Petit Palace Plaza del Carmen
Plaza del Carmen, 4
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Why people book this hotel
“Location and front piazza was perfect”
“The location was perfect”
“location and staff - Monica and Roxanna were amazing”
“Relaxed central location, staff were very good”
“Location is great It is clean Great for the money”
“Very clean”
“Nice room”
“Nice location, confortable room”
“Breakfast was rich and tasty”
“The breakfast was outstanding”
Overview
Located just 350 metres from Puerta del Sol in Madrid's centre, this boutique hotel offers rooms with free Wi-Fi and free bicycle use. All rooms at the Petit Palace Plaza del Carmen have a hydromassage shower and 23-inch flat-screen TV. They come with air conditioning and a free laptop-sized safe. Guests can rent bikes for free at Petit Palace Plaza del Carmen. They also enjoy discounts at the nearby public car park. Reception also offers tickets for the Warner Bros Theme Park and the Prado, Reina Sofia and Thyssen Museums. Free coffee is available at reception from 12:00 until 23:30. Petit Palace Plaza del Carmen is situated a 3-minute walk from Gran Via Casino, and Teatro Principal Gran Via is only 50 metres away.
Traveller reviews
Branislav
family_with_children
May 22, 2026
Location and front piazza was perfect
Loretta
solo_traveller
May 18, 2026
The location was perfect. Very central. Everything within walking distance.
Isabela
couple
May 9, 2026
“Location is amazing! Worth having breakfast elsewhere :)”
location and staff - Monica and Roxanna were amazing!
Littlemore
solo_traveller
April 23, 2026
Relaxed central location, staff were very good.
John
family_with_children
April 4, 2026
“Petit Plaza hotel”
Nice room. Good location. Very helpful and friendly staff.
Johann
family_with_children
April 3, 2026
Nice location, confortable room.
simon
couple
March 29, 2026
“Great location, helpful staff”
Staff exceptional
Dimitar
extended_group
February 15, 2026
“Great location with some disadvantages”
Location is great It is clean Great for the money
Una
couple
February 11, 2026
Location
Doron
family_with_children
February 10, 2026
Breakfast was rich and tasty. Large bed
Tracy
family_with_children
January 19, 2026
“Disappointing room due to size but everything else was great”
Staff lovely. Air con essential. Very clean
Laura
family_with_children
September 17, 2025
Wonderful hotel with extremely helpful.staff, especially Maria behind the desk who recommended excellent restaurants.and helped us find them. The breakfast was outstanding!
Gillian
family_with_children
September 16, 2025
Staff so friendly and helpful! Excellent recommendations for good places to eat.
Ivan
couple
September 1, 2025
“Very helpful and friendly staff.”
Very friendly and helpful staff
Andras
solo_traveller
August 28, 2025
“Great value upmarket hotel in central location”
Lovely clean hotel, large room and en-suite with everything you’ll need. Excellent location close to Gran Via and Sol. Lots of bars, restaurants and shops close by.
Evanson
couple
August 26, 2025
“Value for Money and location”
Very centric
Paul
family_with_children
August 12, 2025
Very nice hotel with friendly and helpful staff.
Djordje
couple
July 26, 2025
“Great location, clean and good breakfast. For someone who doesn’t plan to stay at hotel a lot”
Location was great Modern interior design Breakfast was tasty Was really clean
CHRISTOS
couple
July 22, 2025
Very small rooms,nothing like the pictures show.Everything else was good.
SARIDAN
family_with_children
July 12, 2025
“Boutique hotel in the heart of Madrid City”
The location is very strategic. Close to shops, restaurants and train station
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Non-smoking throughout, Air conditioning, Bicycle parking, Non-smoking rooms, Pets allowed, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Soundproof rooms, Heating
Internet
WiFi, Free WiFi, Internet services
Physical distancing
Cashless payment available, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Daily housekeeping, Strollers, Pet basket, Pet bowls, Fax/photocopying, Luggage storage, Car hire, Tour desk, Ironing service, 24-hour front desk, Babysitting/child services, Laundry, Dry cleaning
Double Room with Whirlpool
This double room with sloping ceilings features a spa bath, free toiletries, a minibar and air conditioning. The bedroom is accessed by spiral stairs.
Small Double Room
This interior facing double room offers views of a courtyard. It has a minibar and air conditioning.
Double or Twin Room (1-2 Adults)
With free WiFi, these stylish, modern rooms have 1 double bed or 2 single beds, subject to availability. Rooms can be interior or exterior-facing, and some have a balcony, subject to availability. All rooms include a safe. The bathroom is equipped with a shower.
Triple Room
With free WiFi, these stylish, modern rooms have 1 double bed or 2 single beds, subject to availability, and an extra bed. These rooms have sloping ceilings and include a safe. The bathroom is equipped with a shower.
Quadruple Room (4 Adults)
Some rooms are attic rooms.
Quadruple Room with Balcony
The quadruple room offers air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a shower.
Hotel Policies
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