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Jewel Matrouh Hotel

Resort

El Boset Street, Corniche Road

hotel
hotel

Why people book this hotel

Friendly staff
13 mentions

The place was very luxurious, the staff were very friendly and descent, and the …

The staff were generally nice and polite

Great location
9 mentions

Good location, you can find everything on walking distance

This is the 4th stay at this hotel due to its good location

Comfortable rooms
4 mentions

The rooms were nice

The hotel itself had everything you need- it was clean, comfortable beds, shampo…

Clean rooms
3 mentions

Location, cleanliness, most of the staff was great

Room was spacious and clean

Breakfast available
1 mentions

The staff at breakfast were so lovely too, very helpful and caring

Overview

Located in Marsa Matruh, 200 metres from Talaat Harb Beach, Jewel Matrouh Hotel provides accommodation with a seasonal outdoor swimming pool, free private parking, a garden and a restaurant. Featuring a sun terrace and a private beach area, this property is set near attractions such as Ledo Beach and Al Awam Beach. The accommodation offers room service and free WiFi. The resort offers a children's playground. Languages spoken at the 24-hour front desk include Arabic and English. The nearest airport is Mersa Matruh International Airport, 3 km from Jewel Matrouh Hotel.

Traveller reviews

A

Atef

family_with_children

September 18, 2025

3

Not again

The rooms were nice. Good location, you can find everything on walking distance. Beach is good, not too crowded.

M

Maged

family_with_children

August 9, 2025

4

This is the 4th stay at this hotel due to its good location. Probably the last time..

A

Amr

family_with_children

July 31, 2024

4

Cost saving by hotel management affects the service quality.

Location and Food

N

Nuha

family_with_children

July 22, 2024

8

It was good

Location, cleanliness, most of the staff was great

D

Dr Abanoub Kaml

couple

June 4, 2024

10

The place was very luxurious, the staff were very friendly and descent, and the food was awesome regarding the quantity and the taste. Money well spent.

N

Noudy

family_with_children

September 27, 2023

5

Ok

The staff were generally nice and polite.

M

Mohamed Ghanem Khalil

family_with_children

September 5, 2023

5

Stay less than expected

H

Hossam

family_with_children

August 31, 2023

5

Staff were friendly and helpful. Room was spacious and clean. Beach was very good.

D

Dahlia

family_with_children

August 28, 2023

10

Very friendly staff .good experience , good location

Friendly staff

M

Mohammad Teladia

family_with_children

August 27, 2023

10

During our 10 day stay in Egypt, we stayed in 4 different hotels. I must say that Jewel matrouh was the best one by far. Firstly, the receptionists were so accommodating and lovely, especially Nada. The laundry lady was so kind and always smiling- somehow whilst she was washing our clothes, there had been a tiny hole in one of our clothes which she was very apologetic for and was honest and admitted her mistake. We didn't mind at all as she was so sweet and humble. The staff at breakfast were so lovely too, very helpful and caring. They knew we were a large group and liked to eat together and they would ensure they made a space for us every morning. The hotel itself had everything you need- it was clean, comfortable beds, shampoo/shower gel/waters/kettle/tea/coffee etc in each room Cleaning ladies would come everyday and do an awesome job. We thoroughly enjoyed our stay at Jewel Matrouh- as foreigners they welcomed us kindly and tried their best to communicate with us Many reviews complain about the noise and although I agree that this is true, I have to say that the noise didn't disturb us at all. We had mixed ages in our group, old people, youngsters and little children and everyone got their beauty sleep! I also really liked their arrangements for towels-using a towel card and thought the wristband was a great idea especially if anyone was to get lost as it gets very busy at night, it would be easy to find your way back home by showing anyone the wristband! A solid 10/10 and I would love to return

M

Maged

couple

August 16, 2023

6

Having a private beach is a nice feature as other beaches are very crowded in the summer. The hotel facilities are well maintained.

M

Mohamed

extended_group

August 15, 2023

1

Avoid this place at any cost

- Dinner was Of great quality, all the food tastes like home made - House keeping in the rooms was Of a very good standard. - Reception are mostly friendly trying to sort issues beyond their control due to poor management and outdated systems and process - Management accommodated the issue of losing room key and a towel ( Maybe to make up for a very bad experience the group had)

H

Hossam

family_with_children

September 29, 2022

8

Good Staff

Good hotel for families

M

Manikala

couple

August 13, 2022

8

good

location & service

H

Hossam

family_with_children

August 6, 2022

8

Good location friendly staff

P

Pansae

family_with_children

July 17, 2022

3

Very bad vacation

The staff were friendly, that's the only thing I can say for that place

S

Sadek

extended_group

March 9, 2022

6

friendly staff

S

Sherif-Selim

family_with_children

October 7, 2021

5

Staff

A

Ahmed alaa 87

family_with_children

September 12, 2021

10

everything is perfect

Perfect

K

khserag1

family_with_children

September 8, 2021

6

Good place to visit

Location very close to everything Staff was Friendly

Facilities

Activities

Games room, Children's playground, Billiards, Private beach area, Kids' club, Walking tours, Bike tours, Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies

Food & Drink

Breakfast options, Breakfast in the room, Restaurant

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered

General

Air conditioning, Non-smoking rooms, Family rooms, Lift, Safety deposit box

Internet

WiFi, Internet services, Free WiFi

Outdoors

Sun terrace, Outdoor pool (seasonal), Outdoor pool, Garden

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Pool and wellness

Pool with view, Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Security alarm, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests

Self check-in

Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property

Services

Lockers, Daily housekeeping, Room service, 24-hour front desk, Fax/photocopying, Valet parking, Express check-in/check-out

Family Room

The private pool is the special feature of this family room. The spacious family room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The family room provides a tea and coffee maker, a wardrobe, a safe deposit box, a dressing room and a flat-screen TV with satellite channels. The unit has 5 beds.

Max 6 guests 70 1 bedroom 1 bathroom
Family Room (Egyptians Only)

The unit offers 3 beds.

Max 5 guests0 1 bedroom0
Budget Double or Twin Room (Egyptians Only)

The unit offers 2 beds.

Max 3 guests0 1 bedroom0
Double or Twin Room

The private pool is a top feature of this twin/double room. The spacious twin/double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The twin/double room features a tea and coffee maker, a wardrobe, a safe deposit box, a dressing room, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Max 3 guests 35 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 19:00
Check-outFrom 07:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 10, 2024, 9:14 AM

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