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JW Marriott Hotel Mexico City Polanco

Hotel

Andres Bello 29

10 nights, 2 adults

USD$9,890

Includes taxes and charges

10 nights, 2 adults

USD$9,890

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
5 mentions

Location

Excellent staff, location, cleanliness

Comfortable rooms
3 mentions

The rooms were incredible

Very comfortable

Clean rooms
2 mentions

excellent rooms - cleaning, gym and sauna and wellness

Friendly staff
2 mentions

The concierge was incredibly helpful and polite

Breakfast available
1 mentions

Outstanding location, I didn’t have breakfast because I had a very early flight

Overview

This luxury hotel is 8 km from central Mexico City and a 10-minute walk from Auditorio Metro Station. It features an outdoor pool, free Wi-Fi and a Health Club with exclusive spa services such as a gym and hot tub. Modern rooms at JW Marriott Hotel Mexico City Polanco have cable TV and a CD player. There is a safe and a minibar. The private bathroom comes with a hairdryer and bathrobe. All Executive Rooms also include Continental breakfast. The hotel's Xanat restaurant serves Mexican cuisine and the Lobby Bar offers 100 varieties of tequila, along with a full bar menu. Mexico City International Airport is 16.7 km from the JW Marriott. The National Museum of Anthropology is a 3-minute drive away and the Autodromo Hermanos Rodriguez Race Track is 17 km away.

Traveller reviews

E

Esmeralda

extended_group

June 4, 2026

10

Excelente

Sin comentarios

L

LI

family_with_children

December 4, 2025

1

very bad invoicing service

L

LI

family_with_children

December 4, 2025

1

nothing

L

Letitia

couple

November 7, 2025

8

Pleasant

Great Breakfast. Comfortable Bed. Hot water

M

Mavis

extended_group

July 29, 2025

4

Location

F

Francis

solo_traveller

October 12, 2024

10

Service was great

Excellent

H

Haani

extended_group

August 7, 2024

9

The rooms were incredible. Very comfortable with nice amenities. The concierge was incredibly helpful and polite. I made the mistake of staying in another hotel on my way back to Mexico City, and regret my decision.

G

Goltz

couple

December 23, 2023

6

Overpaid for what was offered at the time

Location

P

Patricia

solo_traveller

September 3, 2023

10

Great!

Excellent staff, location, cleanliness. Very comfortable.

P

Patricia

solo_traveller

September 3, 2023

10

Awesome

Outstanding location, I didn’t have breakfast because I had a very early flight.

V

vv

solo_traveller

August 20, 2023

3

terrible stay

location

E

ekaterina

solo_traveller

August 4, 2023

1

Unpolite staff, same and poor breakfast

Nothing

T

Thomas

family_with_children

April 19, 2023

10

Luxury stay in Mexico City. Perfect hotel. Can’t fault it.

T

Thomas

family_with_children

April 19, 2023

10

Luxury stay in Mexico City. Perfect hotel. Can’t fault it.

T

Thomas

family_with_children

April 19, 2023

10

Luxury stay in Mexico City. Perfect hotel. Can’t fault it.

S

Guest

couple

January 20, 2023

2

Disappointed

S

Guest

couple

January 20, 2023

2

Disappointed

S

Guest

couple

January 20, 2023

2

Disappointed

C

Charlotte

extended_group

January 14, 2023

10

amazing hotel in the perfect location

excellent rooms - cleaning, gym and sauna and wellness

S

subrahmanyam

solo_traveller

October 6, 2022

9

Break fast spread is good.

Facilities

Activities

Sauna, Fitness centre, Spa and wellness centre, Massage, Bicycle rental (additional charge), Hammam, Beauty Services, Facial treatments, Waxing services, Hair treatments, Manicure, Pedicure, Hair cut, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Special diet menus (on request), Snack bar, Bar, Restaurant, Breakfast in the room, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking throughout, Air conditioning, Family rooms, Non-smoking rooms, Facilities for disabled guests, Pets allowed, Lift, Safety deposit box

Internet

Internet services

Outdoors

Outdoor pool, Sun terrace, Outdoor pool (all year), Terrace

Parking

Parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Pool with view, Heated pool, Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Swimming Pool

Safety features

Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

ATM/cash machine on site, Pet bowls, Ironing service, Barber/beauty shop, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Fax/photocopying, Luggage storage, Valet parking, Express check-in/check-out, Packed lunches, Car hire, Tour desk

City View King, Guest room, 1 King, City view

The double room features air conditioning. The unit has 1 bed.

Max 3 guests 3 1 bedroom0
Corner King Suite with City View

The double room offers air conditioning. The unit has 1 bed.

Max 3 guests 4 1 bedroom0
Deluxe Guest room, 1 King Bed

Air-conditioned room with a seating area, cable TV and bathrobe. It comes with a king-size bed or 2 double beds. Evening turndown service and newspaper delivered to room upon request. Wireless or wired internet is available for a fee. Please note that all guest rooms with 2 double beds are sold out for the nights of Oct 26-31 2016. Please note that the hotel swimming pool will be closed for renovation from August 28 2017 through October 9 2017.

Max 3 guests 3 1 bedroom 1 bathroom
Deluxe Double, Guest room, 2 Double

The double room provides air conditioning. The unit offers 2 beds.

Max 3 guests 3 1 bedroom0
Executive Level Double, Concierge lounge access, Guest room

The double room provides air conditioning. The unit offers 1 bed.

Max 3 guests 3 1 bedroom0
Executive lounge access, Guest room, 1 King Bed

This room features a seating area and complimentary food such as a Continental breakfast, midday snack, afternoon tea, hors d'oeuvres, late night snack and complimentary non-alcoholic beverages. Also available for a fee you can enjoy business services and wireless or wired internet. Exclusive space to relax, you will appreciate the spectacular sight of Mexico City.

Max 3 guests 3 1 bedroom 1 bathroom
Executive Suite - Executive Lounge Access

The unit offers 1 bed.

Max 3 guests 6 1 bedroom0
Guest room, 2 Double Beds

This air conditioned room comes with a king-size bed or 2 double beds, a seating area, cable TV and bathrobe. Evening turndown service and newspaper delivered to room upon request. Wireless or wired internet is available for a fee.

Max 4 guests 4 1 bedroom 1 bathroom
Executive Suite with Terrace

This One bedroom suite is a loft and has 2 TVs and features complimentary food such as a Continental breakfast, midday snack, afternoon tea, hors d'oeuvres, late night snack and complimentary non-alcoholic beverages. Also available for a fee you can enjoy business services and wireless or wired internet.

Max 3 guests 6 1 bedroom 1 bathroom
Junior Suite, Executive lounge access, 1 King

This room features Executive lounge access which includes complimentary food such as a Continental breakfast, midday snack, afternoon tea, hors d'oeuvres, late night snack and complimentary non-alcoholic beverages. Also available for a fee you can enjoy business services and wireless or wired internet. This room also includes a separated Dining room and Living area.

Max 3 guests 4 1 bedroom 1 bathroom
Master Suite, Executive lounge access, 1 King, Sofa bed

This One bedroom Master suite is larger and on high floors. This room features a seating area and complimentary food such as a Continental breakfast, midday snack, afternoon tea, hors d'oeuvres, late night snack and complimentary non-alcoholic beverages. Also available for a fee you can enjoy business services and wireless or wired internet. Exclusive space to relax, you will appreciate the spectacular sight of Mexico City.

Max 3 guests 4 1 bedroom 1 bathroom
One-Bedroom Presidential Suite - Executive Lounge Access

The unit has 1 bed.

Max 3 guests 14 1 bedroom0

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printAs of January 16th 2023, lobby level public areas of the hotel are under renovation. Work activity may be noticed during your stay.
Last updated: Apr 11, 2024, 2:22 PM

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