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Hotel Aurora

Hotel

Passerpromenade 38

20 nights, 2 adults

USD$6,782

Includes taxes and charges

20 nights, 2 adults

USD$6,782

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
16 mentions

The location was outstanding

The location on the river and with the crowded interesting streets directly behi…

Friendly staff
15 mentions

Many staff went out of their way to help us and make us feel welcome, even thoug…

The staff and the service was excellent

Comfortable rooms
8 mentions

The Art Deco dining room was beautiful and the breakfast provided was varied and…

We had a room with a balcony overlooking the river

Breakfast available
7 mentions

Amazing breakfast with a variety of items to choose from, fresh juice, coffee, s…

Breakfast was really excellent

Parking available
4 mentions

Parking in the underground carpark across the river was good because the parking…

The off-site car parking is relatively convenient and easy to access

Clean rooms
2 mentions

Toilets are clean

Our room was very clean, the bed was super comfortable

Overview

Family-run Hotel Aurora is in the heart of the spa town of Merano. Set on the river's promenade, opposite the thermal baths, it offers a restaurant serving regional, national and international cuisine. Rooms offer either a vintage ambiance or a design style. All come with air-conditioning, a minibar, and a private bathroom with a hairdryer. Upon request and at extra costs, staff can provide a shuttle service to/from the airports of Bolzano, Verona, Bergamo, Milan, Venice, Treviso, Innsbruck and Munich. A 5-minute drive takes you to the Gardens of Trauttmansdorff Castle. A guarded garage is available at the thermal baths, on the other side of the river, at a discounted rate for guests. Free public parking can be found by Merano Train Station.

Traveller reviews

J

John

couple

May 21, 2026

9

We only spent two nights in Merano and wished we had many more.

The location was outstanding. Right on the river and the amazing promenade on its banks. Perfect for an aperitif, an excellent dinner or a very short walk to the Therme, great shops, historical sites, bus station for all local routes etc. The Art Deco dining room was beautiful and the breakfast provided was varied and good quality. Many staff went out of their way to help us and make us feel welcome, even though this often required them to speak in their 3rd or 4th language. An amazing skill we don’t possess ourselves.

R

r

solo_traveller

May 17, 2026

9

Great hotel but very poorly sign posted so very very hard to find

We had a room with a balcony overlooking the river. The staff and the service was excellent. We ate in the hotel restaurant again because the food was lovely although the choice is limited. The location on the river and with the crowded interesting streets directly behind the hotel is perfect. Parking in the underground carpark across the river was good because the parking bays are not cramped.

N

Nick

couple

December 29, 2025

9

Excellent location & great staff

Location, welcome and very helpful staff

G

German

couple

November 29, 2025

10

Amazing breakfast with a variety of items to choose from, fresh juice, coffee, sweets, etc.

E

Elwood V

family_with_children

October 28, 2025

10

Hotel Aurora is a well-situated, bright, and comfortable hotel for visiting Merano - recommended!

Hotel Aurora is in a fantastic location for visiting Merano. Right in the city centre on the river. The off-site car parking is relatively convenient and easy to access. All of the hotel's facilites are good. Our room was large, comfortable, and well-lit, with a balcony and excellent views of the river and nearby mountains. The staff were all friendly and very helpful, from the front desk to the porters to the serving staff in the restaurant. Breakfast was really excellent. We ate dinner in the restaurant, and the food was very good. And we also enjoyed refreshments in the cafè.

A

Andrew

solo_traveller

October 22, 2025

6

Good central location but room not as advertised and with a very creaky bed

Good central location, friendly staff, nice coffee at breakfast.

S

Simon

couple

September 23, 2025

9

Pretty hotel, modern inside, helpful staff and perfectly located to walk around Merano.

Friendly staff, fabulous location.

L

Lev

couple

September 17, 2025

10

Fabulous

Central location, very good breakfast , nearby parking, friendful staff, good air conditioning.

P

Povilas

couple

September 15, 2025

4

Location good

E

Eddy

extended_group

August 20, 2025

10

Excellent location, top accommodation, polite personnel, nice and cosy room. Recommended

H

HvdWeerd

couple

August 15, 2025

6

A hotel on a very nice spot. With a good restaurant and friendly staff. Rooms are a bit outdated.

The location of hotel Aurora is beautiful. The restaurant is great. Toilets are clean. Staff is very friendly.

M

Mark

couple

July 17, 2025

9

Well located hotel with staff that help make the stay a pleasure!

Ideally located. Super helpful front desk staff, nice restaurant with friendly staff, awesome views!

A

Alexander

family_with_children

July 8, 2025

10

Great location. Great service in the reception. Nice and quiet rooms with AC. Breakfast was super. Parking was easy, even if we had to walk from the garage to the hotel.

K

Karen

couple

June 29, 2025

10

Lovely friendly hotel with views of the river

This is a lovely hotel in a great location, right on the promenade. The check in staff were friendly and very helpful. We were given a bus pass for free bus travel during our stay. We were also offered discount at the spa over the river and a free towel to use there. Our room was very clean, the bed was super comfortable. The shower was really good. The bathroom was large and very clean. Our room had a balcony with a view over the river. That was worth the little bit extra we paid per night. We were able to have the window open during the night, the promenade was really quiet. Breakfast was very good with a good choice of food. The staff were very friendly and welcoming.

K

Konstantin

couple

June 27, 2025

8

all very good. stuff speaks languages, Italian too. Room was very good.

E

Eloise

family_with_children

June 18, 2025

10

Location was great and helpful staff.

S

Stefan

couple

June 2, 2025

10

Fantastic

Great welcome do to Andrea the receptionist. He helped us with luggage and advice visiting Merano. Restaurant, sightseeing and even for the wellness accomodation he provided slippers, towels and robes. He is the best !

B

Beatrice

couple

May 25, 2025

6

Nice location - nice Terasse - nice flowers - nice new touch to old rooms - not always practical

C

Clive

couple

May 18, 2025

10

The staff were very welcoming. The location was very good in the centre if the town. Also it would work as a great base for touring the Alps. I would certainly go there again.

M

Marco

extended_group

May 7, 2025

9

friendly and helpful staff and hotel location

Facilities

Activities

Tennis court, Skiing, Massage, Hiking, Cycling, Beauty Services, Facial treatments, Waxing services, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Massage chair, Temporary art galleries, Walking tours, Bike tours, Themed dinner nights, Tour or class about local culture, Live music/performance

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Kid meals, Wine/champagne, Fruits, Coffee house on site, Breakfast options, Special diet menus (on request), Breakfast in the room, Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered

General

Bicycle parking, Pets allowed, Non-smoking rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, WiFi available in all areas

Internet

WiFi, Free WiFi, Internet services

Outdoors

Terrace, Sun terrace, Outdoor furniture

Parking

Parking garage, Parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Pool/beach towels

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Self check-in

Passport/ID information collected online before you arrive

Services

Pet bowls, Shuttle service, Express check-in/check-out, Ironing service, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, Room service, 24-hour front desk, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Fax/photocopying, Luggage storage, Tour desk, Packed lunches

Ski

Ski storage

Deluxe King Room

This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

Max 2 guests 25 1 bedroom 1 bathroom
Economy Double

This air-conditioned room offers a minibar and a private bathroom with a hairdryer. WiFi is free. Please note that extra beds are not possible in this room type.

Max 2 guests 17 1 bedroom 1 bathroom
Classic Double or Twin Room with Balcony

This air-conditioned room offers a balcony with views of the river and a private bathroom. WiFi is free.

Max 2 guests 24 1 bedroom 1 bathroom
Classic Double Room

This air-conditioned room offers free WiFi and a private bathroom with a hairdryer.

Max 2 guests 22 1 bedroom 1 bathroom
Deluxe Double or Twin Room with Balcony

This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with river views.

Max 2 guests 25 1 bedroom 1 bathroom
Design Double Room

This air-conditioned room offers designer furniture and free WiFi. A private bathroom is also included. Please note that extra beds are not possible in this room type.

Max 2 guests 25 1 bedroom 1 bathroom
Suite

This air-conditioned design suite offers free WiFi and a living area.

Max 3 guests 55 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 08:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note: you must specify in the comments note if you wish to book the half board option also for the guest staying in the extra bed. Please note that beverages are not included with dinner. When using a GPS device, please set it on Piazza Teatro 7.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 7:49 AM

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