Mercure Melbourne Albert Park
65 Queens Road
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The location of the hotel was perfect for walking to the places I wanted to visi…”
“Location was good”
“The staff was very friendly and the room service worked very well and quickly”
“The staff were so wonderful, especially the night staff on 12th June and Michel…”
“Beds were comfortable”
“Very spacial room lovely atmosphere”
“The hallway leading to our room had an unpleasant odour and appeared unclean”
“Clean Good food Good service”
“Breakfast was very good, lots of options”
“The room was dirty, missing basic amenities, breakfast selection was limited, cu…”
Overview
Located opposite Albert Park and Albert Park Lake, the 4-star Mercure Melbourne Albert Park provides convenient accommodation 7 minutes' drive from central Melbourne. Guests enjoy a restaurant, a bar and a fitness centre with a sauna. There are bus stops just metres from the property. You can share a cocktail or beer at the Atrium Bar + Lounge and dine at Windows Restaurant. Espresso Bar offers bakery goods and a selection of quality tea and coffee. Mercure Melbourne Albert Park offers a variety of accommodation including suites and a loft apartment. Many rooms offer views of Albert Park, the lake or Port Phillip Bay. Each room features stylish furnishings, a flat-screen TV with cable channels, a desk and a refrigerator. The modern bathrooms boast a bathtub and shower. Albert Park Mercure Melbourne is 5 minutes' drive from the St Kilda foreshore. The Albert Park Golf Course is just a 3-minute walk from the property. Mercure Melbourne Albert Park is 20 minutes' drive from Melbourne Airport. Trams travel down St Kilda Rd (numbers 3, 5, 6, 16, 64 and 67). Tram stop 27 is the closest to Pullman Melbourne Albert Park and is a short walk (50m, 1 minute walk) down Lorne Street to the hotel. This property's recreation facilities are shared with guests of Pullman Albert Park.
Traveller reviews
Slava
couple
June 17, 2026
“Overall, a nice, standard hotel. Great staff, nice and convenient location, delicious breakfasts.”
The main impressions are satisfactory. Breakfast was very good, lots of options. The staff was very friendly and the room service worked very well and quickly. The location of the hotel was perfect for walking to the places I wanted to visit. The hotel has a self-checkout service, which is very helpful.
Diedrie
extended_group
June 15, 2026
Beds were comfortable
Fiona
solo_traveller
June 13, 2026
The staff were so wonderful, especially the night staff on 12th June and Michel today . Very spacial room lovely atmosphere
Maria
family_with_children
June 13, 2026
“My boys were excited about the hot chocolate at breakfast”
My 8 year old said he had the best sleep in his life and he doesn’t like sleeping anywhere but his bed.
Luo
family_with_children
June 13, 2026
“A nightmare of a stay, marked by poor service, low standards, and a stressful dispute over bond”
Worst hotel experience ever. If I could give zero stars, I would. Poor room condition, lack of customer service, I stayed at Pullman Melbourne Albert Park from 5–9 June 2026 in a Premium Room costing approximately AUD $1,300. The room was dirty, missing basic amenities, breakfast selection was limited, customer service was disappointing throughout the stay. Calls and emails regarding room issues went unanswered, and it was difficult to obtain assistance during our four night stay. $200 bond deduction would be applied in relation to an alleged chocolate powder spill. I was surprised to learn that three separate families were each charged $200 in connection with the same incident, resulting in a total of $600 being charged. I disputed the deduction and requested supporting evidence and an itemised explanation, but no documentation was provided that satisfactorily addressed my concerns. Avoid this hotel at all cost! The hallway leading to our room had an unpleasant odour and appeared unclean. Throughout our stay, cigarette smoke frequently drifted into the lobby area and our room, causing discomfort, coughing, and sore throats. We found large stains on worn ripped carpet and bedding that consisted of two flat sheets with a worn blanket in between.
Christina
family_with_children
June 12, 2026
Not much
Noel
family_with_children
June 10, 2026
Location was good
Glenn
solo_traveller
June 10, 2026
Free upgrade to lake view!
Adrian
couple
June 4, 2026
“Horrible”
Nothing
Shirley Anne Annesley
couple
June 1, 2026
“easy and nice”
nice
Michelle
couple
May 31, 2026
“Room clean and hotel in great location. Just some logistic issues which could be addressed”
The property was central and staff friendly
Lyn
couple
May 27, 2026
“Enjoyed our stay.Friendly staff.Lovely bar snack and great array of food for the breakfast buffet.”
Central for our medical appointments.
Brendon
solo_traveller
May 27, 2026
Great place to stay with good facilities and great staff would recommend it to anyone.
Chris
couple
May 27, 2026
Location and ability to park.
Pil Hwan
solo_traveller
May 27, 2026
The space and facilities were more than adequate.
Sam
solo_traveller
May 27, 2026
Property did not honour the booking
Christinne
solo_traveller
May 26, 2026
“I would like to sincerely thank the entire team for always making me feel so welcome and well looked after during my sta”
Good location
jose
couple
May 26, 2026
“Could not ask for better !”
KIRIAKI
couple
May 25, 2026
“Good location. Poor amenities.”
Location was good. Staff very helpful
Adam
couple
May 24, 2026
“Very Happy”
Clean Good food Good service
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Activities
Happy hour, Fitness, Sauna, Fitness centre, Golf course (within 3 km), Hot tub/Jacuzzi, Mini golf, Indoor pool, Indoor pool (all year)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Restaurant, Bar, Breakfast in the room, Kid meals, Breakfast options, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request), Snack bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Bicycle parking, Facilities for disabled guests, Non-smoking rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, Lift, Safety deposit box
Internet
Free WiFi, Internet services, WiFi
Parking
Parking, Accessible parking, Parking garage, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Sun loungers or beach chairs, Heated pool, Pool/beach towels, Swimming pool, Swimming Pool
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service, Trouser press, Vending machine (drinks), Vending machine (snacks), Daily housekeeping, Ironing service, 24-hour front desk, Room service, Meeting/banquet facilities, Business centre, Babysitting/child services, Laundry, Dry cleaning, Concierge service, Shuttle service (additional charge), Valet parking, Currency exchange, Express check-in/check-out, Fax/photocopying, Luggage storage, Car hire, Tour desk
Transport
Public transport tickets
Family Room
Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious family room provides air conditioning, a private entrance, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Late Check In Only (From 10pm) - Standard King
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Premium Family Room with Queen and Two Single Beds
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 3 beds.
Premium King Room
This room features free WiFi and includes a TV, safe, and tea & coffee making facilities. Guests can get free access to the indoor pool and gym. Please note this room does not have capacity for additional guests.
Premium Queen Room with Two Queen Beds
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar and a tea and coffee maker. The unit offers 2 beds.
Privilege King Room with Lake View
This room features free WiFi and includes a TV, safe, and tea & coffee making facilities. Guests can get free access to the indoor pool and gym.
Standard King Room
This room features free WiFi and includes a TV, safe, tea & coffee making facilities, and en-suite bathroom. Guests can get free access to the indoor pool and gym.
Standard King Room with Lake View
Offering Albert Park lake views, this room features free WiFi and includes a TV, laptop size safes, and tea & coffee making facilities. Guests can get free access to the indoor pool and gym.
Standard Queen Room with Two Queen Beds
Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit offers 2 beds.
King Loft Suite
Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.
One-Bedroom King Suite with Lake View
Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite features a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as lake views. The unit has 1 bed.
Hotel Policies
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