Emperador
Gran Vía, 53
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Why people book this hotel
“The central location”
“Location Roof terrace”
“Really lovely staff in all areas”
“Staff extremely attentive”
“The room was so spacious and perfect room temp in hot weather”
“Great breakfast, nice room, everything works”
“The breakfast was very varied”
“Breakfast was great everything you could want”
“The poolside area was also a great place to relax during this hot weather”
“Beautiful rooftop terrace and pool”
“The hotel's location, staff, and cleanliness were excellent”
“Super clean”
Overview
Located in the heart of Madrid, Emperador is set next to Madrid’s Gran Vía. This elegant hotel offers a seasonal rooftop swimming pool and terrace with fantastic city views. The elegant and stylish rooms offer accommodation with free WiFi, flat-screen TV and private bathroom with marble floors. Emperador is just 10 minutes’ walk from the Royal Palace and Puerta del Sol, Madrid’s main square. Santo Domingo, Plaza de España and Callao Metro Stations are within a 3-minute walk, connecting you with the famous Art Triangle in just 15 minutes. Open from May to September, the Emperador offers a seasonal swimming pool and solarium with sun loungers. The cocktail-bar located at the terrace boasts with views of the Royal Palace, Almudena Cathedral and Gran Vía Avenue. The hotel has a lobby bar with a permanent art-gallery offering temporary exhibitions. There is a variety of restaurants within a 5-minute walk of the Emperador. Other useful facilities at the hotel include a hairdressing salon and a 24-hour reception.
Traveller reviews
Yanrong
couple
June 2, 2026
“An older style hotel in a central location.”
The central location.
Miriam
solo_traveller
May 31, 2026
“Excellent location”
Location Roof terrace
Merve
couple
May 31, 2026
“It was wonderful.”
The hotel's location, staff, and cleanliness were excellent. The breakfast was very varied. The poolside area was also a great place to relax during this hot weather.
Alison
family_with_children
May 29, 2026
“Great hotel”
Beautiful rooftop terrace and pool. Really lovely staff in all areas. Great location.
Madeleine
family_with_children
May 28, 2026
“Our dream stay in Madrid”
Everything! Location was amazing, so central. The room was so spacious and perfect room temp in hot weather. Super clean. Staff extremely attentive. Rooftop is worth going here for alone but everything was superb! Really appreciated the unexpected room upgrade and little birthday treat for my Mom. Attention to detail here is 100%!
Jennie
couple
May 26, 2026
“Great spot for shopping/sightseeing and relaxing!”
Swimming pool and rooftop area amazing. A real oasis in the city when it’s hot. Staff all lovely.
Caroline
couple
May 25, 2026
“Very enjoyable”
The staff were lovely especially Natalia in the roof top bar
Joakim
solo_traveller
May 25, 2026
“Perfect mid town stay on Gran Via.”
Absolutely perfect location on Gran Via. Great breakfast, nice room, everything works.
Morag
extended_group
May 24, 2026
“Brilliant”
Location was excellent as was standard of rooms & public areas
Wendy
solo_traveller
May 22, 2026
“Great location”
Great location and staff very efficient and helpful
Andrea
couple
May 20, 2026
“Well located good service and def would stay again”
Great location great rooftop- comfy rooms a little dated but nothing to complain about and comfy beds.
Sara
couple
May 18, 2026
“Great location for everything, lovely staff brill location !”
Breakfast was great everything you could want. The facilities on the roof were fab ! Barman was excellent could make any cocktail 🥂
Andreucetti
solo_traveller
May 18, 2026
Location is amazing. Roof top bar was excellent. Staff were lovely
Dan
extended_group
May 17, 2026
“Great and beautiful hotel. Spacious rooms”
Great location, very comfortable, very spacious rooms, lovely terrace and rooftop bar setting. Just a really nice hotel, that is very welcoming.
patrick
solo_traveller
May 17, 2026
“I enjoyed my stay overall”
Breakfast was excellent/ location very central
Mark
solo_traveller
May 16, 2026
Location
DAS
couple
May 14, 2026
Great loaction
Michel
couple
May 11, 2026
Excellent
Alexandra
solo_traveller
May 10, 2026
Well located
James
extended_group
May 9, 2026
“Excellent location with a lovely rooftop bar”
Great location with great facilities
Facilities
Accessibility
Wheelchair accessible
Activities
Massage, Temporary art galleries, Fitness
Cleanliness & disinfecting
Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Wine/champagne, Fruits, Coffee house on site, Breakfast options, Bar, Snack bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Heating, Non-smoking throughout, Air conditioning, WiFi available in all areas, Non-smoking rooms, Soundproof rooms, Lift, Safety deposit box, Facilities for disabled guests
Internet
Internet services, Free WiFi, WiFi
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (seasonal), Terrace
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool, Sun loungers or beach chairs, Sun umbrellas, Rooftop pool, Pool with view, Pool/beach towels, Pool bar
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
Shuttle service, Concierge service, Shuttle service (additional charge), Daily housekeeping, Fax/photocopying, Luggage storage, Ironing service, Currency exchange, Tour desk, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Double or Twin Room
These elegant rooms feature attractive, classic décor. Free WiFi is available.
Double or Twin Room with Balcony
The spacious twin/double room offers air conditioning, a coffee machine, a balcony with city views as well as a private bathroom featuring a shower.
Double or Twin Room with Extra Bed
These elegant rooms feature attractive, classic décor. Free WiFi is available. Rooms with views of Calle San Bernardo are available on request and subject to availability.
Superior Double or Twin Room
This exterior room type overlooks the Gran Vía street or the San Bernardo street.
Single Room
These interior-facing rooms features a smart décor and comes with a single bed. There is a private bathroom including free toiletries. Free WiFi is available.
Hotel Policies
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