BYPILLOW Crosstown
12 Calle de Jesús y María
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Why people book this hotel
“Location and cleanness”
“Good location”
“Big comfortable room, quiet location”
“Every room has a kettle and complementary tea and coffee which is really useful …”
“Clean, comfortable and well located place”
“Central location close to bus/metro stations, friendly reception, nice and clean…”
“Location was great, staff was really friendly”
“location is good staff is very friendly speaks english and helping nature , for …”
“No breakfast available”
“Great value”
Overview
A recently renovated guest house situated in the centre of Madrid, BYPILLOW Crosstown is a 3-star accommodation close to Plaza Mayor and Mercado San Miguel. It is located 700 metres from Puerta del Sol and offers private check-in and check-out. The accommodation provides a 24-hour front desk, a lift and organising tours for guests. All units feature air conditioning and a flat-screen TV. With a private bathroom equipped with a shower and a hair dryer, units at the guest house also offer free WiFi, while selected rooms are fitted with a terrace. At the guest house, all units come with bed linen and towels. Popular points of interest near the guest house include Puerta de Toledo, Reina Sofia Museum and Atocha Train Station. The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 14 km from BYPILLOW Crosstown.
Traveller reviews
Dražena
solo_traveller
May 18, 2026
Location and cleanness.
Ahmed
solo_traveller
May 17, 2026
Good location
Caroline
extended_group
May 14, 2026
“Very good location in the heart of Madrid”
Tomas
solo_traveller
May 6, 2026
“Fantastic!”
Gabriela at reception was fantastic!
Marion
solo_traveller
May 3, 2026
“Perfecto”
Big comfortable room, quiet location.
Yevhenii
couple
May 2, 2026
Noise inside and outside. Thin wall. Was cold in room.
Timothy
extended_group
April 29, 2026
“Very nice - have stayed there before and would return.”
Location, decor, comfort
Fenicia
solo_traveller
April 23, 2026
“Nice place to stay!”
Very close to everything. Bar, restaurant and underground.
PERIKLIS
solo_traveller
April 23, 2026
“Clean and well located”
Clean, comfortable and well located place
Ionut
couple
April 20, 2026
Central location close to bus/metro stations, friendly reception, nice and clean room. There are lockers to store luggage until check in.
Sangeeta
solo_traveller
April 17, 2026
“If it wasn't doe the cold water the place is really nice. It's pretty central.”
No breakfast available!
Jack
couple
April 14, 2026
“Easy and comfy”
Nice and comfy, close to a metro
Thomas
solo_traveller
April 3, 2026
Great value
Milagros
solo_traveller
March 31, 2026
“Really comfortable, petit hotel in a great location.”
Location was great, staff was really friendly. Every room has a kettle and complementary tea and coffee which is really useful for short trips like mine. The room was clean, quiet, bed was comfortable, shower had great pressure and temperature (also really appreciated it having not only body gel and shampoo but also conditioner !! :)
NAVEEN
couple
March 31, 2026
location is good staff is very friendly speaks english and helping nature , for breakfast many near by cafe is there
Jade
solo_traveller
March 30, 2026
“Loved it”
Stayed for only a night. But the bed was incredibly comfy, reception was helpful and really friendly! They called a cab for me to the airport. Location is also near all the main streets. 10/10 would stay again.
Billur
couple
March 30, 2026
“this place is perfect to have a fun long weekend in Madrid.”
The location (is very close to hipster parts of the city as it is to mainstream city center) the stuff they are available whenever! Lastly the building was renewed or new that also feels good. All in all this hotel is perfect to have a fun long weekend in Madrid.
Radu
family_with_children
March 24, 2026
“Very good value for money!”
The location is great!
Calleja
couple
March 23, 2026
Location is perfect as it is central.
Paris
couple
March 23, 2026
“Great stay.”
Very comfortable and clean. The location is great, not far from the metro stop and the shops.
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
General
Heating, WiFi available in all areas, Non-smoking rooms, Family rooms, Lift, Non-smoking throughout, Air conditioning
Internet
Internet services, WiFi, Free WiFi
Physical distancing
Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Access to health care professionals
Services
24-hour front desk, Tour desk, Private check-in/check-out, Lockers
Family Room
The family room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The family room provides a wardrobe, an electric kettle, parquet floors, heating and a flat-screen TV.
Family Room with Terrace
The family room features air conditioning, a minibar, a terrace with city views as well as a private bathroom boasting a shower. The unit has 3 beds.
Double Room
The double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Double Room with Terrace
The double room offers air conditioning, a minibar, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Economy Double Room
The double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Superior Double Room
The double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Superior Double Room with Terrace
The double room features air conditioning, a minibar, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Triple Room
The triple room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The triple room provides a wardrobe, an electric kettle, parquet floors, heating and a flat-screen TV. The unit has 2 beds.
Twin Room
The twin room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The twin room offers a wardrobe, an electric kettle, parquet floors, heating and a flat-screen TV. The unit has 2 beds.
Single Room
The single room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Hotel Policies
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