Hyatt Centric Gran Via Madrid
Gran Via, 31
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Why people book this hotel
“Very central but a bit noisy”
“Location Clean”
“The service at breakfast and reception was exceptional”
“The staff were wonderful”
“Location Cleanliness Staff”
“Clean”
“Very comfortable beds and beautiful large room”
“Great views from hotel room”
Overview
Hyatt Centric Gran Via Madrid is located in the heart of Madrid and features a 24-hour gym, a bar and on-site dining. Gran Via Metro Station is 150 metres away. Free WiFi is offered throughout the property. Each room is stylishly decorated featuring custom designed furniture, city views, functional work areas, 55-inch TV, air conditioning, and heating. The private bathroom comes with free toiletries, bath or shower, and hairdryer. A buffet breakfast is served daily at the property and in the summer months. Hyatt Centric Gran Via Madrid also features a music studio, Ondas, where guests can enjoy a vermouth or gourmet coffee while listening to some foot-tapping tunes or enjoy a light snack. On the first floor you will find Hielo y Carbón, an exclusive grill restaurant, with a wide variety of local meats, as well as an extensive wine list in its wine cellar and different cocktails served in the Gintonería. Finally, Ondas, a bar inspired by a music studio, where guests can enjoy a vermouth or a gourmet coffee, small snacks or a slice of cake to the rhythm of the music. In addition, the hotel offers an extensive room service 24 hours a day, which can be served directly in the comfort of your room. The property has a 24-hour front desk and a concierge service and books and magazines about Madrid are available in the lobby. A 7-minute walk will take you to Puerta del Sol while El Retiro Park is 1.4 km away. Madrid-Barajas Airport is a 45-minute metro ride away.
Traveller reviews
Declan
couple
April 20, 2026
“Staff were friendly. Good breakfast. Enjoyed the rooftop bar.”
Very convenient to sites.
AVGERINOS
family_with_children
April 19, 2026
Very well decorate hotel and In a very nice spot of the city
Michael
extended_group
April 10, 2026
“For Easter Madrid is amazing”
Very central but a bit noisy
Jyoti
solo_traveller
March 23, 2026
“Clean and efficient but felt a bit over priced”
Location Clean
Constantinos
solo_traveller
March 9, 2026
Location Cleanliness Staff
Damjan
couple
March 2, 2026
“Lift bad”
Tara
family_with_children
March 1, 2026
Everything was perfect. The roof top in particular is amazing!. The service at breakfast and reception was exceptional.
Smitha
couple
February 16, 2026
“Great holiday in a great city. Absolutely wonderful staff who couldn’t have done more. Look forward to returning soon.”
Centrally located and within walking distance of major interests.
Mona
extended_group
February 16, 2026
“Beautiful hotel in the City Center”
Very comfortable beds and beautiful large room. Very elegant hotel in the center of Madrid. The staff were wonderful. Very fast service, faster than all other hotels I’ve been to.
Alice
extended_group
February 15, 2026
“Ok”
Location
Dana
family_with_children
February 15, 2026
The service we got from the hotel staff was amazing
Darko
family_with_children
January 19, 2026
Maids doing good work
Tobias
couple
January 19, 2026
Jhon en la bara del lobby y Alejandro en el Restaurante.
Nana Oye
couple
January 19, 2026
“Very helpful staff ..”
Clean
MOHAMMAD
family_with_children
January 16, 2026
“It’s nice trip”
All it’s nice
Abdulaziz
family_with_children
December 26, 2025
Excellent location. Great views from hotel room. Welcoming staff.
Gerben
family_with_children
December 14, 2025
“Ok”
Clean room, friendly staff, good restaurants
Salah
family_with_children
December 3, 2025
“First timer in Madrid”
Location Hospitality Cleanliness
Ana
couple
November 22, 2025
“It has a great location and everything was nice but nothing to offer except for the bedrooms and bar. I’d still come bac”
The location.
Milena
family_with_children
November 19, 2025
“Great for Madrid stay”
I liked the property, the location and comfort.
Facilities
Activities
Fitness centre, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Entertainment and family services
Baby safety gates
Food & Drink
Kid meals, Wine/champagne, Fruits, Breakfast options, Coffee house on site, Bar, Restaurant, Breakfast in the room, Special diet menus (on request)
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
WiFi available in all areas, Allergy-free room, Non-smoking throughout, Air conditioning, Lift, Safety deposit box, Soundproof rooms, Heating, Facilities for disabled guests, Family rooms, Non-smoking rooms, Pets allowed
Internet
Internet services, WiFi, Free WiFi
Outdoors
Terrace
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Strollers, Pet basket, Pet bowls, 24-hour front desk, Room service, Meeting/banquet facilities, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Fax/photocopying, Luggage storage, Tour desk, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping
Transport
Airport pick up, Airport drop off
King Room
Featuring side street views, this room includes modern décor, a 55-inch flat-screen TV with access to Chromecast, a minibar with local beverages, a coffee maker and tea facilities, and individually controlled heat and air conditioning. The bathroom comes with free toiletries, a rain shower, and a hairdryer.
King Room with Balcony
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit offers 1 bed.
King Room with Terrace and Gran Via View
Featuring a private terrace with city views, this room includes a 55-inch flat-screen TV with access to Chromecast, a coffee maker and tea facilities, individually controlled heat and air conditioning, and a minibar with local beverages. The private bathroom comes with free toiletries, a rain shower, and a hairdryer.
King Room with View
Featuring views of Gran Vía Street, this room includes a work space with desk, a 55-inch flat-screen TV with access to Chromecast, a coffee maker and tea facilities, individually controlled heat and air conditioning, and a minibar with local beverages. The private bathroom comes with free toiletries, a rain shower, and a hairdryer.
Twin Room
Featuring side street views, this spacious room includes a 55-inch flat-screen TV with access to Chromecast, a minibar with local beverages, a coffee maker and tea facilities, and individually controlled heat and air conditioning. The bathroom comes with free toiletries, a rain shower, and a hairdryer.
Double Room with Two Double Beds
Featuring side street views, this room includes modern décor, a 55-inch flat-screen TV with access to Chromecast, a minibar with local beverages, a coffee maker and tea facilities, and individually controlled heat and air conditioning. The bathroom comes with free toiletries, a rain shower, and a hairdryer.
Executive Suite
Featuring views of Madrid, this spacious room includes modern décor, a 55-inch flat-screen TV with access to Chromecast, a coffee maker and tea facilities, individually controlled heat and air conditioning, and a minibar with local beverages. The private bathroom comes with free toiletries, a rain shower, a bath, and a hairdryer.
Family Suite
Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as a quiet street view.
Junior Suite
Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe.
Junior Suite with Gran Via View
Featuring a spacious living area, this suite includes a 55-inch flat-screen TV with access to Chromecast, a minibar with local beverages, a coffee maker and tea facilities, and individually controlled heat and air conditioning. The marble bathroom comes with double sink, free toiletries, a rain shower, and a hairdryer.
Terrace Suite
Featuring a 20 square metres terrace with views of Madrid, this spacious room includes a separate seating area with work space, a 55-inch flat-screen TV with access to Chromecast, a coffee maker and tea facilities, individually controlled heat and air conditioning, and a minibar with local beverages. The marble bathroom comes with free toiletries, a rain shower, a bath, and a hairdryer.
Hotel Policies
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