Krystal Urban Aeropuerto Ciudad de Mexico
Javier Rojo Gomez, 630
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Good location”
“Great location to attend the Corona Capital music festival”
“The staff were very friendly and helpful”
“There is a GREAT 24 hour restaurant at the hotel, with room service”
“Crean and comfortable”
“Very comfortable bed”
“Clean and well maintained”
“Room clean & comfortable”
“Good price”
“-restaurant food was decent but overpriced”
“The breakfast was exceptional”
“Helpful friendly staff, really nice confortable room and a great breakfast in th…”
Overview
Krystal Urban Aeropuerto Ciudad de México is located just 15 minutes' drive from Benito Juarez International Airport. It offers free WiFi, a gym and free private parking. All rooms feature cable TV, coffee makers, ironing facilities and a private bathroom with hairdryer. Guest can enjoy a meal at Restaurant R1 from 07:00 to 22:00. Krystal Urban Aeropuerto Ciudad de México has a business centre.
Traveller reviews
Gustavo
family_with_children
March 27, 2026
Clean and well maintained
Gustavo
family_with_children
March 9, 2026
Crean and comfortable
Kim
family_with_children
February 25, 2026
The staff were very friendly and helpful. The breakfast was exceptional. Great variety. We liked it so much the first time I booked it for our return to Mexico City two weeks later.
Pavlo
couple
January 19, 2026
Good Hotel. Good location. Good price. I was twice in thi hotel, and if I’ll be in Mexico again, I’ll choose them again!)
Stefan
solo_traveller
December 28, 2025
“Very poor in all aspects”
Very comfortable bed
CherylW AK
extended_group
November 19, 2025
“Great location in CDMX”
Great location to attend the Corona Capital music festival. Across the street from a mall, and a grocery store. Easy pickup for Uber and taxis. The hotel has a shuttle for the airport that runs at the top of the hour. There is a GREAT 24 hour restaurant at the hotel, with room service! The bed was comfy, shower was hot and had great water pressure. The staff is lovely and helpful. We really had a great time here!
Marie
extended_group
November 17, 2025
“A comfotable place to sleep, wash & eat.”
Staff helpful & friendly. Room clean & comfortable.
Guest
couple
August 25, 2025
Good Hotel. Good location. Good price. I was twice in thi hotel, and if I’ll be in Mexico again, I’ll choose them again!)
Sien
couple
July 14, 2025
Elizabeth and Itzel were the friendliest and most helpful staff members one could wish for!! We speak Spanish but definitely not flawless and they were meeting us patiently whilst we tried to convey our needs.
Luis Eduardo
solo_traveller
May 19, 2025
“The hotel is far from the airport: 15- 20 mins by shuttle bus”
The hotel is nice and clean
Rogelio
family_with_children
April 16, 2025
“It was relaxing yet exciting at the same time.”
The hotel´s location was excellent. It´s near the airport and near the places we wanted to visit. We will definitely stay at this hotel on our next visit to Mexico City.
Katryna
couple
March 31, 2025
“Decent hotel, lacking communication”
We booked one night here for the night before our flight home from Mexico. Pros: -big, comfy king bed with decent pillows! -A/C worked well -room was clean and spacious with ample furniture -front desk staff was polite (minimal English, mostly Spanish, but we made it work) -shuttle to airport in the morning was excellent (on time, friendly and helpful driver) Cons: -the shower faucet handle (which turns the water on and controls the temperature) fell off...seems like it wasn't properly repaired from a previous incident. Made using the shower difficult. -communication through the Booking app with this hotel was very poor, despite attempting multiple messages I barely got answers, and when I did, they didn't make sense. This was all prior to arrival. -restaurant food was decent but overpriced. Overall a good pick if you need to be at the airport for an ungodly hour or just want to have a free shuttle there. Make sure to arrange your shuttle at the front desk in person ahead of time!
Robin Lewis
family_with_children
March 11, 2025
“Good value for money and convenient.”
Clean, modern, comfortable and organized.
Veronique
solo_traveller
January 5, 2025
Staff was very friendly, quite central, airport transfer is great.
Soohyun
couple
January 5, 2025
“Great value for money”
Very good bed, very good shower, we stayed as a layover so it was perfect for us. The room was spacious and clean and has all the amenities. Very good bathroom and room layout was excellent.
Stephen
solo_traveller
December 21, 2024
“Great place to stay after a long flight”
Free transfer from airport. Helpful friendly staff, really nice confortable room and a great breakfast in the morning. Very well priced also, cant fault this place.
Lenora
couple
December 16, 2024
“Excellent overnight stay”
The room was large and the bed was big and comfortable. The shower was excellent and we were very happy with the restaurant for dinner. Breakfast was a bit expensive but the food was fine. The staff were very helpful and friendly. There was a bit of confusion about our pick up arrangement from the airport but luckily I had a Mexican SIM card in my phone so got a message about the changed meeting place.
Sonam
family_with_children
November 21, 2024
Airport shuttle, good breakfast, noise-proof windows, restaurants and food stalls in walking distance, felt safe to walk around (to the nearby mall) with my family.
Brad
family_with_children
November 19, 2024
Clean rooms, friendly staff, and great location if you're attending a concert or venue at the Autodromo Hermanos. Glad I chose here for my 3 day stay. Also lots of shopping nearby at the large mall, as well as some street vendors.
Alma Haydee
couple
November 17, 2024
“Good money for the hotel location, but not good on cleaner or requirements”
The location and the staff
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Lower bathroom sink, Visual aids: Braille, Visual aids: Tactile signs
Activities
Fitness, Fitness centre
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Fruits, Breakfast options, Restaurant, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Safety deposit box, Soundproof rooms, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Free WiFi, Internet services
Outdoors
Sun terrace
Parking
Parking, Free parking, Parking garage, Accessible parking, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Face masks for guests available
Services
Shuttle service, Express check-in/check-out, Ironing service, Airport shuttle, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Shuttle service (free), Trouser press, Airport shuttle (free), Daily housekeeping, Grocery deliveries, Fax/photocopying, Luggage storage, Tour desk, Valet parking
Transport
Airport pick up, Airport drop off
Standard Double Room
This stylish room is decorated with marble touches and includes a 37-inch flat-screen TV, HSIA access, free Wi-Fi and air conditioning. There is also a seating area, a safety deposit box and the bathroom includes a hairdryer. This room is non-smoking.
Standard King Room
This stylish, air-conditioned room is decorated with marble touches. It is equipped with cable TV, free Wi-Fi, ironing and coffee-making facilities. The bathroom includes a hairdryer. This room is non-smoking.
Junior Suite
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a coffee machine, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Hotel Policies
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