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Hotel Ceresio

Hotel

Via S. Balestra 19

hotel
hotel

Why people book this hotel

Great location
7 mentions

The location is good, easy to walk to the lake and close to bus stops

Good location close to the park and not too far from the centre

Friendly staff
7 mentions

The staff were friendly and helpful

Location and staff

Comfortable rooms
6 mentions

The beds were comfortable

Nice room and delicious breakfast

Breakfast available
5 mentions

Breakfast was plentiful

Central location, close to the lake and all the action, cozy and comfortable bed…

Clean rooms
3 mentions

The room was basic but clean and comfortable

Very clean, Very quiet, very polite, ideally located next to the city center and…

Good value
2 mentions

We could check in earlier A sweet surprise was that we got the Ticino ticket, wh…

Price-wise it is also a good deal

Overview

Lugano’s Hotel Ceresio is within a 5-minute walk of Lake Lugano, the university, the Quartiere Maghetti Shopping Center and Lugano’s congress centre. The Central Bus Station is a 10-minute walk away. All units at the Ceresio have a private bathroom and cable TV. Several units are made up of interconnecting rooms. Continental breakfast is served each morning. Hotel Ceresio’s restaurant serves local specialties and uses seasonal produce. A bar can also be visited on site, and room service is available.

Traveller reviews

A

Aldo

solo_traveller

May 11, 2026

4

Too Little for the cost

Closed, dark and empty from the whole afternoon, so impossible to contact t'hem for anything. Intermitent internet.

B

Brenton

solo_traveller

April 27, 2026

8

Good location, comfortable stay.

The staff were friendly and helpful. The room was basic but clean and comfortable. The location is good, easy to walk to the lake and close to bus stops. A ticano was provided and it was very useful

M

MASSIMILIANO

solo_traveller

April 22, 2026

8

All ok, except...see below

P

Paul

couple

April 15, 2026

6

Comfortable hotel in a good location.

Good location close to the park and not too far from the centre. The beds were comfortable.

D

Diana

extended_group

February 10, 2026

7

Ok for a short stay

The location

V

Veronica Vinciotti

solo_traveller

January 30, 2026

8

Location and staff

O

orsetti

solo_traveller

December 19, 2025

1

Avoid this place

Nothing, I had a terrible experience

C

CAIO

solo_traveller

December 17, 2025

10

Great option in Lugano

Staff, matress, pillows

S

Sam

extended_group

November 19, 2025

7

No frills but fine.

Breakfast was plentiful . Powerful shower

N

Nina

couple

October 31, 2025

9

The cussion and the mattress were outstanding, as well as well as the location, cleaniness, and the breakfast which was

In the center

G

Gerard

couple

August 21, 2025

5

A dull experience

Three things were poor. First, the hotel staff leave the hotel at 2pm (pm, not am, just to be clear) and everything after that is shut down. Guests can only go in and out of a side door, and then just to their rooms, no other access to any other part of the hotel is possible. We were given instructions how to get in to our room after 2pm, and we were ok, but in 21st century Switzerland, is this normal hotel practice? I have travelled a lot in the world and and I have never stayed in a hotel that effectively closes in the afternoon. Second, please dont bother with the included breakfast, its pathetic. Finally, the "city tourist tax" added 25 euros to our bill, and if we knew about that beforehand (and Booking.com must be clearer about these additional charges when reserving) we might have chosen somewhere else.

P

Patrick

solo_traveller

July 26, 2025

10

Nice Hotel close to the lake!

Nice room and delicious breakfast! Thank you!

M

Matea

solo_traveller

July 20, 2025

9

Central location, close to the lake and all the action, cozy and comfortable bed, accesa quite ok even you don’t make until the 8pm last check in hour, breakfast could be more diversified though.

A

Anna

family_with_children

July 19, 2025

9

We could check in earlier A sweet surprise was that we got the Ticino ticket, which allowed us to use all public transportation in the region for free The staff was very nice Good value

E

Eduardo

solo_traveller

June 10, 2025

7

Very well located . Close to the lake and centro .

F

Franck

couple

April 26, 2025

3

Dispicable

The localisation

T

TIMOKRATIS

solo_traveller

March 28, 2025

8

They could do better with a little more effort

Very clean, Very quiet, very polite, ideally located next to the city center and the university, restaurants literally a 2 minutes walk.

S

Simon

solo_traveller

December 21, 2024

8

Good for a short business stay.

Everything was fine for a short business stay. The staff is friendly, the room is clean, everything you need is provided, and the breakfast is good enough to start the day. Price-wise it is also a good deal.

K

khaled

family_with_children

December 2, 2024

8

Location perfect.

S

Shailendra

solo_traveller

October 26, 2024

9

Value for money

Breakfast , staff

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Visual aids: Tactile signs

Activities

Spa lounge/relaxation area, Temporary art galleries, Themed dinner nights, Happy hour, Cooking class, Live music/performance, Live sport events (broadcast), Bingo, Sauna, Fitness centre, Golf course (within 3 km), Spa and wellness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Entertainment and family services

Board games/puzzles, Kids' outdoor play equipment, Baby safety gates

Food & Drink

Wine/champagne, Fruits, Snack bar, Breakfast in the room, Bar, Breakfast options, Coffee house on site

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas, Lift, Facilities for disabled guests, Family rooms, Non-smoking rooms, Soundproof rooms, Safety deposit box, Heating, Bicycle parking

Internet

Internet services, WiFi, Free WiFi

Outdoors

Terrace

Parking

Parking, Parking on site, Private parking, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Face masks for guests available

Self check-in

Lockbox key collection at the property

Services

Room service, Meeting/banquet facilities, Laundry, Express check-in/check-out, Ironing service, Fax/photocopying, Luggage storage, Currency exchange, Packed lunches, Tour desk, Concierge service, Private check-in/check-out, Trouser press, Vending machine (drinks), Vending machine (snacks), Lockers, Shared lounge/TV area, Daily housekeeping

Transport

Public transport tickets

Family Junior Suite

Family rooms consist of 2 connecting double rooms. The units have 2 bathrooms and cable TV.

Max 4 guests 28 1 bedroom 1 bathroom
Double Room

Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as mountain views. The unit offers 1 bed.

Max 2 guests 16 1 bedroom 1 bathroom
Twin Room

These rooms have a private bathroom and cable TV. Some rooms are wheelchair accessible. Guests needing one of these rooms are requested to inform the property in advance, as they are limited and subject to availability. Contact details are stated in the booking confirmation.

Max 2 guests 16 1 bedroom 1 bathroom
Single Room

These rooms have a private bathroom and cable TV.

Max 1 guests 13 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 13:00 to 20:00
Check-outFrom 07:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 1:48 AM

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