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DoubleTree by Hilton Melaka

Hotel

Hattan City, Jalan Melaka Raya 23

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hotel
hotel

Why people book this hotel

Friendly staff
10 mentions

An excellent service should be given to Ms Jue the service manager not only for …

The service is excellent

Comfortable rooms
8 mentions

Room is spacious and clean

I love the room

Breakfast available
7 mentions

Credit shud be given to Eurasian guy and the tie hair short girl and the lady wi…

Breakfast was good

Great location
4 mentions

The location easy to navigate The Staffs are friendly and helpful The buffet bre…

The location is also very convenient and close to everything

Clean rooms
4 mentions

Cleanliness and size of the room

Clean

Good value
1 mentions

The half board package was worth spending

Overview

DoubleTree by Hilton Melaka offers accommodation conveniently located next to Elements Mall, 83 metres away. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. It is 1.9 km to the Proclamation of Independence Memorial and a 2 km-walk to Pulau Melaka. The vibrant Jonker Street Night Market is 4.2 km away. Porta de Santiago is 3.2 km from DoubleTree by Hilton Melaka, while Melaka Sentral is 7.3 km from the property. The nearest airport is Kuala Lumpur International Airport, 121 km from DoubleTree by Hilton Melaka. Air-conditioned rooms open up to views of the city or the Malacca Strait and fitted with a 48-inch LED TV, a safe as well as a functional work desk. Some units have a separate living room. The en suite bathroom includes a separate rain shower and free toiletries. Guests can approach the 24-hour front desk for luggage storage and concierge services. Makan Kitchen serves up a selection of live cooking stations from authentic Malay, Chinese and Indian cuisine while Tosca Trattoria has a variety of Italian dishes. Light refreshments and coffee are available at Axis Lounge.

Traveller reviews

H

Hajjah Zaiton

family_with_children

June 2, 2026

10

Good job double tree and team from front desk to the restaurant breakfast staff:)

A spread of good delicious food. Credit shud be given to Eurasian guy and the tie hair short girl and the lady with tudung in her pink kebaya on the 1/6 breakfast they all gave me a pte seats for 10 of us I was from 1804 my family 1803 1809 and 2502. Good job. An excellent service should be given to Ms Jue the service manager not only for being empathy to my cancer stage 4 hubby and to accommodate to my request on that day it definitely help in my hubby recovery bcos he was on blood thinner and bleeding from the nose so she try her best to give us our room earlier than we should have. keep up the good job excellent service ms jue. This is definitely not going to be my last visit will come again. Thanking double tree for making my stay and family a memory one:)

H

Hwee Yen

solo_traveller

June 2, 2026

8

Nice stay!

Cleanliness and size of the room.

C

Chong

family_with_children

June 1, 2026

8

Clean

Y

Yuan Onn

family_with_children

June 1, 2026

9

Excellent stay . Clean room

I stay before.

A

Alias

family_with_children

June 1, 2026

10

Room is spacious and clean..

S

Sawiya

solo_traveller

May 30, 2026

10

The location easy to navigate The Staffs are friendly and helpful The buffet breakfast spread plentiful and tasty

N

NGUI HIN LIANG

extended_group

May 28, 2026

10

The service is excellent! We intentionally stayed here to play pickleball at Pickle In The Sky next door. There are good restaurants within the vicinity like Wa Zen and Cottage Spices. We will come back again.

M

Mun Lay

couple

May 27, 2026

8

Gym facilities

R

Rekha

family_with_children

May 26, 2026

8

Greetings and cookies

W

Wardah Hanum

family_with_children

May 25, 2026

7

I love the room. Breakfast was good. Staff was friendly.

N

Nik NurulFaza Anura

couple

May 24, 2026

5

Had a pleasant experience with the reception team at DoubleTree by Hilton Melaka as they were polite and welcoming during check-in. The main lobby area also felt comfortable and gave a nice first impression.

I

IDA ROYANIE

couple

May 18, 2026

9

Overall, I had a very pleasant stay and would rate it 9/10, with only a minor issue of a slightly musty smell in the

Overall, it was a very pleasant experience and I truly enjoyed the comfort and service provided.

Z

Zeenat

family_with_children

May 18, 2026

10

Breakfast was a spread. Restaurant Manager Mr Fazzwan was friendly and resourceful. Gave us to guidance as to which places to visit around Malacca. Appreciate it much!

J

Jolini

family_with_children

May 17, 2026

10

Excellent top notch stay!

Staff were welcoming. Breakfast spread was great variety. Kids pool was decent. A fantastic kids club which is better than most 5 stars I’ve been too. Room was large and comfortable. Their Italian restaurant served excellent food! Dinner at their restaurant was equally as good. The half board package was worth spending!

A

Aishah

couple

May 16, 2026

10

All good

All

N

Norlela

solo_traveller

May 11, 2026

9

Had a wonderful stay with great service, delicious breakfast, and a perfect location. Will definitely come back again!

I truly enjoyed my stay at the hotel. The breakfast spread was excellent, with a wide variety of choices, and the hotel staff were very attentive and helpful. The location is also very convenient and close to everything. I will definitely stay here again in the future.

N

Norlela

couple

May 11, 2026

9

Had a wonderful stay with great service, delicious breakfast, and a perfect location.

I truly enjoyed my stay at the hotel. The breakfast spread was excellent, with a wide variety of choices, and the hotel staff were very attentive and helpful. The location is also very convenient and close to everything. I will definitely stay here again in the future.

P

Puvaneswary

solo_traveller

May 6, 2026

10

I had a comfortable stay.

It was my first stay in this hotel. And I was very happy with the layout of the room, the comfy nature and its cleanliness. Overall I would definitely stay in Double Tree Again.

F

Fiona

solo_traveller

May 2, 2026

4

Disappointing stay that did not justify the price paid.

Strategy Location, spacious parking.

M

Merwyn

couple

May 1, 2026

10

Great stay with very typical Malaysian hospitality

We got upgraded to suite

Facilities

Accessibility

Wheelchair accessible

Activities

Steam room, Fitness, Fitness/spa locker rooms, Happy hour, Sauna, Fitness centre, Kids' club

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles, Indoor play area

Food & Drink

Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request), Restaurant, Bar, Breakfast in the room, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, WiFi available in all areas, Paid WiFi, Safety deposit box, Soundproof rooms, Non-smoking throughout, Air conditioning

Internet

WiFi, Internet services

Outdoors

Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture

Parking

Parking on site, Parking, Parking garage, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming Pool, Infinity pool, Pool with view, Pool/beach towels, Sun loungers or beach chairs, Kids' pool, Swimming pool

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive, Lockbox key collection at the property

Services

Express check-in/check-out, Ironing service, Business centre, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Daily housekeeping, Concierge service, Fax/photocopying, Luggage storage, Valet parking, Currency exchange

Two-Bedroom Family Connecting Room

The spacious family room features air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 3 beds.

Max 4 guests 80 1 bedroom0
Twin Room - Mobility Access

This air-conditioned twin room opens up to views. It is fitted with a 55-inch HDTV and a safe. The en suite bathroom includes a separate rain shower and free toiletries.

Max 2 guests 40 1 bedroom0
Deluxe King Room

This air-conditioned deluxe king room opens up to views. It is fitted with a 55-inch HDTV and a safe. The en suite bathroom includes a separate rain shower and free toiletries.

Max 3 guests 50 1 bedroom0
King Guest Room

This air-conditioned king room opens up to views. It is fitted with a 55-inch HDTV and a safe. The en suite bathroom includes a separate rain shower and free toiletries.

Max 3 guests 40 1 bedroom0
King Room - High Floor

Located on a higher floor, this air-conditioned king room opens up to views. It is fitted with a 55-inch HDTV and a safe. The en suite bathroom includes a separate rain shower and free toiletries.

Max 3 guests 40 1 bedroom0
Twin Room

This air-conditioned twin room opens up to views. It is fitted with a 55-inch HDTV and a safe. The en suite bathroom includes a separate rain shower and free toiletries.

Max 3 guests 40 1 bedroom0
Twin Room - High Floor

Located on a higher floor, this air-conditioned twin room opens up to views. It is fitted with a 55-inch HDTV and a safe. The en suite bathroom includes a separate rain shower and free toiletries.

Max 3 guests 40 1 bedroom0
Junior King Suite

KING ONE BEDROOM JUNIOR SUITE This air-conditioned premier king room opens up to views. It is fitted with a 55-inch HDTV and a safe. The en suite bathroom includes a separate rain shower and free toiletries.

Max 3 guests 6500
One-Bedroom King Suite

This larger air-conditioned one-bedroom king suite opens up to views. The separate living room is fitted with a 55-inch HDTV, sofa and a safe. The suite is equipped with a dining table. The en suite bathroom includes a separate rain shower and free toiletries.

Max 3 guests 10000
Two-Bedroom Family Connecting Suite

The spacious suite offers air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.

Max 4 guests 14000

Hotel Policies

Check-inFrom 16:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printFrom 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking must correspond to the guest staying at the property. A third party payment will not be accepted.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 11, 2024, 2:45 PM

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DoubleTree by Hilton Melaka - 4 Star Hotel in Melaka