Mbale Resort Hotel
Plot 50 Bungokho Road
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2 nights, 2 adults
Includes taxes and charges
2 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The staff who took on board our complaints and changed our room”
“The ambience was exceptional, the food was outstanding, and the staff demonstrat…”
“Peace and quiet”
“Very clean bathrooms”
“Friendly staff and clean environment”
“The place is clean and beds comfortable”
“Breakfast was ok nothing much to brag about”
“AND A MAJOR THANKS TO THE MANAGEMENT AND THE STAFF FOR THE BEST BREAKFAST IN THE…”
“It’s a perfect location, out of the way so you can really relax after a long day”
“The location good away from busy town in beautiful gardens”
Overview
Located in Mbale, Mbale Resort Hotel boasts an outdoor swimming pool, fitness centre and garden. This hotel offers free WiFi. The property features two wings: the old wing and the new executive wing. At the hotel, each room comes with a desk. Rooms are complete with a private bathroom, while certain units at Mbale Resort Hotel also provide guests with a seating area. At the accommodation, rooms come with air conditioning and a flat-screen TV. A continental breakfast is served every morning at the property. The wellness area of the property includes a sauna. The area is popular for cycling, and bike hire is available at Mbale Resort Hotel. The accommodation features a 24-hour front desk and a concierge service for guests. Busamaga Primary School is 600 metres from the hotel, while Uganda Wildlife Authority HQ is a 9-minute walk from the property.
Traveller reviews
Rosemary
solo_traveller
May 11, 2026
The grounds of the hotel were good
Amruth AP
couple
March 6, 2026
“It was a short stay checked in at 1:30 am and checked out at 12 noon from 9 to 12 was in a meeting”
Breakfast was ok nothing much to brag about.
Charles
couple
December 8, 2025
“Wonderful”
Peace and quiet. Friendly staff and clean environment.
Mian
couple
October 23, 2025
“Need to make sure the rooms are ready for guests”
The staff who took on board our complaints and changed our room.
Shilpa
family_with_children
August 17, 2025
“I appreciated the ambiance and hospitality, and the food was enjoyable, though I found the messaging experience lacking.”
The ambience was exceptional, the food was outstanding, and the staff demonstrated remarkable friendliness.
Asif
extended_group
August 4, 2025
“Good stay but wifi very poor”
The staff are excellent very pleasant- Betty in restaurant and Moreen. The place is clean and beds comfortable
Peter
family_with_children
May 21, 2025
“WONDERFULL”
Very clean bathrooms. Good working airco's in the rooms. Friendly staff. AND A MAJOR THANKS TO THE MANAGEMENT AND THE STAFF FOR THE BEST BREAKFAST IN THE AREA!
Andrew
solo_traveller
May 7, 2025
Good food
Noel
extended_group
March 18, 2025
“I do a lot of travel and this is one of my favourite hotels. The staff actually feel like friends.”
This was the third time I stayed at the Hotel and one of the unique features is the kindness of the staff at the reception desk and the great ambience throughout the hotel. I love the soft instrumental music played throughout. I had to stay an extra night due to a flight cancellation and they accommodated me and my Team with such professionalism. The hotel was perfect for me and my colleagues.
Kensuke
solo_traveller
March 7, 2025
“Good rest”
Facility is little bit old, but clean. It was very hot day, but A/C is working very well. The reception staff was very good hospitality. The dinner(Pork ribs) was nice.
Christopher
couple
February 26, 2025
“We like Mbale Resort and have often stayed.”
Everything was fine. We are glad that the very early morning Calls to Prayers seem to have been silenced. In the past we have been subjected to multiple broadcasts, and long early morning loudspeaker rantings, apart from the Call, while at Mbale Resort. These were actually enough to stop us visiting; we think they could be directed straight to the homes of those who want to hear them. We have nothing against Islam, but a lot against being woken up at 5 am with this unwanted intrusion of noise.
Shak
extended_group
February 22, 2025
“Beautiful place and lovely staff.”
It’s a perfect location, out of the way so you can really relax after a long day. Staff are amazing, they can’t do enough, exceptional customer service.
Sajid Zafar
solo_traveller
February 16, 2025
“It was really a pleasure to stay in this hotel.”
It was nice, clean, elegant and very immaculate
Reda
solo_traveller
February 16, 2025
Clean room
Elizabeth
extended_group
February 15, 2025
Wonderful staff - always helpful
Douglas
extended_group
February 15, 2025
“Great stay at Mbale resort hotel”
I stay regularly. Lovely oasis in my missionary trips. High quality hotel in Uganda. Good rooms air-conditioning great breakfast al fresco. Sunbirds in the plants add to the pleasure. The location good away from busy town in beautiful gardens. Good beds and bathroom and tea coffee and kettle available in bedroom. Staff very friendly and helpful Splendid
Julie
extended_group
February 6, 2025
The hotel really had everything you could want & the facilities were beautiful. The restaurant & the breakfast buffet were amazing!
Vipul
family_with_children
December 28, 2024
No hot water staff not friendly
Nicolaas
family_with_children
October 22, 2024
“Very good hotel”
Very good for Uganda!
Douglas
couple
September 20, 2024
Stay here when I can. Lovely hotel with great facilities. Very good ambience. Staff are excellent. Very secure. Delightful breakfast al fresco. Very spacious. Balcony viewing the mountain. They have a new lift
Facilities
Activities
Sauna, Fitness centre, Spa and wellness centre, Massage, Children's playground, Bicycle rental (additional charge), Hiking, Cycling, Entertainment staff, Evening entertainment, Open-air bath, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Light therapy, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Massage chair, Fitness, Fitness classes, Personal trainer, Fitness/spa locker rooms, Tour or class about local culture, Live music/performance, Live sport events (broadcast), Aerobics
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Fruits, Coffee house on site, Kid meals, Special diet menus (on request), Snack bar, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Safety deposit box, Heating, Minimarket on site, Air conditioning, Designated smoking area
Internet
Free WiFi, WiFi, Internet services
Outdoors
BBQ facilities, Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture, Picnic area
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Kids' pool, Swimming pool, Pool with view, Plunge pool, Pool/beach towels, Pool bar, Shallow end, Swimming pool toys, Sun loungers or beach chairs
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Daily housekeeping, Concierge service, Fax/photocopying, Luggage storage, Trouser press, Shared lounge/TV area, Private check-in/check-out, Express check-in/check-out, Currency exchange, Tour desk, Packed lunches, Car hire, 24-hour front desk, Room service, Meeting/banquet facilities, Ironing service, Barber/beauty shop, Business centre, Laundry, Dry cleaning
Double Room - Disability Access
The spacious double room features air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath.
Superior Double Room
The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Triple Room
The spacious triple room features air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 3 beds.
Superior Twin Room
This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.
Executive Suite
The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, TV with cable channels, garden views, as well as wine/champagne for guests. The unit offers 1 bed.
Presidential Suite
The spacious suite features 2 bedrooms and 3 bathrooms with a bath and free toiletries. The kitchen is equipped with a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as garden views. The unit offers 3 beds.
Hotel Policies
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