff were nice and welcoming. Pool, front office were great.
Lella Fresenay
solo_traveller
March 21, 2025
“The staff has my heart.”
The service was really lovely. I was very stressed when I came and they were so kind and understanding towards me. I would go back for the service not the rooms.
Harish
family_with_children
March 9, 2025
Location and ambience
gillian
extended_group
February 26, 2025
“price and value for money not worth it.”
The valentines dinner was nice, as the stay was half board.
H
extended_group
February 21, 2025
“Acceptable”
Staff waking up to ask for towels
Kimemia
couple
February 17, 2025
“It was the worst place i have ever visited in my whole life. The bedsheets were tone. No empathy from staff even after c”
Nothing
Rosemary
couple
February 9, 2025
The hotel was beautiful and the setting was excellent. The staff were very helpful.
Mark3063
family_with_children
February 3, 2025
Exterior of the hotel is ok, nice beach, outdoor pool
Ephrem Teshale
family_with_children
January 17, 2025
“A good place for family vacation. Beach is great!”
beach
Benard
solo_traveller
January 7, 2025
Ocean
IRENE
solo_traveller
January 3, 2025
The room was clean
Mpho Fancy
solo_traveller
December 22, 2024
“What you see in the pictures is far from reality. Not worth the price.”
The staff are friendly
Facilities
Activities
Tennis court, Massage, Children's playground, Billiards, Table tennis, Windsurfing, Darts, Canoeing, Diving, Snorkelling, Entertainment staff, Nightclub/DJ, Water sport facilities on site, Beachfront, Evening entertainment, Tennis equipment, Beach, Happy hour
Cleanliness & disinfecting
Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar, Breakfast options
Food & drink safety
Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Air conditioning, Designated smoking area, Non-smoking rooms, Family rooms, Facilities for disabled guests, Safety deposit box
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Outdoor pool (all year), Outdoor pool, Garden, Terrace
Parking
Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Pool/beach towels, Swimming pool
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Check-in kiosk in the lobby
Services
Shuttle service, Daily housekeeping, Airport shuttle (additional charge), Shared lounge/TV area, Concierge service, Shuttle service (additional charge), Valet parking, Currency exchange, Luggage storage, Car hire, Tour desk, Fax/photocopying, Ironing service, Barber/beauty shop, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Family Room
The air conditioned room is fitted with a wardrobe and an electric kettle and the beds are draped with a mosquito net. The room is complete with a private bathroom with free toiletries.
Sea View Room
This spacious room is newly renovated and offers a private balcony with views of the Indian Ocean. The air conditioned room is fitted with a wardrobe and an electric kettle and the bed is draped with a mosquito net. The room is complete with a private bathroom with free toiletries.
Double Room with Garden View
This double room boasts views of the garden. The air conditioned room is fitted with a wardrobe and an electric kettle and the bed is draped with a mosquito net. The room is complete with a private bathroom with free toiletries.
Run Of The House
This double room features a tile/marble floor and air conditioning. The room is fitted with a wardrobe and an electric kettle and the bed is draped with a mosquito net. The room is complete with a private bathroom with free toiletries.
Standard Double Room
This double room features air conditioning, a flat-screen TV and a balcony. The unit has 1 bed.
Hotel Policies
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