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Palace Hotel

Hotel

Boma Road

20 nights, 2 adults

USD$484

Includes taxes and charges

20 nights, 2 adults

USD$484

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
9 mentions

Very good and friendly staff

In particular there was one member of staff who seemed really happy and welcomin…

Comfortable rooms
6 mentions

Very quiet compared to other local hotels

The hotel is nice, comfortable, and spacious room, very reliable WiFi, and a gro…

Breakfast available
6 mentions

Strategically located Maybe also the breakfast was 50/100

the breakfast was nice

Great location
5 mentions

The location is quiet and there was a decent breakfast in the morning

Location, facilities, willingness of staff to accommodate guest preferences

Clean rooms
4 mentions

And the rooms are clean, comfortable and adequate for that price point

Very clean and well run

Good value
4 mentions

Great value for money, service is amazing

Excellent value for money - we paid more for other accommodations elsewhere in U…

Overview

Palace Hotel features a garden, shared lounge, a restaurant and bar in Mbarara. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The area is popular for hiking, and car hire is available at the hotel. The nearest airport is Kasese Airport, 157 km from Palace Hotel.

Traveller reviews

C

Chaudhari Vikas

solo_traveller

April 18, 2026

10

Calm and peaceful place. Very good and friendly staff.

W

WOJCIECH

couple

April 11, 2026

5

No comments

J

James

solo_traveller

April 1, 2026

5

Very relaxed staff… take that as a good or bad thing

The location is quiet and there was a decent breakfast in the morning. In particular there was one member of staff who seemed really happy and welcoming!

V

Vaunf

solo_traveller

February 26, 2026

8

Mbarara haven

Location, facilities, willingness of staff to accommodate guest preferences.

D

Delali

solo_traveller

February 12, 2026

10

Very good!!

Very convenient! The location is walking distance from town, Shops nearby, you can pay with card. Also love that you can pay for your bill from the restaurant when you checkout transaction fees ads up when you travel for a long period. And for some reason they don't have any mosquitoes not even outdoors which I still wonder how lol. I highly recommend this place

D

Delali

solo_traveller

February 12, 2026

10

Great value for money!

Great value for money, service is amazing! They really look after you here. The staff are so nice and friendly. I kept extending my stay because of the comfort. I barely left the hotel as everything you need is at your fingertips. The food in the restaurant is delicious.

J

Joseph

solo_traveller

February 2, 2026

8

Value for money

Hotel well furnished and clealines of the place

N

Nelson

solo_traveller

February 1, 2026

1

Good on website but a total disappointment if you visit

Strategically located Maybe also the breakfast was 50/100

E

Emma

couple

January 10, 2026

10

Amazing place

Nice

C

Clive Emurwon

solo_traveller

December 14, 2025

7

Very good short-term stay option in Mbarara

It is very accessible from the city centre. And the rooms are clean, comfortable and adequate for that price point.

A

Angus

solo_traveller

December 5, 2025

9

Quiet tranquil oasis in Mbarara.

Very quiet compared to other local hotels. Excellent staff. Very clean and well run. Great place to stay.

S

Sjon

solo_traveller

November 14, 2025

9

Great

Great staff, very helpful and caring. Next time they will see me again

T

Thomas

extended_group

October 27, 2025

10

the breakfast was nice

E

Ellie

family_with_children

October 20, 2025

9

Excellent value for money and great breakfast!

Excellent value for money - we paid more for other accommodations elsewhere in Uganda, but the breakfast here was much better! There was a choice of Katogo (which our baby loves) as well as fruits, tea, coffee, and toast with egg or jam. The view from the balcony was also lovely!

M

maliheh

solo_traveller

July 21, 2025

7

It's beautiful place but dishonest owner

The most dishonest owner that I've seen within one and a half months of travelling in Uganda. The hotel is nice, comfortable, and spacious room, very reliable WiFi, and a group of nice and welcoming staff, especially Annet and Chris.

G

Gerald aquino

extended_group

July 15, 2025

1

I didn't stay

Staff, especially the receptionist was not welcoming at all. She literally looked at me and continued eating her dinner when I presented myself to the reception. Then when my tired clients followed me to the reception, she stood up and declared that the hotel had only 3 rooms out of the 6 booked rooms. We had to go away and find another hotel.

A

Aby

couple

July 15, 2025

9

Nice clean and comfortable. Very good value for money!! Staff very nice and efficient. I loved the veranda Location is not on the main street so it is quiet.

S

Sharada V

couple

June 26, 2025

8

Overall the room was very nice and comfortable. The staff and the manager were very polite, friendly and very helpful at

We liked the look of the property with beautiful garden to sit in. Breakfast was nice and the food was good too

C

Clive Emurwon

solo_traveller

June 14, 2025

9

Warm and friendly staff

I liked the friendly staff and good quality food. The room was clean, comfortable and the location of the hotel was easy to find and quite close to the town centre.

E

Esther

couple

May 20, 2025

2

The breakfast was fair.

Facilities

Activities

Tennis court, Golf course (within 3 km), Billiards, Hiking, Nightclub/DJ, Evening entertainment

Food & Drink

Special diet menus (on request), Restaurant, Bar

General

WiFi available in all areas

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden

Parking

Parking, Free parking, Parking on site, Private parking

Services

Airport shuttle (additional charge), Shared lounge/TV area, Private check-in/check-out, Express check-in/check-out, Car hire, Luggage storage, Airport shuttle, Laundry, Dry cleaning, Ironing service, 24-hour front desk, Room service

Apartment with Balcony

The apartment features a seating area, a wardrobe, as well as a shared bathroom boasting slippers. This apartment provides a flat-screen TV. The unit has 4 beds.

Max 4 guests0 2 bedrooms 1 bathroom
Budget Double Room

The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a seating area, a dining area as well as garden views. The unit has 1 bed.

Max 3 guests 30 1 bedroom0
Deluxe Double or Twin Room

This twin/double room features a seating area, a wardrobe and a flat-screen TV. The unit offers 2 beds.

Max 2 guests0 1 bedroom0

Hotel Policies

Check-inFrom 11:00 to 00:00
Check-outFrom 06:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 11:56 PM

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