Premier Guest Residence Hotel
Mtangani Road Behind Barclays Bank Malindi
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Why people book this hotel
“Staff were not friendly some were rude at reception but few of the staff were ok…”
“The breakfast was poorly served by already unmotivated fatigued staff who never …”
“For the rest of the days i was keen and only took the breakfast from there”
“While the hotel itself was decent, I was disappointed by the breakfast, which di…”
“He(very polite and concerned) and the cleanliness in the rooms and the swimming…”
“The hotel is clean and the staff are friendly”
“Location”
“Staffan, location”
“No room to choose”
“Staff are amazing and friendly, facilities are nice and room is cleaned daily wh…”
“Just opposite of where my friends live Clean and friendly staff Pool is nice…”
Overview
Set in Malindi, 1 km from Malindi Beach, Premier Guest Residence Hotel offers accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a 24-hour front desk, this property also has a restaurant and a terrace. The property features hot tub and free WiFi. Featuring a private bathroom with a bath or shower and free toiletries, certain units at the hotel also have pool view. The units in Premier Guest Residence Hotel are equipped with a flat-screen TV and slippers. Tropical Beach is 2.9 km from the accommodation, while Watamu National Marine Park is 34 km away. The nearest airport is Malindi Airport, 2 km from Premier Guest Residence Hotel.
Traveller reviews
Saada Abdulaziz
family_with_children
June 1, 2026
“Internet wasn't working at all ..it was boring night.”
Staff were not friendly some were rude at reception but few of the staff were okay but not friendly except one person he help when we ask for another person to help other than receptionist.
mumbua
solo_traveller
June 1, 2026
Everything
Hassan
family_with_children
May 26, 2026
“Awesome”
Close proximity to amenities and Malindi Town
Ondieki
solo_traveller
May 16, 2026
Location
karihe
family_with_children
August 26, 2025
Miserable, disappointing
Jane
family_with_children
January 28, 2025
I forgot the name of the guy manager- i think its Francis. He(very polite and concerned) and the cleanliness in the rooms and the swimming pool can make someone overlook all the rest. The kikuyu lady manager was a big turnoff. Upto when i got to Malindi after talking to her on my way there i wasn't sure i wanted to check in there but i decided to take chances. It says on booking no prepayment required but she called me to tell me i needed to prebook for 1 night for her to reserve a room for me. Alot of arrogance in her speech. I never cared to see or know who she was during my stay but she sounded a little in her 50's and clueless. Ordering lunch in their restaurant was a bad idea. I waited over 2 hours only to be served a few pieces of black burnt pieces and cold ugali...i told the waiter to sit down and eat it herself then bring me my order. They said i couldn't get choma prepared since i had waited too long already so they offered a beef stew that gave me a stomach upset. For the rest of the days i was keen and only took the breakfast from there. The room were clean, only the last day i had changed rooms to the across the road where the main reception sits and that last one wasn't the cleanest. Sugar ants invaded the washroom.
Georgina
solo_traveller
January 19, 2025
“My stay was average—decent overall, but there’s room for improvement, especially with the breakfast.”
My stay at [Hotel Name] was just moderate. While the hotel itself was decent, I was disappointed by the breakfast, which did not meet expectations. The selection was quite limited, and the quality could definitely be improved. If the hotel can enhance this aspect, it would make a big difference in the overall experience. Apart from that, everything else was acceptable, but I was hoping for a bit more.
Belinda
extended_group
January 5, 2025
Staffan, location
George
couple
January 2, 2025
“PATHETIC”
Breakfast was not as expected.
Caroline
extended_group
November 10, 2024
Very close to town.
Marcus
couple
November 1, 2024
The hotel is clean and the staff are friendly. My wife also had a meal here and she liked the food.
joseph Simon
solo_traveller
June 4, 2024
“The cost was not commensurate with the service”
The breakfast was poorly served by already unmotivated fatigued staff who never cared about cleanliness of the tables after use by customers.
Joseph
solo_traveller
May 9, 2024
“Good enough 😅😃”
Just opposite of where my friends live Clean and friendly staff Pool is nice early morning afternoon it’s full of kids having the time of their life Very simple hotel Back to the basics but overall a nice experience and I’ll stay there probably again 😃🤩
Kariuki
couple
April 21, 2024
“A good place but lacks good management”
The ambience is okay, staff friendly with excellent service
Heiner
family_with_children
April 17, 2024
“all ok except the loud music all day long”
the location is ok the breakfast was ok (... what do you expect included in this price area ... ?!?) the people friendly
Brenda
couple
January 26, 2024
Breakfast should be consistent.....in terms of others get bananas, others melon. No room to choose
Hamza sufi
family_with_children
January 22, 2024
Location
Patrick
solo_traveller
January 11, 2024
The security was friendly
EmpressLaCreme
solo_traveller
November 15, 2023
“Disappointing Stay: A Review of a Hotel with Subpar Customer Service”
Only the locatiion
Blackiez
couple
November 1, 2023
Staff are amazing and friendly, facilities are nice and room is cleaned daily which is good, overall room is nice and quiet
Facilities
Activities
Hot tub/Jacuzzi
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant, Bar
Food & drink safety
Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Non-smoking rooms
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool (all year), Outdoor furniture, Outdoor pool, Garden, Terrace
Parking
Free parking, Parking, Parking on site, Private parking, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Kids' pool, Swimming pool, Shallow end
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shared lounge/TV area, 24-hour front desk, Meeting/banquet facilities
Three-Bedroom Apartment
The spacious apartment has a private bathroom fitted with a bath or a shower and slippers. This apartment features a flat-screen TV. The unit has 3 beds.
Standard Double Room with Fan
The spacious double room has a private bathroom fitted with a bath or a shower and slippers. Guests can enjoy a balcony and garden views. The unit has 1 bed.
Standard Twin Room
The spacious twin room features private bathroom equipped with a bath or a shower and slippers. The unit offers 2 beds.
Hotel Policies
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