Emerald Hotel
Eleutheriou Benizelou 94
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Why people book this hotel
“Exceptional service, amazing staff that always helped out with whatever you need…”
“The staff is really helpful and always in a good mood”
“The pool area was really good and relaxing”
“We were very pleased because of the kind staff, swimming pool, the area, pool ba…”
“All the best restaurants are within walking distance”
“The hotel is near to the center so you can walk everywhere ( big supermarket is …”
“Great location - close to the centre of Malia but still quiet at night”
“Lovely rooms, lovely pool, lovely hotel all together and very kind staff”
“Lovely view from the balcony, all facilities were clean including the communal p…”
“The cleaner is lovely, Mom and dad lovely”
“The room perfect wasn’t expecting it for the price should definitely consider up…”
Overview
Surrounded by a garden, the family-run Emerald Hotel features a swimming pool and poolside snack bar. It offers studios with balcony overlooking the pool and mountains. Malia Old Town is a 5-minute walk away. All studios at the Emerald Hotel have a kitchenette with a refrigerator and kitchenware. The private bathroom comes with a shower. Α safe is provided at extra charge. There is also a shared lounge. Free WiFi is available throughout. The local post office is right next to the property, while shops and restaurants can be reached within a short walk. A bus stop can be reached within 20 metres of the property. The Minoan Palace of Malia is at a distance of 2 km. The town of Hersonissos is 7 km away and Nikos Kazantzakis International Airport is at 28 km.
Traveller reviews
Eddie
extended_group
July 16, 2024
Exceptional service, amazing staff that always helped out with whatever you needed.
Rachael
family_with_children
September 30, 2023
Stayed here for the second year running. We were made to feel welcome from the moment we arrived. Nothing is too difficult for Smaragda and her family and they will go out of their way for you. Will definitely stay here again.
Rachael Wilson
family_with_children
September 29, 2022
A wonderful family run hotel. From the moment you arrive until the moment you leave you are made to feel welcome. All the best restaurants are within walking distance. There is nothing bad to say. Can't wait to go back again next year.
Hunorka
couple
September 5, 2022
The pool area was really good and relaxing. The hotel is near to the center so you can walk everywhere ( big supermarket is just 5 min away), but it is not noisy at all. The staff is really helpful and always in a good mood.
Anna
family_with_children
August 12, 2022
“we 100% recommend that place”
We were very pleased because of the kind staff, swimming pool, the area, pool bar. Everything was excellent. We would love to come back!
Saibh
extended_group
July 22, 2022
“AMAZING”
The staff we so beyond friendly, they went above and beyond for us. We unfortunately were Sick during the first part of our stay, and staff went above and beyond to make sure we were okay. The best place I have ever stayed.
Rolf
couple
July 13, 2022
“Too short though heartwarming stay in Emerald.”
the warm people of the staff. They were very kind and helpful for recommending some places. The location, for Malia is really good. a little walk to the beach, but outside the main party road, so not too much night noise.
Victoria
couple
July 12, 2022
“Lovely relaxing holiday, we thoroughly enjoyed our stay!”
Lovely view from the balcony, all facilities were clean including the communal pool. Great location - close to the centre of Malia but still quiet at night. Staff very friendly and helpful.
Katie
extended_group
July 10, 2022
Lovely rooms, lovely pool, lovely hotel all together and very kind staff.. 100% recommended and would definitely stay again in the future
Laura
extended_group
July 7, 2022
We appreciated the balcony, the swimming pool and the breakfast service.
Tia
solo_traveller
July 6, 2022
I would first like to thank the family for an amazing stay. The sisters are the best ! Make you feel more than welcome and make you feel like your at home. The cleaner is lovely, Mom and dad lovely. Not a single fault I could say about this place. The room perfect wasn’t expecting it for the price should definitely consider updating the prices. Rooms are cleaned daily, anything you need just ask. For a solo traveler aged 20 I have never felt so safe in my life. Will most definitely be returning. Thank you guys for the stay. Would recommend to anyone.
Linda
solo_traveller
July 6, 2022
“very good value. very helpful staff and good location for bus for further travel”
the layout was lovely and you cannot judge it from the outside. once you go in it is much much nicer than expected.
Aimee
solo_traveller
July 5, 2022
The staff were lovely and the hotel itself was very sleek and modern. I was personally staying alone and it felt very safe. Also gorgeous balcony views
Facilities
Activities
Live sport events (broadcast)
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Entertainment and family services
Board games/puzzles
Food & Drink
Snack bar, Bar, Coffee house on site, Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Air conditioning, Pets allowed, Non-smoking rooms, Family rooms, Safety deposit box, Soundproof rooms, Heating, WiFi available in all areas
Internet
Free WiFi, WiFi, Internet services
Outdoors
Outdoor pool, Garden, Terrace, Sun terrace, Outdoor pool (all year), Outdoor furniture
Parking
Parking, Parking on site, Private parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Fence around pool, Swimming pool, Sun loungers or beach chairs, Swimming pool toys, Pool bar, Shallow end
Reception services
Invoice provided
Safety & security
Key card access, Smoke alarms, Fire extinguishers, Carbon monoxide detector
Safety features
Access to health care professionals, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Shuttle service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Airport shuttle, Room service, Fax/photocopying, Express check-in/check-out, Tour desk
One-Bedroom Apartment with Pool View
This air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an electric kettle. Featuring a balcony, this apartment also provides soundproof walls, a safe deposit box and a TV with satellite channels. The unit offers 3 beds.
Studio (2 Adults)
With balcony overlooking the pool and gardens this studio includes a kitchenette with basic kitchen equipment and payable AC. The single beds can be joined together and form a large double bed.
Studio (3 Adults)
Opening to a balcony and terrace with pool, garden and mountain view, this spacious studio has a separate kitchenette with a bridge and basic kitchen equipment and payable AC.
Hotel Policies
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