Hotel Complex Ukraine
Slovatskogo Street 2
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Why people book this hotel
“Staff were very polite and helpful”
“Hotel staff is so good and kindly”
“Central location, Friendly staff”
“Location of the hotel was excellent”
“Room was spacious, spotlessly clean, and the bed comfortable”
“Rooms are clean and comfy”
“Wifi worked well, bed was comfy”
“The staff was very friendly and helpful, rooms were big and quiet and breakfast …”
“I had an early departure and they provided a lovely breakfast box”
“Breakfast is very good, too”
“Good location to explore Lutsk Friendly staff at reception As I departed early…”
Overview
Located 1 km from Lubart’s Castle in Lutsk city centre, this hotel features a spa centre with a sauna and solarium. It offers a 24-hour reception and free WiFi and parking. Each unit at Hotel Complex Ukraine features a mini-fridge, cable TV and wardrobe. Bathrooms include a shower. Breakfast is served daily on site. The restaurant specialises in European and Ukrainian cuisine with an emphasis on meat dishes. Guests of the hotel can relax in the sauna, visit the solarium, as well as order a massage service. The property is 350 metres from Saint Trinity Cathedral. Staff at the reception can also organise transfer to Lviv Airport, 150 km away.
Traveller reviews
Marcus
solo_traveller
May 24, 2026
“Good location, friendly staff”
Good place to stay in Lutsk. Central location, Friendly staff. Wifi worked well, bed was comfy.
Simon Bath
solo_traveller
May 10, 2026
Location of the hotel was excellent. A minute walk to the city centre and the shopping centre. Staff were very polite and helpful. Room was spacious, spotlessly clean, and the bed comfortable. Shower was great.
Cedeno
solo_traveller
May 5, 2026
I think its time to make some upgrades and remodeling
lauri
couple
August 10, 2025
Hotel staff is so good and kindly !!!!
Mirva
extended_group
February 10, 2025
The staff was very friendly and helpful, rooms were big and quiet and breakfast was very nice.
Marcus
solo_traveller
December 15, 2024
“Good place”
I stayed at this hotel for the third time. I like the central location. Rooms are clean and comfy. Friendly staff.
Ivan
solo_traveller
October 7, 2024
Good deal, good place to stay. Awesome staff, fast registration, clean room, clean bed. Didn't hear any noise from neighbours. Parking lot.
Nataliya
couple
October 5, 2024
“In general good”
Location in center, clean room.
Robert
couple
July 18, 2024
“Recommended”
Excellent location in the heart of Lutsk, shopping mall with restaurants is next to the hotel, and the lady at the reception ( Alina), spoke an excellent English and was very helpful.
Peter
extended_group
June 18, 2024
very good
Marcus
solo_traveller
May 18, 2024
“Great place to stay in Lutsk”
Central location in Lutsk. Excellent base to explore the city. Friendly staff. I had an early departure and they provided a lovely breakfast box.
David
solo_traveller
May 6, 2024
Is the elevator fixed? I had to use the stairs a lot!
Martin
family_with_children
April 16, 2024
A great option right in the center of Lutsk. I recommend to pay a little extra for the better room category, if available. Breakfast is very good, too.
Martin
solo_traveller
December 23, 2023
I had to check in during the middle of the night/during curfew hours and everything went just as smoothly as I could have wished. The location is absolutely central. Great value for money!
Marcus
solo_traveller
September 24, 2023
“Good place to explore Lutsk”
Good location to explore Lutsk Friendly staff at reception As I departed early on the day of check-out, the hotel prepared a good breakfast box WIFI worked well Supermarket next door
Aaron
extended_group
June 7, 2023
“Idea central location, a clean modern hotel.”
smart clean and modern
Angelina
solo_traveller
June 5, 2023
Kitchen is not good
Aram
solo_traveller
April 13, 2023
very clean hotel. staff very nice and helpful and restaurant staff also very nice. food from restaurant delicious good chef. thanks for everything see you next time
Olga Lazutina
solo_traveller
March 15, 2023
“Next time I will choose this hotel again.”
My room was Deluxe Double or Twin Room. It was a good choice. The room is big and newly renovated, huge TV. It was warm, very clean, with sleepers, shampoo, everything what needed. It was quiet with windows to the yard. The location is right in the center, very convenient, with food stores, cafes, shopping mall nearby. Also good that there is a secured parking area. I liked breakfast as well. It is not buffet, but 4 options were suggested to choose, tasty enough. The staff at the reception and in the restaurant were friendly and helpful.
Valeriia
extended_group
March 11, 2023
“good value for money”
excellent location, renovated facilities, cleanness and very welcoming staff
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Casino
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Fruits, Coffee house on site, Breakfast options, Restaurant, Bar, Special diet menus (on request)
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Allergy-free room, WiFi available in all areas, Lift, Safety deposit box, Heating, Non-smoking throughout, Air conditioning, Designated smoking area, Non-smoking rooms, Pets allowed, Facilities for disabled guests, Family rooms
Internet
Internet services, Free WiFi, WiFi
Parking
Street parking, Parking on site, Private parking, Free parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Lockbox key collection at the property
Services
Barber/beauty shop, Ironing service, Room service, Meeting/banquet facilities, Business centre, 24-hour front desk, Shared lounge/TV area, Daily housekeeping, Private check-in/check-out, Fax/photocopying, Luggage storage, Packed lunches
Deluxe Family Room
Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Deluxe Double or Twin Room
This air-conditioned junior suite features a seating area with a TV, a fridge and a desk. The bathroom is equipped with a shower. Slippers and free toiletries are provided. This suite has extra space.
Large Double or Twin Room
This twin/double room features air conditioning, heating and a flat-screen TV.
Quadruple Room
This quadruple room features air conditioning, heating and a TV.
Suite
This air-conditioned suite offers two rooms and a balcony. The living room features a flat-screen TV and a minibar. There is also a desk, and an electric kettle with a tea set. The bathroom is equipped with a shower. Bathrobes, slippers and free toiletries are provided.
Comfort Single Room
This room features a TV, a fridge and a desk. The bathroom is equipped with a shower. Free toiletries are provided.
Standard Single Room
This room features a TV, a fridge and a desk. The bathroom is equipped with a shower. Free toiletries are provided.
Hotel Policies
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