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Onefam Sungate

Hostel

Carmen, 16, 2ª

Price unavailable
Price unavailable
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hotel
hotel

Why people book this hotel

Friendly staff
12 mentions

Incredibly friendly staff

Overall a great stay, the staff was really good

Great location
9 mentions

Best vibes, best location in the city center, very clean and lots of great peopl…

The location was perfect, the staff were very friendly and helpful, and the over…

Clean rooms
7 mentions

From the very first day until the last, I experienced incredible hospitality, cl…

The rooms were clean and the beds were nice

Comfortable rooms
6 mentions

Comfortable beds (no top bunks

I felt comfortable and safe during my entire stay

Good value
1 mentions

Overall great value for money

Breakfast available
1 mentions

Nice little free breakfast

Overview

Sungate Hostel is located in the very centre of Madrid, 210 metres from Puerta del Sol and 5 minutes' walk away from Callao metro station and Gran Vía Avenue. Free WiFi access is available. At Sungate Hostel you will find a 24-hour front desk where staff organises a range of activities and sells tickets to local attractions. Other public areas include a shared kitchen and a shared TV lounge. Services like lockers, luggage storage and laundry can be requested onsite. Each air-conditioned room and dormitory has heating, a wardrobe and access to a shared bathroom. Bed linen are included, while towels are available for a surcharge. Sungate Hostel is surrounded by a wide range of shops, restaurants, and bars. Plaza Mayor Square is 500 metres from the property, and the Prado National Museum is a 15-minute walk away. Madrid Puerta de Atocha Train Station is 4 stops away by metro, and Madrid-Barajas Airport is 15 km away.

Traveller reviews

L

Lucinda

solo_traveller

June 14, 2026

10

Amazing staff! Comfortable and quiet

Incredibly friendly staff. Nice little free breakfast. Comfortable beds (no top bunks!) and nice and quiet.

A

Ahsen

solo_traveller

June 7, 2026

10

Overall a great stay, the staff was really good. Catia or some similar name lady was very welcoming on the Check-In. Hopefully will stay here again soon !!

W

Wild_Jude

solo_traveller

June 3, 2026

9

Good hostel

Close to everything

M

Maria Eva

solo_traveller

June 1, 2026

10

As always is been a pleasure to come back and have Fran as staff, he makes my stay a lot better

It became a base for me when i go to Madrid. It feels like home

C

Carolin

solo_traveller

June 1, 2026

10

Best vibes, best location in the city center, very clean and lots of great people and group activities! The crew is so lovely and always helps with everything! A special thanks to Fran & Catía, who make this place feel like home!

S

Soylu

solo_traveller

May 29, 2026

10

As a solo traveler, safety was very important to me and this hostel exceeded my expectations. I felt comfortable and safe during my entire stay. The location was perfect, the staff were very friendly and helpful, and the overall atmosphere was clean and welcoming. I would definitely recommend it to other solo travelers.

P

Pauls

solo_traveller

May 28, 2026

10

Best hostel I’ve stayed at

Really good location, good staff with excellent activities for travellers to get to know each other

L

Lorna

solo_traveller

May 27, 2026

10

Place is very central. Easy communication and the legendary Fran was very thorough in everything! Stayed only overnight but as seniors we felt young at heart with the great vibe at Onefam! Thank you Fran for a great experience!

V

vedran

solo_traveller

May 25, 2026

9

Legendary stay

Amazing location, never had to walk more than 20 mins.. helpful staff, perfect for solo travellers. I had a really funny weekend and this hostel was a big part of it! Not a single dull moment. Overall great value for money.

T

Tarık

solo_traveller

May 21, 2026

10

It was unbelievably good.

This was my first time in Europe, and I had never stayed in a hostel before, so I was a bit nervous. But I think I ended up at the best one I could possibly choose. It was amazing. From the very first day until the last, I experienced incredible hospitality, cleanliness, helpfulness, and so many great activities. I absolutely loved the people at the reception — every single one of them was wonderful and truly kind. Thank you so much for everything.

M

Marieke

solo_traveller

May 20, 2026

10

A place to feel like home and to meet new friends

The hostel is located right in the city center. The hostel staff are the nicest people who genuinly wanted to show you around. In other hostels it sometimes feels like they just want to make more money off of you, but here it felt like I was a friend visiting, and they just wanted to show me the city and for me to have a good time. The hostel is very social and the activities are fun. The rooms were clean and the beds were nice. I will definitely be coming back!! Thanks to all the staff and fellow travellers who made it unforgettable!

M

Miguel Angel

solo_traveller

May 20, 2026

10

Friendly

The staff is incredibly friendly and makes you feel welcome.

A

Antonis

solo_traveller

May 14, 2026

10

This place has an amazing vibe! I highly recommend staying here ✨

C

Carolin

couple

May 11, 2026

10

Love this place - best team, best vibes, best location to stay for anyone who wants to meet great people and have a good time! Shout out to my fav receptionists Fran and Catía 🫶

L

Leonie

solo_traveller

May 11, 2026

10

Wonderful hostel staff :) Everything was clean, no bunk beds, comfortable community areas, possibility to store luggage after checkout, you can get ear plugs at the reception (work well against noise from the streets). Hostel offers several activities, so it's ideal for when you want to get to know Madrid and be social while doing so.

G

Giardina

solo_traveller

May 10, 2026

9

The staff was very nice and attentive. The hostel had a very nice vibe and environment. It was clean and all the instructions were clear!

H

Harry

solo_traveller

May 7, 2026

10

excellent location, spacious rooms, good quality bathroom facilities, lots of activities & day trips to socialise and meet people & the staff were always helpful!

V

Vasilis

solo_traveller

May 5, 2026

3

Was not a value for money stay

Location was good

U

Uriël

solo_traveller

May 5, 2026

10

Had an amazing stay, thanks to my family and my cute boyfriend David. Will come again!

I

Idelle

solo_traveller

May 1, 2026

10

The location was great, a mostly flat 5-minute walk away from the station! Big shout also to Fran on staff for being a fabulous person to speak to even in the morning. I was a bit hesitant because I often feel like my hostelling days in shared rooms should be behind me (because age), but the 4-bed all-women room I stayed in was great. Also no bunk beds, which was also great for my geriatric back. The layout of the hostel is like a shared apartment, and the bathrooms were spotless. I arrived straight out of a 20plus-hour flight series (don't ask) and felt immediately welcome :) I'd book again!

Facilities

Activities

Movie nights

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Food & Drink

Breakfast options

General

WiFi available in all areas, Non-smoking throughout, Air conditioning, Non-smoking rooms, Family rooms, Heating

Internet

WiFi, Free WiFi, Internet services

Kitchen

Shared kitchen

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Safety & security

Key access

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Lockers, Shared lounge/TV area, Daily housekeeping, Private check-in/check-out, Laundry, Luggage storage

Double Room with Shared Bathroom

This air-conditioned room has heating, a wardrobe and access to a shared bathroom. Bed linen are included, while towels are available for a surcharge.

Max 2 guests 20 1 bedroom0
Standard Twin Room with Shared Bathroom

The twin room offers air conditioning, a washing machine, as well as a shared bathroom featuring a shower and a hairdryer. The twin room provides a dining area, parquet floors and heating. The unit offers 2 beds.

Max 2 guests 25 1 bedroom0

Hotel Policies

Check-inFrom 15:00 to 23:30
Check-outFrom 06:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printMaximum age is 45 years oldPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 11:02 AM

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