Awanoyu
Azumi 4181
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Why people book this hotel
“Very quiet, meal and onsen are amazing”
“The kotatsu in the rooms was a very nice experience as well”
“Most of the staff were very nice”
“Staff were friendly”
“The room itself was spacious and clean”
“We’ve had a few less than ideal experiences for traditional Japanese hot spring …”
“Good ryokan meal and breakfast”
“The breakfast was also very extensive”
“Nice outdoor mixed onsen pool”
“The outdoor pool was incredible, our room was very large for the three of us and…”
“Amazing location and staff”
Overview
Boasting unique milk-coloured bubbly hot spring baths, Awanoyu provides traditional Japanese-style rooms and heartfelt hospitality. Guests can unwind in the open-air baths, try on yukata robes and savour delicately prepared Japanese meals at the ryokan. Free WiFi is offered at the lounge area and in all guest rooms. Fitted with tatami (woven-straw) flooring and traditional futon bedding, each room comes with a low desk and seating cushions. There are also chairs beside the windows looking out to the lush trees. Other in-room facilities include a TV, a fridge and a telephone. The Awanoyu Ryokan offers karaoke facilities, drinks vending machines and safety deposit boxes. Luggage storage services are also available. The ryokan is a 1-hour drive from Matsumoto Interchange on Nagano Expressway. Matsumoto City and Matsumoto Castle are a 75-minute drive away. Featuring many local ingredients, the Japanese multi-course dinner and breakfast are served in the private room.
Traveller reviews
Benno
couple
May 13, 2026
“Relaxing & delicious stay in Ryokan with very friendly staff.”
- perfect milky onsen
Francis
couple
April 29, 2026
“Very run down and very overpriced, probably at its best in the 1970s.”
The food was quite good and the outdoor onsen is good
Pijus
solo_traveller
April 22, 2026
Most of the staff were very nice. The room itself was spacious and clean.
Harjeet
couple
April 7, 2026
“Pleasant but not that memorable”
Nice outdoor mixed onsen pool. Staff were friendly. Food was good.
Frederic
couple
February 28, 2026
Very quiet, meal and onsen are amazing
Humberto
extended_group
February 26, 2026
“Amazing location off the beaten path”
Amazing location and staff. This is a cold onsen so don’t expect boiling hot water, it is just pleasant enough so that you are not cold. Not too big or crowded, which was a big plus. Food was amazing and staff was very welcoming. Definitely coming back in different seasons. The kotatsu in the rooms was a very nice experience as well.
raquel
extended_group
December 6, 2025
The outside onsen is very nice. For those that don’t like very hot water, this is a good opportunity to experience a ryokan with great kaiseki meals, and a mild temperature rotemburo. Also, if you go with a partner, you can enjoy the big onsen with your partner, since it is mixed gender ( bathing “towel-suit” provided in the dressing room). The staff was very proactive about communicating regarding road conditions, which was very helpful.
Tatiyana
family_with_children
November 22, 2025
Everything! Big room, traditional experience, very friendly staff
Susan
couple
November 20, 2025
“After a month in Japan this was our biggest disappointment.”
Nothing much. The staff did their best to be helpful. Food was a Japanese feast but sadly much of it did not appeal to us.
mark
couple
November 17, 2025
“Remote, really authentic highly enjoyable stay in a slightly tired but delightful Ryokan.”
Remoteness in the mountains was delightful as was the Onson, which really was special, if a little tired as was the whole place. However the bedrooms were spacious and airy. That is not to say we didn’t enjoy staying; I think it was spectacularly unusual.
Erika
extended_group
November 11, 2025
“A true traditional ryokan experience.”
Beautiful onsen, friendly staff, beautiful scenery, delicious food. A real traditional ryokan/onsen experience
Hsia Ning
extended_group
October 15, 2025
Everything except the onsen changing room should include toiletries
Andrew
couple
September 21, 2025
“The highlight of our trip to Japan. An unbelievable experience. Thank you so much!”
Service for the staff, the amazing onsen, beautiful dinner
Tsz Ho
couple
July 10, 2025
“A great experience, if you are visiting Kamikochi, I highly recommend adding it to your itinerary”
We’ve had a few less than ideal experiences for traditional Japanese hot spring inns in the past, but this time was completely satisfying It’s wonderful, far from the hustle and bustle, the room is very clean, with extremely professional and friendly staff The food is delicious The hot spring is unique, a very special experience
Michael
couple
June 7, 2025
“Good accommodation with access to the famous Awanoyu baths”
Good accommodation, slowly getting old. Great added value through the famous onsen. Perfectly clean and comfortable japanese style room. Good ryokan meal and breakfast.
Maria
couple
May 25, 2025
“Excellent stay!”
Everything! Awanoyu’s team welcomed us warmly, the Japanese style room was clean and very nicely arranged, the dinner was absolutely delicious and the onsen was just perfect.
Eng Lin
couple
May 24, 2025
“Relaxing stay in a serene ryokan”
The outdoor onsen was good but the water was lukewarm. I would have preferred hotter temperatures. The food was very good
Sophie
extended_group
May 9, 2025
“We absolutely loved our stay at Awanoyu. It was an incredible experience—from the amazing milky waters of the onsen to t”
Joost
extended_group
March 26, 2025
“Beautiful location, with beautiful outside onsen. But a tiny bit too cold.”
The place is located in a super nice forest, where we saw the snow stacked on the side of the road (half a meter high, at the end of march). This gave off very nice vibes. The personnel treat you very well, even picking up after your shoes (which we found particularly awkward, as we were not used to this). The included dinner was about 9 authentic Japanese courses. The breakfast was also very extensive. We definitely couldn't finish it all. The room was very large and looked very good.
Angela
extended_group
March 17, 2025
“Unforgettable outdoor onsen in the snow”
The outdoor pool was incredible, our room was very large for the three of us and had all the right and authentic amenities. We had a lot of snowfall so we experienced the outdoor pool with snow falling. The dinner and breakfast were very traditional. We were helped by Otsuka who was amazing checking us in and explaining the procedure to access the onsen and then how to eat our traditional dinner and breakfast, we thought he provided a very high standard of service, arigato Otsuka and Awanoyu
Facilities
Activities
Table tennis, Karaoke, Hot spring bath, Open-air bath, Public Bath
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines
Food & Drink
Breakfast options, Kid meals, Wine/champagne
Food & drink safety
Physical distancing in dining areas
General
Heating, Non-smoking rooms, Family rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Parking
Parking on site, Private parking, Free parking, Parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
Key access, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property
Services
Strollers, Lockers, Shared lounge/TV area, Daily housekeeping, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Vending machine (drinks), Vending machine (snacks)
Japanese-Style Deluxe Room
The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room has tatami floors, a seating area with a flat-screen TV, air conditioning, a wardrobe as well as mountain views. The unit has 5 futon beds.
Japanese-Style Superior Room
The family room offers air conditioning, tatami floors, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 5 futon beds.
Twin Room
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds.
Japanese-Style Room with Balcony - Non-Smoking
The quadruple room offers air conditioning, tatami, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 4 futons.
Japanese-Style Standard Room
Fitted with tatami (woven-straw) flooring and traditional futon bedding, each room comes with a low desk and seating cushions. There are also chairs beside the windows looking out to the lush trees. Other in-room facilities include a TV, a fridge and a telephone.
Hotel Policies
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