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Protels Crystal Beach Resort

Hotel

20 Km North Marsa Alam

15 nights, 2 adults

USD$2,421.5

USD$2,058

Includes taxes and charges

15 nights, 2 adults

USD$2,421.5

USD$2,058

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
13 mentions

I liked the architectural style of the hotel, the friendly staff, and the adequa…

Staff

Comfortable rooms
6 mentions

It has a busy and a quiet pool

room was clean sure I will come in October with my family

Great location
5 mentions

The location of our room was so wonderful, thank you for all the staf

Perfect beach with very friendly staff

Pool
5 mentions

The beach and pool were beautiful and well maintained

Good pool

Clean rooms
4 mentions

Staff kindness, the persone who cleaned the room mafe everyday some beautifull c…

The rooms were clean and comfortable, the staff were friendly and helpful, and t…

Good value
1 mentions

Good quality/price

Overview

Facing the beachfront, Protels Crystal Beach Resort offers 4-star accommodation in Marsa Alam City and has a fitness centre, garden and terrace. Boasting a kids' club, this property also provides guests with a water park. There is a restaurant serving Italian cuisine, and free private parking is available. At the hotel, rooms are equipped with a balcony. The rooms include air conditioning and a flat-screen TV, and some rooms at Protels Crystal Beach Resort have a sea view. The accommodation offers a buffet or continental breakfast. Protels Crystal Beach Resort offers an indoor pool. Guests at the hotel will be able to enjoy activities in and around Marsa Alam City, like snorkelling. Speaking Arabic, German, English and Russian at the 24-hour front desk, staff are always on hand to help. The nearest airport is Marsa Alam International Airport, 42 km from Protels Crystal Beach Resort.

Traveller reviews

M

Monetti

extended_group

April 18, 2026

9

Staff kindness, the persone who cleaned the room mafe everyday some beautifull compositions with the towels which made our daughters happy. Good quality/price

K

Kosei

solo_traveller

April 1, 2026

10

Kilani takes care of you very well

V

VanAcoleyen

couple

March 31, 2026

10

Perfect honeymoon

The location of our room was so wonderful, thank you for all the staf !! We love to be back !!

V

VanAcoleyen

couple

March 27, 2026

10

Paradise Holliday

Thank you Supervisor Gaber Reyad from Reception and Kelani , Lifeguard Musa, chief of the restaurant, thank you everyone who work at Protels. 5**** We had the most beautiful stay !

M

Marwa

couple

March 26, 2026

1

Disappointed

Nothing

E

Eslam

couple

March 24, 2026

10

Almost everything Realy good resort

F

Fons

solo_traveller

February 13, 2026

10

I had a very good stay at this resort. Perfect beach with very friendly staff.

L

Loziuk

solo_traveller

February 2, 2026

10

Optimal balance of price and quality

I liked the architectural style of the hotel, the friendly staff, and the adequate response to requests. I would like to express special gratitude to Mohamed Saber and Sultan Limousin, who helped me with the repair of my personal phone. Thank you so much Mohamed!

R

Rossella

solo_traveller

December 28, 2025

9

Staff

N

nader

couple

December 27, 2025

10

The rooms were clean and comfortable, the staff were friendly and helpful, and the food was tasty with good variety. The beach and pool were beautiful and well maintained. Overall, a relaxing and enjoyable experience — highly

B

Birgit

solo_traveller

November 30, 2025

8

I was satisfied with my stay. Cost/performance ratio fulfilled my expectations.

I was happy with the location. It has a busy and a quiet pool. The beach was always quiet and very well maintained. There are a lot of service persons who help you in case of need. Beach towels are provided and can be changed whenever you like. The sea at the beach is shallow, excellent for small children. If you like to relax this hotel is an excellent place. If you like entertainment, then you can go the the activity pool. If you like to snorkel you can reach the deep sea via a jetty bridge (350m). There is a life guard and even life wests are provided in case of need. However the terrain is not an excellent snorkeling area, there is not much to see, there are nicer ones in the red sea. Of course you can book snrkling tours to go there. I was quite happy with the place. About food: There are a lot of options, but you should not expect hot food. It is never warm. For me this is not important, but some people do not like this.

A

Axel

family_with_children

November 11, 2025

5

Good pool

R

Robert

solo_traveller

November 7, 2025

7

Alright middle of the pack stay along the coast

The staff was great, especially in reception but also in restaurant

G

Graziella

family_with_children

October 26, 2025

8

To redo

Very friendly and helpful for the staff The breakfast is plentiful Proximity to the beach and the pantoon

Ö

Özkan

couple

October 22, 2025

1

Terrible Experience from Start to Finish. Don’t Waste Your Time or Money

I dont understand hiw oeople

N

Nicholas

family_with_children

September 20, 2025

10

All the staff were GREAT - so friendly and helpful. But I want to make a SPECIAL mention for the reception team who were a real PLEASURE to interact with and who made everything PERFECT for me and my son. THANK YOU to Gaber, Ereny, Mohamed, Mahmood, Anton and Ali you made me SMILE every day. We came for the snorkeling on the reef but we shall return because of the wonderful people here.

M

MAHMOUD AHMED AZZAM

couple

June 30, 2025

9

You can see the seaview from many places The position of the lobby bar was perfect They have an ATM in the reception The staff was so kind The variety of pools And the man restaurant was perfect I will never forget this vacation

M

mariz

solo_traveller

June 28, 2025

10

I enjoyed with my stay.reception was very helpful.there are three restaurants (main restaurant -italian restaurant and manghlin restaurant) food was very good.room was clean sure I will come in October with my family

M

mamdouh

couple

June 22, 2025

10

We really spend nice vacation, food was excellent.room is very clean.staff friendly.we enjoyed with the show.sure we will be back

Y

Yamuna

solo_traveller

June 11, 2025

7

Good place to Relax

Beautiful Resort Great swimming pool ! All the Staff are very Kind and they do their best to Make sure you having a good time. Special thank to all the cooker cooking on the grill Chiken and pizza under 30°-35°!!

Facilities

Activities

Sauna, Fitness centre, Spa and wellness centre, Children's playground, Billiards, Darts, Hot tub/Jacuzzi, Diving, Horse riding, Snorkelling, Indoor pool, Indoor pool (all year), Entertainment staff, Water sport facilities on site, Kids' club, Beachfront, Evening entertainment, Water park, Beauty Services, Spa facilities, Steam room, Foot bath, Spa/wellness packages, Fitness, Fitness/spa locker rooms, Public Bath, Beach, Aerobics

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Kid meals, Special diet menus (on request), Snack bar, Restaurant, Bar

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

Non-smoking rooms, Family rooms, Air conditioning

Internet

Free WiFi, Internet services, WiFi

Outdoors

Garden, Terrace

Parking

Free parking, Parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming Pool, Water slide, Kids' pool, Heated pool, Sun loungers or beach chairs, Sun umbrellas

Safety & security

24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property

Safety features

Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests

Services

24-hour front desk, Tour desk

Family Room

Featuring a terrace with garden views, this family room also provides air conditioning and a flat-screen TV. The unit offers 3 beds.

Max 4 guests 46 1 bedroom0
Standard Double Room

This double room features a spa bath. Boasting a terrace with garden views, this double room also features air conditioning and a flat-screen TV. The unit has 2 beds.

Max 4 guests 25 1 bedroom0
Superior Double Room

Boasting a terrace with sea views, this double room also offers air conditioning and a flat-screen TV. The unit has 2 beds.

Max 4 guests 35 1 bedroom0
Suite

Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV. The unit has 5 beds.

Max 5 guests 52 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 22:00
Check-outFrom 12:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the hotel accepts payment by Egyptian pounds for the Egyptians & Residents Foreign guests. For the West European guests, the hotel accepts payment by Euros equivalent to the USD rate currency. - Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in. - Please note that the all inclusive formula for Egyptians and residents includes soft drinks and does not include alcoholic drinks. - Please note that all couples must present a marriage certificate upon check-in. - Please note that all guests are required to present a birth certificate for their children upon check-in. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 9:14 AM

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Protels Crystal Beach Resort - 4 Star Hotel in Marsa Alam City