Intelier Palacio San Martin
Plaza San Martín, 5
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Why people book this hotel
“Good location, bright ad clean”
“Location”
“Both the breakfast room and the bar/lounge area were very pleasant areas and all…”
“The reception staff with excellent, very helpful”
“Excellent breakfast”
“The breakfast you order was lovely”
“Cleanliness, location and restaurant”
“Clean , comfortable and great bathroom and great location”
“An excellent location in a quiet and pretty square, which we particularly apprec…”
“Location, breakfast , view from ourroom”
Overview
The elegant Palacio San Martín is located in a quiet pedestrian street in central Madrid. It is opposite the beautiful Descalzas Reales Convent, 5 minutes’ walk from Puerta del Sol Square. The air-conditioned rooms at Intur Palacio San Martín are decorated in a classic style. They are soundproofed and come with a private bathroom, TV and free Wi-Fi access. The hotel´s restaurant offers creative international food. There is also a bar where you can get a snack or a drink. The Hotel Palacio San Martín has an impressive marble lobby and an original lift. There is also a gym and internet corner. Gran Via Boulevard is 200 metres from the hotel, while El Corte Inglés Department Store is just 20 metres away. There are 3 metro stations within a few minutes' walk of the Intur Palacio.
Traveller reviews
Dorothy
couple
June 23, 2026
“Jolly good”
Good location, bright ad clean. Excellent breakfast
GARTH
solo_traveller
June 22, 2026
“Excellent location big rooms sound proofing. Classy hotel”
Everything
Rowena
solo_traveller
June 21, 2026
“Great spot for a couple of nights”
Location
EVA
couple
June 18, 2026
“👍”
Good
Eileen Stone
extended_group
June 18, 2026
location nice hotel
Shane
couple
June 13, 2026
“Great hotel, once your room isn’t attached to gym”
Great hotel. Well located. The breakfast you order was lovely
Andrew
couple
June 10, 2026
“Great upmarket hotel right in the centre.”
Location was excellent. We didn’t have breakfast as so many cafes within 2 minutes walking from the hotel. 5 minutes from Gran Via and all the shops and attractions.
Roberta
couple
June 8, 2026
“A little oasis in a very busy city.”
An excellent location in a quiet and pretty square, which we particularly appreciated since we didn't know when we booked that we would be there the weekend that the Pope was visiting Madrid! We were fortunate to have a room overlooking the square, but were never bothered by the noise of late drinkers at local bars or the church bells, because the double glazing was excellent. We were grateful for being able to control the heat/air conditioning in the room and similarly, enjoyed the coffee/tea making facilities. Both the breakfast room and the bar/lounge area were very pleasant areas and all staff were friendly and helpful. Breakfast options were varied, regularly replenished and the eggs-to-order system was well organised. The general chaos of getting a taxi on the day of the Pope's procession through the closed streets of Madrid was alleviated by sympathetic and helpful reception staff and for that we were particularly grateful.
Thynne
couple
May 31, 2026
“Excellent, very pleasant. Would stay again if ever in Madrid”
The reception staff with excellent, very helpful. I would highly recommend this hotel. It was perfectly located and all the places of interest were walking distance.
Robert
couple
May 30, 2026
“Good location”
Cleanliness, location and restaurant
Anita
solo_traveller
May 27, 2026
It's quite at night.
Marion
couple
May 20, 2026
“Hotel in very good location. Staff friendly/ helpful.Would stay here again”
Good variety of breakfast foods
Susie
couple
May 19, 2026
“Great hotel. Great location. Friendly staff”
This hotel is excellent. Great location. Plaza Mayor is about a 10 minute walk. The northern end of Gran Via is only a few minutes walk. Hotel has a good restaurant with a great breakfast. Staff are very friendly and really happy to help. There is an indoor courtyard area to sit and have a drink and outside the front door is Plaza San Martin, which has an outdoor cafe.
Karen
extended_group
May 17, 2026
“Brilliant location , comfortable and clean”
Clean , comfortable and great bathroom and great location
Artemis
couple
May 11, 2026
“Excellent”
Location super ! Very clean ! Staff exceptional especially in the reception ! Very kind and helpful ! I would suggest it !
Andrew
couple
May 5, 2026
“Tourist stay walking between the palace in one direction. and the Prado in the other.”
Very central
Lynda
couple
April 29, 2026
“Great location, quiet, efficiently run hotel - friendly staff , good breakfast”
Location, breakfast , view from ourroom
Al-Mooji
solo_traveller
April 29, 2026
Sup clean and friendly people
Violeta
family_with_children
April 20, 2026
Intelier is a chic hotel, nicely designed, perfectly positioned in a quiet charming plaza, just steps from the crowds. The room is spacious enough and we really appreciated the pillow menu. The concierge is helpful and friendly.
Ross
extended_group
April 19, 2026
“This hotel would get a much higher rating from me if its wi-fi was of an acceptable standard. Unfortunately, it is not.”
With the exception of the Retiro it is close to all the major attractions. The hotel is an easy walk to the Mercado San Miguel, Plaza Mayor, Palacio Real and Puerto de Sol. The room was clean. The bed was comfortable. The staff were courteous and helpful. A special mention for Ruben in the reception area and Sidi, who kept our room so nice and clean.
Facilities
Accessibility
Wheelchair accessible
Activities
Sauna, Fitness centre, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Breakfast in the room, Restaurant, Bar, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request)
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
WiFi available in all areas, Facilities for disabled guests, Heating, Allergy-free room, Non-smoking throughout, Air conditioning, Non-smoking rooms, Lift, Safety deposit box, Soundproof rooms
Internet
Free WiFi, Internet services, WiFi
Outdoors
Terrace
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
Ironing service, Tour desk, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Daily housekeeping, Fax/photocopying, Concierge service
Economy Double Room
This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit has 1 bed.
Standard Double Room
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar and a wardrobe. The unit offers 1 bed.
Double or Twin Room with Extra Bed
These air-conditioned rooms are decorated in warm colours. They come with a satellite TV, minibar, safe and free Wi-Fi. The bathroom comes with hairdryer and free toiletries. Room service is available 24 hours a day.
Twin Room
These air-conditioned rooms are decorated in warm colours. They come with a satellite TV, minibar, safe and free Wi-Fi. The bathroom comes with hairdryer and free toiletries. Room service is available 24 hours a day.
Deluxe Junior Suite
This spacious Suite Junior Deluxe has a seating area, private terrace with views, slippers and a bathrobe. It is located on the same floor as the hotel gym and sauna. Room service is available 24 hours a day. The unit has one matrimonial bed.
Junior Suite
This spacious Suite Junior Deluxe has a seating area, private terrace with views, slippers and a bathrobe. It is located on the same floor as the hotel gym and sauna. Room service is available 24 hours a day. The unit has 2 single beds.
Hotel Policies
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