Quest Southbank
12-16 Kavanagh Street
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Why people book this hotel
“Good wifi Location Reception staff lovely”
“Perfect location to Southbank”
“I left a day early i had zero sleep”
“Upon check in and realising our room was too small for getting ready on our wedd…”
“Clean and spacious apartment, had everything we needed”
“Location, staff, cleanliness, room facilities, balcony, pod machine, quality lin…”
“We were changed into a larger room on a higher floor, she was super helpful and …”
“The staff were excellent & the room was clean & well appointed”
“Spacious apartment, clean and reasonably priced”
Overview
Quest Southbank offers spacious modern apartments in a quiet location, only 150 metres from the restaurants along Southbank Promenade. Each includes a fully equipped kitchen and a private balcony. Quest Melbourne Southbank is 100 metres from The Arts Centre and the nearest tram stop is just 50 metres away. It is a 10-minute walk to Crown Casino and a 10-minute walk to Federation Square. All apartments are tastefully furnished and offer guests a private bathroom, laundry facilities and a living room separate from the bedroom. The large living room includes digital TV and a DVD sound system. A free guest WiFi plan is provided in all apartments. Cable TV (8 channels) is also available in all apartments. Larger executive apartments offer views over the city, the bay or the Kings Domain Gardens. Facilities include a fitness room, sauna and on-site car parking. Quest Southbank offers grocery shopping services, luggage storage and 24-hour reception. Quest Southbank serviced apartment style hotel rooms offer guests a relaxed and comfortable Melbourne CBD accommodation experience perfect for short or long stays. Quest Southbank is located moments from Southbank Promenade, and minutes from The Arts Centre & Hamer Concert Hall, Melbourne Convention Centre, Crown Entertainment complex, Melbourne's CBD and Melbourne Park & MCG Sports Venues. Experience what Quest Southbank has to offer and take advantage of our gift vouchers, a perfect gift for a relative or friend.
Traveller reviews
hamdan
solo_traveller
June 15, 2026
“Worst stay ever”
I left a day early i had zero sleep
Charlotte
family_with_children
June 14, 2026
“Amazing receptionist who was super helpful”
Upon check in and realising our room was too small for getting ready on our wedding morning and that it smelt of smoke, the receptionist helped us change rooms and was amazing. We were changed into a larger room on a higher floor, she was super helpful and that room was great
Davies
couple
June 12, 2026
Good wifi Location Reception staff lovely
Majid
extended_group
June 12, 2026
“It was close to the city center.”
good
Lisa
extended_group
June 8, 2026
“Very comfortable and spacious apartment in a perfect location.”
Perfect location to Southbank. Clean and spacious apartment, had everything we needed.
Susan
solo_traveller
June 4, 2026
“Excellent place to stay”
Location, staff, cleanliness, room facilities, balcony, pod machine, quality linen
Lyndsay
couple
June 2, 2026
“Fair , would not recommend if you like a comfortable bed and couch.”
Position was good , however , construction going on atm and is very noisy.
Chloe
couple
May 31, 2026
Excellent location, clean and comfortable
Colleen
solo_traveller
May 30, 2026
The staff were excellent & the room was clean & well appointed.
Bernie
couple
May 26, 2026
The location fitted our purpose
Nadia
extended_group
May 17, 2026
“Amazing hotel and staff were very kind and friendly”
Vijender
couple
May 17, 2026
Location
Verna
solo_traveller
May 16, 2026
Location and facilities
Alicia
couple
May 14, 2026
“ok bit probs won’t be back”
2 staff i felt with were great
Eleanor
extended_group
May 11, 2026
“Fantastic stay, great value for money highly recommend staying here”
I like the location, and it was really easy to find. And I also loved all of the ammenities in the apartment I stayed in, had a fantastic shower with amazing water pressure. And the hot water didn’t run out either it was fantastic.
cindy
solo_traveller
May 7, 2026
Location, cleanliness, friendly staff
Allison
couple
May 6, 2026
“Fantastic we will be back.”
The staff are fantastic and they are so helpful. The facilities are so clean and comfortable.
Min Jia
family_with_children
May 6, 2026
“Highly recommend.”
Wonderful location that is accessible by foot to flinders street yet at the same time it’s peaceful and calm without the city noise. Friendly staff that helps you feel safe in the city for the first time. Well furnished and clean apartment, even came with a high chair for toddler which was a life saver for me.
Michelle
solo_traveller
May 4, 2026
Spacious apartment, clean and reasonably priced
Matthew
family_with_children
May 4, 2026
Location was the best thing, we did get a room upgrade due to non working appliances. But the washer/dryer in the upgraded room was not great.
Facilities
Activities
Sauna, Fitness centre, Golf course (within 3 km), Temporary art galleries, Pub crawls, Walking tours, Live sport events (broadcast), Fitness
Cleanliness & disinfecting
Property is cleaned by professional cleaning companies, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant, Breakfast in the room, Snack bar, Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Coffee house on site
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, Safety deposit box, Non-smoking throughout, Air conditioning, Lift, Family rooms, Non-smoking rooms, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Parking
Parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby
Services
Room service, 24-hour front desk, Express check-in/check-out, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, Car hire, Tour desk, Fax/photocopying, Luggage storage, Concierge service, Airport shuttle (additional charge), Daily housekeeping, Grocery deliveries
One-Bedroom Apartment
These self-contained apartments include full kitchen and laundry facilities. The bedroom is separate from the living area, providing lots of space for relaxation or business. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
One-Bedroom Executive Apartment
These larger 1-bedroom apartments are completely self-contained with full kitchen and laundry facilities. The bedroom is separate from the living/dining area. Please note that a balcony is available upon request and subject to availability. Please note that guests can request their preferred bedding configuration in the Special Request Box upon booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
Three-Bedroom Deluxe with Two Bathrooms
Located on level 22 with great views, this larger apartment offer more space and superior furnishings. Features 2 bathrooms, a full kitchen and laundry facilities, and the bedrooms are separate from the living/dining area. Please note that guests can request their preferred bedding configuration in the Special Request Box upon booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. Please note that the price is based on 6 guests. Maximum occupancy is 7 (see Hotel Policies).
Two-Bedroom Apartment with Two Bathrooms
Located on level 9 and 10, with 2 bathrooms, this self-contained apartment offers a full kitchen and laundry facilities. The bedrooms are separate from the living/dining area, providing lots of space for relaxation or business. Please note that guests can request their preferred bedding configuration in the Special Request Box upon booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).
Two-Bedroom Deluxe with Two Bathrooms
This spacious suite is located in corner positions between levels 14-18 and offers a private balcony with views. It features a large and well-appointed kitchen and living area, 2 bathrooms. There is a Nespresso machine and specialty teas are provided.
Two-Bedroom Executive Apartment with Two Bathrooms
Located on the higher floors with great views, these larger apartments offer more space and superior furnishings. Features 2 bathrooms, full kitchen and laundry facilities, and the bedrooms are separate from the living/dining area. Please note that guests can request their preferred bedding configuration in the Special Request Box upon booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).
Hotel Policies
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