Four Points by Sheraton Mexico City Colonia Roma
Alvaro Obregon Numero 38 - Roma
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Why people book this hotel
“Good location close to restaurants in Roma Norte”
“Great location, nice big spacious room”
“Big, spacious and clean rooms; great location”
“Staff friendly and room/ facilities were clean, Breakfast was the best”
“Staff spoke a little English which helped”
“location, staff, gym facility, room, restaurant”
“The property was lovely and clean”
“The location was fantastic, the staff were really helpful, the beds were really …”
“The breakfast spread was varied and nice”
“Fantastic breakfast buffet and amazing staff”
Overview
Located in Mexico City's Colonia Roma, only a short walk from the WTC, this hotel features comfortable accommodations along with on-site dining and modern amenities. The Four Points by Sheraton Mexico City Colonia Roma features an exercise centre. Guests can also enjoy free wireless internet access and in-room coffee-makers.
Traveller reviews
Heather
couple
April 7, 2026
“Front desk staff were extremely helpful am”
Not applicable
marco
couple
January 4, 2026
Good location close to restaurants in Roma Norte
cheryl
couple
December 10, 2025
“Had a great stay, good location, clean and comfortable”
Great location, nice big spacious room
Frances
couple
August 23, 2025
“Nice, clean and central location.”
The property was lovely and clean. We arrived around 1130pm from the airport. Staff spoke a little English which helped. There’s a nice cafe/book store close by. The breakfast spread was varied and nice. Omelettes were lovely. Uber was very easy to use.
Thompson
couple
July 30, 2025
“Great choice in Roma area right next to some great restaurants and bars”
Great location and really nice hotel
Loïc
extended_group
February 19, 2025
“well located and comfortable hotel”
location, staff, gym facility, room, restaurant
Sergio Pérez
family_with_children
January 28, 2025
“Hotel 100% recomendable.”
Ayesha
family_with_children
January 19, 2025
“Wonderful stay in a fantastic location.”
We had an absolutely brilliant stay here. The location was fantastic, the staff were really helpful, the beds were really comfortable and everything was really clean. We felt really safe walking around the area, even at night (as 2 females). The staff helped us book a private tour to xochimilco that cost the same as an online group tour would've been and it was fantastic.
Rufus
couple
December 18, 2024
Big, spacious and clean rooms; great location
Tavita
solo_traveller
November 29, 2024
“Feliz- First time in Mexico, Best location in city!”
Staff friendly and room/ facilities were clean, Breakfast was the best!!
Luis
couple
September 12, 2024
“Crazy travel back from Europe with a nice ending”
Location is very good with lot of shops and good restaurants nearby Service was great And for the first time I've booked the hotel just a few hours before my arrival and was still great
Rhea
couple
September 8, 2024
Fantastic breakfast buffet and amazing staff. The room was new, clean, and spacious. The location is perfect for exploring the city. We would definitely stay here again.
Arumugam
couple
July 24, 2024
“We had an excellent stay.”
Breakfast was up to my expectations. Location was at the convenient spot. Bathroom was good. Staff was helpful..
Tobias
couple
November 24, 2023
“Overpriced central hotel”
Good staff, good location.
Torsten
couple
November 9, 2023
“good hotel with some minor issues”
nice room, good location close to restaurants
Gabriel
couple
September 22, 2023
“They have a good customer service,”
Salome
solo_traveller
June 11, 2023
“Excellent location, great value, clean and comfy room plus a wonderful staff. I highly recommend!”
The location was perfect! Within easy walking distance of many things, but also a more quiet part of the neighborhood. I was very happy with everything and the staff was fantastic.
Ryan
solo_traveller
April 13, 2023
“Yep, its great”
I forgot when checkout was and was busy talking with a customer support agent for over an hour. I thought for sure I would get charged a late fee, but they assured me that I was fine. The showers, bed, everything was great.
loic
extended_group
January 11, 2023
“well located and comfortable hotel”
location, staff, gym facility, room, restaurant
SERGIO
family_with_children
August 28, 2022
“Hotel 100% recomendable.”
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Activities
Live sport events (broadcast), Fitness centre, Bicycle rental (additional charge)
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Coffee house on site, Breakfast options, Special diet menus (on request), Kid meals, Kid-friendly buffet, Snack bar, Bar, Restaurant, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Minimarket on site, WiFi available in all areas, Facilities for disabled guests, Family rooms, Non-smoking rooms, Pets allowed, Non-smoking throughout, Air conditioning, Heating, Safety deposit box
Internet
Internet services, WiFi, Free WiFi
Outdoors
Terrace
Parking
Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources
Safety features
Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Digital key access
Services
Daily housekeeping, Shuttle service, Pet basket, Pet bowls, Express check-in/check-out, Valet parking, Tour desk, Fax/photocopying, Luggage storage, Shuttle service (additional charge), 24-hour front desk, Room service, Meeting/banquet facilities, Business centre, Laundry, Dry cleaning, Ironing service
King Room
This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Standard King Room
Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Superior King Room
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 2 beds.
Standard Queen Room with Two Queen Beds
Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Junior King Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Hotel Policies
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