Matsue Urban Hotel
Asahi 590-3
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Why people book this hotel
“Location, facilities, staff”
“Short walk from the station”
“The staff was friendly and helpful”
“Staff very friendly n helpful”
“Large twin room, good breakfast”
“The hotel is ideal for singles and young people traveling alone, with capsule ro…”
“They offer a wide variety of breakfast options, and the staff are always friendl…”
“Friendly personnel and delicious breakfast”
“The room and toilet are of adequate size, and clean”
“The room is very clean, and the service staff are excellent”
“Good location, near the station and parking lot”
Overview
Matsue Urban Hotel is a 3-minute walk from JR Matsue Station and a 10-minute drive from Matsue Castle. It offers modern accommodation with a restaurant, massage services and rooms with free wired internet. Guest rooms offer both air-conditioning and heating facilities. Each room is equipped with a fridge, a flat-screen TV and a pot with tea bags. The en suite bathroom comes with toiletries and a bathtub. The hotel has a coin-operated laundrette. Humidifier and air freshener can be borrowed from the front desk. Bicycle rental is available for guests who wish to explore the area. The on-site restaurant serves Western buffet dishes for breakfast. Hotel Urban Matsue is a 15-minute drive from Shimane Art Museum and a 25-minute drive from Aikanagisa Park. Izumo Airport is a 40-minute drive away.
Traveller reviews
Anna
solo_traveller
April 27, 2026
Location, facilities, staff
David
family_with_children
April 27, 2026
“good stay”
Large twin room, good breakfast. Short walk from the station
Takashi
extended_group
January 20, 2026
“Fair enough”
Good location, near the station and parking lot.
Marcos Kazuo
couple
January 14, 2026
“Great!”
It's close to the station, so it's very easy to get to and to leave. The staff was friendly and helpful. Toiletries are offered, as well as a free drink per night. The room and toilet are of adequate size, and clean. The hotel offered towel and toiletries replacements daily. There is a manga library space beneath the hotel. Umbrellas are provided, so long as you return them. Close to Aeon mall. Overall a positive experience.
Lam
couple
November 16, 2025
“Enjoy the my stay and convienient to go around places.”
Hotel near train. Staff very friendly n helpful.
Shu-Fan
couple
November 4, 2025
“A pleasant stay”
We really enjoyed our stay at Matsue Urban Hotel, which truly cares about guests’ comfort and satisfaction. They offer a wide variety of breakfast options, and the staff are always friendly and smiling.
Yenn Shen
family_with_children
October 22, 2025
“Historical City by the Water”
The hotel offers an amenity bar and a wide range of household items available for loan from the front desk. The room is very clean, and the service staff are excellent. Guests receive complimentary drinks for each night of their stay, and a water refill station is available.
Riikka
family_with_children
July 7, 2025
“Ok for two nights”
Near to the station and free drinks every day plus good laundry machines
Gerik Sean
couple
July 3, 2025
“LIFE SAVER”
It was a thoughtful place to stay. We needed somewhere to leave our baggage since our luggage is a bit bulkier than those for coin locker counters available at the JR station nearby and they willingly stored ours even after our checkout time at 10am. We asked the front desk at 8am and they stored it for us til we got back from Yuushien at 4:30pm that same day thinking we'd pay for a minimal amount but it was totally free of charge. What a life saver! They have free amenities up for grabs as soon as you enter the hotel -- combs, towels, facial masks, crackers, drinks and many more. You can also borrow items like bicycles, iron, charger etc from the front desk. We refilled our water bottles so many times as well.
Sergio
family_with_children
June 30, 2025
The hotel is ideal for singles and young people traveling alone, with capsule rooms.
Nicola
family_with_children
May 25, 2025
“Small comfortable room for a family!”
Kind staff Laundry facilities were great!
Alexander
couple
May 18, 2025
Inexpensive and practical — everything you need is there.
Sten
solo_traveller
November 30, 2024
“Great stay!”
Friendly personnel and delicious breakfast.
Michael Z NYC
couple
November 25, 2024
Location near the Matsue train station
Frank
couple
November 13, 2024
“Great location”
Close to station, good breakfast which is replenished quickly..great you can choose goodies @ front reception. Good coffee, friendly staff. Nice not to have self check in.p
Joanne
couple
October 26, 2024
“Business mens Cube Hotel”
Close to train staìn.
WH Johnny GOH
family_with_children
August 18, 2024
“At 3/5 ,mainly due to its convenient location.”
No comment.
ML
solo_traveller
January 24, 2024
“Good location. The staffs try their best for customer service.”
Good location. Nice reception.
Chitphon
extended_group
December 12, 2023
The bathroom is very narrow
Parimal
solo_traveller
November 14, 2023
Everything was good. Facilities/amenities provided were up to the mark. Also bicycles were provided by the hotel was cherry on the cake.
Facilities
Activities
Massage
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid-friendly buffet, Breakfast options, Restaurant
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Lift, Bicycle parking, Non-smoking rooms, Heating, Air conditioning, Designated smoking area, Adult only
Internet
Internet services, WiFi, Free WiFi
Parking
Parking, Accessible parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Check-in kiosk in the lobby
Services
Daily housekeeping, Vending machine (drinks), Fax/photocopying, Luggage storage, Laundry, Dry cleaning, 24-hour front desk
Double Room - Non-Smoking - Building 2
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a sofa, yukata, as well as a flat-screen TV. The unit offers 1 bed.
Double Room with Small Double Bed - Non-Smoking - Building 1
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV, an electric kettle, yukata and heating. The unit has 1 bed.
Double Room with Small Double Bed - Non-Smoking - Building 2
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV, an electric kettle, yukata and heating. The unit offers 1 bed.
Twin Room - Non-Smoking - Building 1
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, an electric kettle, yukata, heating and a flat-screen TV. The unit offers 2 beds.
Twin Room - Non-Smoking - Building 2
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, an electric kettle, a sofa and yukata. The unit has 2 beds.
Hotel Policies
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