A wonderful place! A spacious, clean room with everything you need for a comfortable stay. The hotel manager is wonderful – he was always ready to help with any questions. The breakfast selection was excellent, and a special thank you for being able to grab coffee or tea whenever you wanted! This might be a small thing for some, but for us, it showed how carefully the hotel is managed! The location is also superb – it's literally in the city center, and you can walk anywhere in 15 minutes at most. I recommend it to everyone!

“Comfortable enough and the receptionist was very helpful.”

Spacious room with plenty of storage

“Clean hotel. 15 minute walk from Central area.”

Clean hotel about 15 minutes from the night market and centre of town. Good shower. Balcony is shared with other guests.

“Good place to stay in Luang Prabang”

The location is very good on a quiet street with some restaurants and even a fruit shop. 5min walk to the night market and 7min to the river. The rooms are large and spacious. Free coffee, tea and water in the lobby.

Staff to be more informative, Cleaning was poor and so more attention to the workforce.

“Excellent choice for a hotel in Luang Prabang”

good location, nice safe clean hotel and staff members couldn’t do enough for you - helped organise day trips and even train tickets to leave luang prabang. Was all perfect would definitely recommend.

“Brilliant Hotel in Luang Prabang”

Really nice place to stay, the rooms were super spacious and the hotel was very clean. The host was amazing and he was always around and willing to help with whatever we needed. He stored our luggage for us while we went on an overnight trip elsewhere which was really useful too. Breakfast was good, fruit to start with a hot drink followed by a choice of 7 mains. The hotel is about 10-15 minutes walk from the night market and main places to visit which was great. Overall, an amazing hotel which I definitely recommend.

I ended up here because of a relocation, but this hotel was much better than the previous one. Clean, spacious, wifi, air conditioning worked well, there was no sewer smell, bathroom was spacious, breakfast was great. Price-value ratio is acceptable. In a walking distance to the main attractions. Would recommend.

This hotel was amazing and we loved our stay here. The location was fantastic, right next to the night market, the breakfast was lovely and the hotel was clean and comfortable. The absolute highlight though was the staff, incredibly helpful and friendly, especially Giang who helped us out so much when our train was cancelled and gave us some great local recommendations. We could not recommend this place highly enough!

“I would recommend the hotel to friends and family.”

The best thing about Phailin Hotel 1 where we stayed is location, location, location. It is right in the city central. The room is clean, with hot water shower, good wifi connectivity, and working AC. The owner, Ms. Ziang, is friendly and very accommodating. Definitely, you get the most bang for your money.

“Amazing stay, awesome staff”

I like this hotel, it was so comfortable and cozy

Verry good

“OK”

Fairly clean. Nice balcony. Friendly guy at front desk. It’s very central if you like that.

Clean comfortable, and the manager Zen is fantastic she goes out of her way to help everyone

Giang from reception was extremely helpful with the planning and execution of our stay and also with booking our onward journey.

This hotel was amazing and we loved our stay here. The location was fantastic, right next to the night market, the breakfast was lovely and the hotel was clean and comfortable. The absolute highlight though was the staff, incredibly helpful and friendly, especially Giang who helped us out so much when our train was cancelled and gave us some great local recommendations. We could not recommend this place highly enough!

“Excellent receptionist the one and only person single-handedly does every thing perfectly”

The receptionist at Phailin hotel was excellent very helpful and was there for any assistance She is one of the best receptionist we have met in our 20 years of travel

“Very good value!”

PhaiLin was a lovely hotel, just what I needed after doing the Nong Khiaw hike. I didn’t catch her name, but the lady at reception was so accommodating, friendly & welcoming. When I asked for a hairdryer, she said it should have been in the room already & found one for me instantly. She also arranged for my laundry to be done. The bed was comfortable & really big, the room was spacious, the AC was strong and the bathroom was clean. The water was mostly hot - it was a little cooler than I hoped later in the evening, but I’m not sure if that was due to it being late. The breakfast was nice & there was a decent variety to choose from. The cafe & restaurant right opposite were both excellent choices for lunch & dinner.

Very clean, also, staff is very nice! Communication is very good.

“I would recommend the hotel to friends and family.”

The best thing about Phailin Hotel 1 where we stayed is location, location, location. It is right in the city central. The room is clean, with hot water shower, good wifi connectivity, and working AC. The owner, Ms. Ziang, is friendly and very accommodating. Definitely, you get the most bang for your money.