“Thought I had died and gone to heaven!”

Let's start with the service. Exemplary. Nothing beats being welcomed the moment you open the car door. The lady insisted carrying our bags up the stairs to the entrance even though I told her it was heavy. This type of can do spirit is so typical of only top notch places where guests are expected to lift a finger . Next, facilities. With only 3 rooms and 2 Onsens, the immediate feeling is one of exclusivity. Our rooms were large and could easily sleep 2 adults and 2 teens ( but I think this place is perfectly suited to couples on their honeymoon). Guests were allowed exclusive use of one onsen per day for at least an hour (but we were allowed 2 hours because there was only one other couple). The onsen only becomes public at 10pm to 10am. When it's your private onsen, the fridge is stocked with sake, premium local beers, juices etc . All of which is complimentary! Food. The standard rate includes only breakfast which is fantastic and served in one of 2 beautiful dining rooms or even your own room. We stayed multiple nights but always had exclusive use of either of the dining rooms even though there were others. Exclusivity ! At least one of the nights, request for the room with the irori, the traditional sunken hearth which has breathtaking views of the nearby mountains in the morning. I also recommend that at least one night you pull the trigger and pay for the equally magnificent kaiseki dinner. The quality of the local ingredients will speak for themselves but come hungry, this is a multiple course meal that will put you in a food coma if you're small eaters like us. When you leave you will be all rested and satiated. The staff will wait for you at the entrance to wave their farewells as you drive off. If you look in the rear view mirror, they will continue to wave till you disappear from view around the corner ! Now that's commitment to service!!

“The best Ryokan we have experienced.”

It is a such exceptional stay in Kutsurogian, peaceful and enjoyable. Hotel staffs are very welcoming, and food is very fresh and traditional. As we are en route to Kiyotsukyo, hotel offered us the ride after our stay. This gave us a half day of extra time to enjoy Yuzawa afterwards. Totally beyond our expectations. Thank you very much!

Service staff beautiful onsen and facilities very helpful

My first experience in a ryokan and it really left the mark. The staff was the highlight of the stay, from the moment I arrived to the time I left I felt welcomed and pampered. The room was really nice and very spacious with a nice view and access to foot bath. The onsen were great and I spent some peaceful and relaxing time there, bonus points for being private and have access to drinks, including sake. I also had some awesome food, showcasing local ingredients with lots of dishes and variations without repeating across days. Special thanks to Kazu and Ayumi for making this experience even more memorable. I hope I can stay there again sometime in the future.

“The best place I have ever stayed!”

The staff are absolutely amazing from every step of the stay. They make you feel like family and offer the best service I have ever experienced in a stay. The private onsen is amazing especially after a day out, they prepare dinner at a time that suits you. The shuttle service is very convenient offering a ride to attractions nearby, we found it amazing when skiing. The food is remarkable, with many courses of traditional and fresh food made for breakfast and lunch. The relaxing onsen outside is also a great feature, relaxing while snow falls around you. The mountain views from the room are amazing to wake up to, and even to sit and look outside is relaxing.

Amazing hospitality & delicious meals

Friendly staff Amazing food Rotemburo experience

“Truly amazing stay!”

I had the privilege of staying at Kutsurogion, and it was truly an unforgettable experience. The staff service was exceptional - every detail was meticulously taken care of, and the staff went above and beyond to ensure a comfortable stay. The food was absolutely delicious, and the onsen (hot spring) was incredible. I was thoroughly impressed by the high standards of this establishment. I would highly recommend Kutsurogion to anyone looking for a luxurious and relaxing getaway while value for money. 10 stars isn't enough - I'd give it 100 stars if I could!"

“It was an unforgettable experience, I am looking forward to being here again.”

Kutsurogian is a quiet traditional Japanese-style hotel behind the mountains with wonderful indoor and outdoor door onsen. Sitting in front of the room window, you can enjoy the spectacular snow view. The hotel is close to the nearby station，It will take 5mins to muikamarchi station. There are so many snow resorts nearby, it is very comfortable for relaxing in the hotel ‘s onsen, and then have a taste of the local food of the hotel after skiing. It is especially worth mentioning that the staff of the hotel is particularly enthusiastic, offering to provide shuttle services to the nearby station, snow resorts…When we need to go shopping, they also warmly send us to there. When we left, the staff gave my child two bathrobes.

“I have been Japan over dozens of times. This hotel gives us unforgettable and incredible experiences. All the staffs are”

Kutsurogian is clean , quiet , spacious and full of Japanese traditional style. Like a paradise can give you a place of peace and quiet. It has many unique furnish and decorate . Another incredible thing is a little outdoor onsen for your soak your feet in.

“rice cake making is a nice experience. the rice cake is delicious. the private open air onsen is excellent. highly recom”

nice staff. excellent onsen (hot spring). delicious meal.