“disaster - filthy and worn out apartment - no value for your money”

We made the reservation via Booking.com as the apartment has an excellent 8,8 rating. The price of 1001 € for 6 nights with no additional services seemed reasonable. What a mistake! The page shows lovely pictures with professional house staging, the reality is the exact opposite. Old worn out fitout and equipment, dirty and dusty couch, pillows and covers…filthy and uncleaned bathroom after previous guests. The whole apartment and wardrobes smells of old age and moisture - probably because of insufficient ventilation. This is something what the “picture experience” won’t tell you. It was definitely not a place for a family vacation with kids and I’m really amazed how such the positive rating was reached. We moved out immediately without unpacking our luggage, went to the local managing agency to claim the place and found the hotel in nearby city of Lido di Camaiore. As the reservation policy is “no money return 7 days prior to arrival” the local agency couldn’t do anything for us and we lost all the money paid for the apartment we didn’t use. Once you make such an order for 8,8 rated place via Booking.com you hope the place is OK, but what can you do when the place doesn’t meet the expectations? Be aware!

“Very good location. Private territory. Many nice places to eat. Close to the sea incl free beach”

Location. Close to the beach and good selection of lovely restaurants just 5 minutes walk from the flat. Free parking at the closed territory just under the windows. Good size of the flat.