“Great onsen hotel”

Spacious clean room and comfortable beds, nice and friendly staff with fluent English, good half board meals, free drinks in hotel lounge, great onsen on-site, will come back again.

“Hotel Gyokusen Hotel”

The Onsen at the hotel was authentic and a great way to relax after a busy day. The breakfast was also really good.

Excellent hotel with spa and beautiful garden, very nice multicourse dinner.

“Value added luxurious stay in a famous hotspring village.”

Wonderful access to the Tamatsukuri Onsen water. My skin felt so moisturised. What’s more the open air hotspring pools were so relaxing and peaceful, a boost to body and spirit. An additional plus point is that the hot springs stay open from 15:00 to 24:00 and re-open next morning from 05:00 to 09.30 to a different facing of the hotel, giving guests a change of scenery ( perspective). Loved the buffet breakfast. There is an amazing spread of local food including chicken, beef etc and sweets. Highly recommend this hotel.

very clean enjoyable staff nice

Beds not that comfortable, room was good, great location, lovely garden and staff are very pleasant.

“The room kept making strange noises all night long. I couldn't fall asleep.”

We are planning to spend our vacation at the Yuzao Hot Spring Resort, hoping to have a good rest. This hotel is the most expensive one in the entire itinerary of our trip to Japan. Therefore, we have high expectations. To be fair, the scenery, cuisine and performances here are all very distinctive. The staff are also very friendly and have left a deep impression on me. However, the most important thing - sleep - cannot be guaranteed. This really makes me feel dissatisfied.

“Comfortable stop”

Location was a good mid-way stop for me - and it made a change to have a bed rather than a futon! Onsen was great with an outdoor section as well. Dinner was thoroughly enjoyable.

“Dissapointing”

Staff were pleasant and helpful. Manager introduced himself.

Great money for value and hot spring facility. The public hot spring is large and has both indoor and outdoor bath. The price is very reasonable compare to its facility. The hotel provides shuttle bus service from and to JR station. One may also choose to walk from / to JR station as there is a walk path along the river.

“Excellent except breakfast.”

Nearly all was excellent, but breakfast is too bad. The variety and taste are bad. No hot water be provided. Our group, three couple have the same views.

Food was good and staffs made efforts for the visitors.

“Great place to go if you want to treat yourself!”

This was a luxurious treat and we all enjoyed it from the welcome by the general manager, the hot spring bath, the food, the room. One of our group had a massage which was very good and reasonably priced. Breakfast was an amazing buffet of Japanese and Western dishes. The hotel provided transport by shuttle bus to and from the hotel. Communications via booking.com worked well.

Nice and very helpful staff. It's a 15 min walk from the station to the hotel, but they a have shuttle bus, you just need to contact them beforehand. Onsen is good, you can go as early as 5 am and up to midnight.

Very nice Onsen and garden view. Very nice and helpful staff.

“poor value for money compared to other onsen.”

onsen is nice.

That is a nice hotel. All staff is very nice. And this hotel has very brilliance garden and performance. This hotel has very classical Japan room. I think I will choose that hotel again.

“Excellent Japanese course dinners, comfortable hot springs. Great value for money.”

The hotel is located away from the traffic and is very comfortable. What satisfied me extremely was the Japanese dinner. I stayed for three nights at the standard food level with no extra items. I requested, though, in advance to change the dinner items every night. Three Japanese course dinners were then served. I was served in a private dining room and attended by cheerful and very kind staffs. The items, variation, and the quantities were all much better than I expected. Not only the varieties of taste but also the arrangements (colors, temperature, shape of plates, and timings) are excellently done. I strongly recommend to stay at least three nights to enjoy fully what the traditional Japanese style of food can show. Another point to recommend is the services by the staffs. As the guests next to my room had a small kid running around, I asked the front to change my room (I had two more nights). The front immediately prepared a room on the other side for me so that I can sleep quietly.