“Good choice”

1. Very close to JR station, less than 5 minutes on foot but you need to wait for a traffic light to cross a road that may take you a few minutes. 2. Staff was nice and helpful. 3. There're 2 coin-washing machines. One poured detergent automatically while the other doesn't. The former one costs you more. If you use the latter but don't have detergent, you can buy it from the reception at a low price.

“Good location”

The breakfast is quite good. Location is also good.

Location was great - just 3 mins walk from the Matsumoto Stn, and within walking distance to attractions like the Castle. Great stopover while doing the Nakasendo Walk.

Super friendly staff, small but clean room.

“comfortable - but needs restoration of rooms, corridors, lobby”

hotel a bit shabby -- has seen better days! No Lobby to speak of.

Great location, double bed room was well worth the extra cost, not just for the larger bed, but especially for the amazing view on the top floor. Maybe not the most fancy hotel, but clean and very friendly staff, would certainly recommend it for a few nights.

Clean, large rooms, excellent friendly helpful staff.

“Loved it! Arigato!”

Very welcoming and smiling staff! Excellent location! We loved Matsumoto in comparison Nagano city!

“good, but the car parking is not in hotel. 1100 yen extra for parking”

location

“Everything OK but not as good as in the photos”

Very friendly reception stuff. Very central location. Very clean.

“Good location close to train station”

A very close walk to the train station. I quite like this town, it's very quaint, and not so busy. Everything is a good walking distance Room was standard Japan size and the bathroom too. Everything was comfortable but only stayed one night. The staff were very helpful and they had accepted my luggage transfer 2 nights before my arrival.

The property was in a great location and the staff were very helpful.

Very clean, staff are very nice and helpful.

Good location 4 min walk from train station

Superb Location and the cutest city!!!

“Great location, very convenient to walk around and find whatever you need close by. Thank you to the staff that helped u”

Central, close to Matsumoto station, restaurants and shops. The staff are very helpful and friendly, we forgot some items after checking out but we were able to retrieve them with the help of the staff.

“Delightful little hotel in a great location. Plenty of room and very comfy beds! Staff were very friendly, the perfect s”

Spacious room, excellent location

“Warm, clean and quit. Helpful staff and friendly welcome”

Excellent location. The staff are very gracious and kind. The room was clean and comfortable, and no noise from either outside or the neighbours. This hotel has been my favourite stay in Japan so far. Matsumoto is a beautiful place to visit. The biggest bonus was the free bike hire, which was an excellent way to explore the city.

“Excellent”

Easy access.

“Very well located little city hotel with a parking next to it - basic but reception staff were v helpful !”

Excellent location for us - next to the train station - near the Toyota rental car and near all to walk . Reception was v kind and helpful . Parking next to the hotel ! Beds were comfortable