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PORTO MATROUH resort

Apartment

طريق الإسكندرية - مرسى مطروح

hotel
hotel

Overview

Facing the seafront, PORTO MATROUH resort is an apartment providing a 5-star accommodation in Marsa Matruh. It features a private beach area, water sports facilities and private parking. The property was built in 2010 and has air-conditioned accommodation with a balcony. Guests can make use of the children's playground or the picnic area, or enjoy views of the mountain and lake. The apartment provides guests with a terrace, sea views, a seating area, satellite flat-screen TV, a fully equipped kitchen with an oven and a microwave, and a private bathroom with walk-in shower. A fridge, a stovetop and kitchenware are also provided, as well as a coffee machine and a kettle. The units include bed linen. Guests can eat in the on-site family-friendly restaurant, which is open for dinner, lunch, brunch and high tea. The area is popular for cycling and hiking, in addition, bike hire and car hire are available at this apartment. Guests can swim in the infinity pool, go walking tours, or relax in the garden and use the barbecue facilities. Star Matrouh Beach is 2.6 km from the apartment. The nearest airport is Mersa Matruh International, 10 km from PORTO MATROUH resort, and the property offers a paid airport shuttle service.

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Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Lower bathroom sink, Auditory guidance

Activities

Kids' club, Entertainment staff, Nightclub/DJ, Water sport facilities on site, Beachfront, Evening entertainment, Water park, Fishing, Games room, Children's playground, Billiards, Table tennis, Hiking, Cycling, Horse riding, Indoor pool, Private beach area, Indoor pool (seasonal), Temporary art galleries, Stand-up comedy, Walking tours, Bike tours, Themed dinner nights, Happy hour, Live music/performance, Beach

Cleanliness & disinfecting

Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Entertainment and family services

Kids' outdoor play equipment, Baby safety gates

Food & Drink

Special diet menus (on request), Coffee house on site, Restaurant

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered

General

Bicycle parking, Facilities for disabled guests, Family rooms, Non-smoking rooms, Soundproof rooms, Air conditioning, Chapel/shrine, Minimarket on site

Outdoors

BBQ facilities, Outdoor pool, Sun terrace, Outdoor pool (seasonal), Garden, Terrace, Outdoor furniture, Picnic area

Parking

Free parking, Parking, Accessible parking, Parking garage, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Physical distancing rules followed

Pool and wellness

Kids' pool, Fence around pool, Swimming Pool, Water slide, Swimming pool toys, Sun loungers or beach chairs, Sun umbrellas, Infinity pool, Pool with view, Heated pool, Plunge pool, Shallow end

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, Strollers, Vending machine (drinks), Vending machine (snacks), Airport shuttle (additional charge), Shared lounge/TV area, Private check-in/check-out, Shuttle service (additional charge), Express check-in/check-out, Valet parking, Currency exchange, Room service, 24-hour front desk, Airport shuttle, Concierge service, ATM/cash machine on site, Car hire, Luggage storage, Tour desk

Transport

Public transport tickets, Airport pick up, Airport drop off

Hotel Policies

Check-inFrom 13:00 to 20:00
Check-outFrom 10:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printWill require a damage deposit of USD 50 upon arrival.The amount will be charged as a cash payment.The amount will be refunded upon departure.The deposit will be refunded in full cash.This is subject to the verification of the place of residence.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 10, 2024, 9:14 AM

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