DoubleTree by Hilton Madrid-Prado
Calle San Agust?n, 3
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Why people book this hotel
“Excellent hotel at great location”
“Location of the hotel is a nice walk from all the tourist attractions”
“Good but small room, with no view (internal shaft), which also meant it was quie…”
“Facilities were good, not the biggest room but spacious enough”
“Staff amazing (great chats with Daniel ☺️)”
“The staff were so lovely and polite, happy to help with any questions or giving …”
“Clean and comfortable room”
“Spotless, everything you need, beautiful decor”
“Very good location, breakfast, room”
“breakfast was AMAZABALLZ”
“Pricey as all hotels are in Madrid, but relatively affordable”
Overview
Boasting a fitness centre, a restaurant as well as a bar, DoubleTree by Hilton Madrid-Prado is situated in the centre of Madrid, 1.2 km from El Retiro Park. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. The accommodation features a concierge service, and luggage storage for guests. The hotel offers a buffet or continental breakfast. Popular points of interest near DoubleTree by Hilton Madrid-Prado include Reina Sofia Museum, Atocha Train Station and Thyssen-Bornemisza Museum. The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 13 km from the accommodation.
Traveller reviews
Frans Verhagen
couple
May 17, 2026
“comfortable”
Excellent hotel at great location. Pricey as all hotels are in Madrid, but relatively affordable. Good but small room, with no view (internal shaft), which also meant it was quiet. A missing coffee machine was arranged quickly.
Hoi Tung Claudia
couple
February 14, 2026
Location of the hotel is a nice walk from all the tourist attractions. Facilities were good, not the biggest room but spacious enough. Room provided an umbrella which came in handy.
Timothy
family_with_children
February 5, 2026
.
Elena Miriam
couple
January 18, 2026
“I liked everything. All the requests were fulfilled quickly. Next time we will stay at this hotel. Let's just check”
Very good location, breakfast, room.
Timothy
family_with_children
January 10, 2026
“Excellent”
Clean and comfortable room . Very quiet.
Dermot
couple
December 13, 2025
“Perfect.”
Excellent in every aspect. Staff amazing (great chats with Daniel ☺️). Spotless, everything you need, beautiful decor. Oh! Did I say… wonderful staff. Well done.
Olivia
family_with_children
August 25, 2025
“Fantastic”
the location of the property was absolutely perfect! Walking distance of so many amazing sites, restaurants , cafes and much more. The hotel was spotless , smelt lovely and the rooms were lovely. The staff were so lovely and polite, happy to help with any questions or giving any recommendations. Would definitely go back to this hotel or recommend to family and friends if they were visiting the city.
Sharifah Aishah
solo_traveller
June 29, 2025
“A wonderful stay. Would love to repeat, and highly recommend.”
Excellent location close to all the main attractions and on a quiet street. Room was tastefully furnished and had an excellent shower, very comfortable bed. Helpful staff also made my stay memorable.
Bean
solo_traveller
June 19, 2025
“Great place to stay in heart of the city”
Location excellent. Room was very comfortable if a little small. Bathroom very functional and roomy. Staff were super helpful, very efficient and friendly
Rima
couple
April 27, 2025
“Nice stay in Madrid Doubletree Hilton”
The staff are amazing. So helpful and friendly. The hotel is modern and clean. Great decor. The location was fantastic.
GLORIA
couple
January 15, 2025
The staff, very welcoming and warm
Aviram
couple
December 29, 2024
the room was bit small than expected
stephen littlewood
couple
October 29, 2024
“Very good service”
The location is.fab.
Mark
couple
June 16, 2024
“Excellent hotel with outstanding staff.”
Great hotel, fantastic staff!
Andrew
extended_group
June 3, 2024
“fabulous business hotel! I could also use it for leisure tbh”
perfectly situated. away from the tourist traps but still 10min walk to all the best spots! the hotel itself is nigh on immaculate and their fitness room is just aces!! breakfast was AMAZABALLZ! very fresh produce and great coffee!!
Ellen
family_with_children
May 22, 2024
“I would go back there in a minute and I will recommend it to anyone”
The staff was professional, helpful and kind
Andrew
solo_traveller
May 1, 2024
The location was convenient, the welcome warm and the hotel comfortable
ANTONIO
solo_traveller
April 25, 2024
bien
Liron
couple
January 21, 2024
“Best value for money in Madrid”
Best center location Friendly staff excellent facility and gym Nice restaurant
Anca Maria
couple
January 12, 2024
“Professionalism and amiability of Mr Bogdan Lupu- member of the staff”
The location
Facilities
Accessibility
Wheelchair accessible
Activities
Fitness, Fitness centre
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Restaurant, Bar, Breakfast in the room, Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Air conditioning, Allergy-free room, WiFi available in all areas, Facilities for disabled guests, Lift, Safety deposit box, Heating, Non-smoking rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Shuttle service, Concierge service, Shuttle service (additional charge), Daily housekeeping, Ironing service, Luggage storage, Express check-in/check-out, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Deluxe King Room
This room offers street views, a Nespresso coffee machine, free WiFi and a 49-inch HD TV. There is a bathroom and the room includes a safe, minibar, and air conditioning.
Double Room
This double room offers views of the courtyard, complimentary WiFi, a 49-inch HD TV and Sweet Dreams® bed. There is a bathroom and the room includes a safe, minibar, tea and coffee making facilities and air conditioning.
King Guest Room
This double room offers views of the courtyard, complimentary WiFi, a 49-inch HD TV and a king-size Sweet Dreams® bed. There is a bathroom and the room includes a safe, tea and coffee making facilities, minibar, and air conditioning.
King Room - Mobility Access
Rooms are 21 square metres. This room is adapted for guests with reduced mobility. It comes with a kettle, free WiFi and a 49-inch HD TV, and a king-size Sweet Dreams® bed.
Queen Room
This room offers views of the courtyard, complimentary WiFi, a 49-inch HD TV and Sweet Dreams® bed. There is a bathroom and the room includes a safe, tea and coffee making facilities, minibar, and air conditioning.
Superior King Room
This larger room comes with a Nespresso coffee machine, free WiFi and a 49-inch HD TV, and a king-size Sweet Dreams® bed. There is a bathroom and the room comes with bathrobes and slippers. The room includes a safe, minibar, and air conditioning.
Hotel Policies
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