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Intelier Palacio San Martin

Hotel

Plaza San Martín, 5

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hotel
hotel

Why people book this hotel

Great location
13 mentions

Good location, bright ad clean

Location

Friendly staff
7 mentions

Both the breakfast room and the bar/lounge area were very pleasant areas and all…

The reception staff with excellent, very helpful

Breakfast available
7 mentions

Excellent breakfast

The breakfast you order was lovely

Clean rooms
6 mentions

Cleanliness, location and restaurant

Clean , comfortable and great bathroom and great location

Comfortable rooms
5 mentions

An excellent location in a quiet and pretty square, which we particularly apprec…

Location, breakfast , view from ourroom

Overview

The elegant Palacio San Martín is located in a quiet pedestrian street in central Madrid. It is opposite the beautiful Descalzas Reales Convent, 5 minutes’ walk from Puerta del Sol Square. The air-conditioned rooms at Intur Palacio San Martín are decorated in a classic style. They are soundproofed and come with a private bathroom, TV and free Wi-Fi access. The hotel´s restaurant offers creative international food. There is also a bar where you can get a snack or a drink. The Hotel Palacio San Martín has an impressive marble lobby and an original lift. There is also a gym and internet corner. Gran Via Boulevard is 200 metres from the hotel, while El Corte Inglés Department Store is just 20 metres away. There are 3 metro stations within a few minutes' walk of the Intur Palacio.

Traveller reviews

D

Dorothy

couple

June 23, 2026

10

Jolly good

Good location, bright ad clean. Excellent breakfast

G

GARTH

solo_traveller

June 22, 2026

10

Excellent location big rooms sound proofing. Classy hotel

Everything

R

Rowena

solo_traveller

June 21, 2026

8

Great spot for a couple of nights

Location

E

EVA

couple

June 18, 2026

9

👍

Good

E

Eileen Stone

extended_group

June 18, 2026

9

location nice hotel

S

Shane

couple

June 13, 2026

9

Great hotel, once your room isn’t attached to gym

Great hotel. Well located. The breakfast you order was lovely

A

Andrew

couple

June 10, 2026

9

Great upmarket hotel right in the centre.

Location was excellent. We didn’t have breakfast as so many cafes within 2 minutes walking from the hotel. 5 minutes from Gran Via and all the shops and attractions.

R

Roberta

couple

June 8, 2026

9

A little oasis in a very busy city.

An excellent location in a quiet and pretty square, which we particularly appreciated since we didn't know when we booked that we would be there the weekend that the Pope was visiting Madrid! We were fortunate to have a room overlooking the square, but were never bothered by the noise of late drinkers at local bars or the church bells, because the double glazing was excellent. We were grateful for being able to control the heat/air conditioning in the room and similarly, enjoyed the coffee/tea making facilities. Both the breakfast room and the bar/lounge area were very pleasant areas and all staff were friendly and helpful. Breakfast options were varied, regularly replenished and the eggs-to-order system was well organised. The general chaos of getting a taxi on the day of the Pope's procession through the closed streets of Madrid was alleviated by sympathetic and helpful reception staff and for that we were particularly grateful.

T

Thynne

couple

May 31, 2026

10

Excellent, very pleasant. Would stay again if ever in Madrid

The reception staff with excellent, very helpful. I would highly recommend this hotel. It was perfectly located and all the places of interest were walking distance.

R

Robert

couple

May 30, 2026

6

Good location

Cleanliness, location and restaurant

A

Anita

solo_traveller

May 27, 2026

10

It's quite at night.

M

Marion

couple

May 20, 2026

10

Hotel in very good location. Staff friendly/ helpful.Would stay here again

Good variety of breakfast foods

S

Susie

couple

May 19, 2026

10

Great hotel. Great location. Friendly staff

This hotel is excellent. Great location. Plaza Mayor is about a 10 minute walk. The northern end of Gran Via is only a few minutes walk. Hotel has a good restaurant with a great breakfast. Staff are very friendly and really happy to help. There is an indoor courtyard area to sit and have a drink and outside the front door is Plaza San Martin, which has an outdoor cafe.

K

Karen

extended_group

May 17, 2026

9

Brilliant location , comfortable and clean

Clean , comfortable and great bathroom and great location

A

Artemis

couple

May 11, 2026

9

Excellent

Location super ! Very clean ! Staff exceptional especially in the reception ! Very kind and helpful ! I would suggest it !

A

Andrew

couple

May 5, 2026

6

Tourist stay walking between the palace in one direction. and the Prado in the other.

Very central

L

Lynda

couple

April 29, 2026

9

Great location, quiet, efficiently run hotel - friendly staff , good breakfast

Location, breakfast , view from ourroom

A

Al-Mooji

solo_traveller

April 29, 2026

10

Sup clean and friendly people

V

Violeta

family_with_children

April 20, 2026

8

Intelier is a chic hotel, nicely designed, perfectly positioned in a quiet charming plaza, just steps from the crowds. The room is spacious enough and we really appreciated the pillow menu. The concierge is helpful and friendly.

R

Ross

extended_group

April 19, 2026

5

This hotel would get a much higher rating from me if its wi-fi was of an acceptable standard. Unfortunately, it is not.

With the exception of the Retiro it is close to all the major attractions. The hotel is an easy walk to the Mercado San Miguel, Plaza Mayor, Palacio Real and Puerto de Sol. The room was clean. The bed was comfortable. The staff were courteous and helpful. A special mention for Ruben in the reception area and Sidi, who kept our room so nice and clean.

Facilities

Accessibility

Wheelchair accessible

Activities

Sauna, Fitness centre, Fitness

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Breakfast in the room, Restaurant, Bar, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request)

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered

General

WiFi available in all areas, Facilities for disabled guests, Heating, Allergy-free room, Non-smoking throughout, Air conditioning, Non-smoking rooms, Lift, Safety deposit box, Soundproof rooms

Internet

Free WiFi, Internet services, WiFi

Outdoors

Terrace

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive

Services

Ironing service, Tour desk, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Daily housekeeping, Fax/photocopying, Concierge service

Economy Double Room

This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit has 1 bed.

Max 2 guests 14 1 bedroom 1 bathroom
Standard Double Room

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar and a wardrobe. The unit offers 1 bed.

Max 2 guests 16 1 bedroom 1 bathroom
Double or Twin Room with Extra Bed

These air-conditioned rooms are decorated in warm colours. They come with a satellite TV, minibar, safe and free Wi-Fi. The bathroom comes with hairdryer and free toiletries. Room service is available 24 hours a day.

Max 3 guests 20 1 bedroom 1 bathroom
Twin Room

These air-conditioned rooms are decorated in warm colours. They come with a satellite TV, minibar, safe and free Wi-Fi. The bathroom comes with hairdryer and free toiletries. Room service is available 24 hours a day.

Max 2 guests 20 1 bedroom 1 bathroom
Deluxe Junior Suite

This spacious Suite Junior Deluxe has a seating area, private terrace with views, slippers and a bathrobe. It is located on the same floor as the hotel gym and sauna. Room service is available 24 hours a day. The unit has one matrimonial bed.

Max 2 guests 30 1 bedroom 1 bathroom
Junior Suite

This spacious Suite Junior Deluxe has a seating area, private terrace with views, slippers and a bathrobe. It is located on the same floor as the hotel gym and sauna. Room service is available 24 hours a day. The unit has 2 single beds.

Max 2 guests 30 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printWhen booking more than 9 rooms, different policies and additional supplements may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 11:02 AM

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Intelier Palacio San Martin - 4 Star Hotel in Madrid