“Excellent stay with Excellent service.”

Everything.

“The best view I have ever experienced.”

The view!!! Atmosphere!!!!

“A Home Away from Home”

Despite the heavy rains and difficult roads, Serena Hotel went above and beyond to make our stay memorable. The staff were incredibly professional and warm, giving the place a truly homely feel. We’ll definitely be back!

Beautiful view, fantastic food. Friendly Staff. Overall 10/10

“Stunning locationin Mara Triangle”

Amazing location-lions were literally on our doorstep,we also preffered Mara triangle to main reserve as it was much quiter.stunning views,great pool and friendly staff,good food There was also small fridge in the room which was a plus,there was also a gym but the equipment definitely need some spruce up

Lovely hotel, staff were great - especially the driver for our safaris.

“Unforgettable, magical stay !”

The view is spectacular and you can see animals in the savanna from there. The hotel is lovely and well maintained. All members of staff are extremely friendly and professional. The room service is exceptional and the food at the restaurant delicious. Staying there definitely contributed to an unforgettable stay in the Mara !

“Magical and memorable”

Mara Serena Lodge is nothing short of magical. From the moment you arrive, you are wrapped in warmth, care, and an atmosphere that makes you feel completely at home. The setting itself is superb—breathtaking views, serene surroundings, and a sense of timeless beauty that makes the entire experience feel truly special. What really sets Mara Serena apart, however, is the people. The staff are without question some of the friendliest, most attentive, and genuinely kind individuals we have ever encountered. A very special mention must go to the incredible team who make every guest feel like family: Wilson the manager, along with Duncan, Pamella, Daniel, Belina, Anne, and the wonderful team behind them. Their attention to detail, warmth, and professionalism elevate the experience to a level that is simply second to none. The New Year’s entertainment was outstanding—easily the best we have ever experienced. The dancing and acrobatic performances were world-class, vibrant, and unforgettable, creating an electric atmosphere that had everyone smiling and celebrating together. And then there is the food—truly exceptional. The variety, quality, and presentation of the buffet were incredible, with every meal feeling like a feast. The attention to detail in both flavor and service was impeccable, and it was clear how much care goes into every dish. Mara Serena Lodge is not just a place to stay—it is an experience. Magical, heartfelt, and unforgettable. We cannot recommend it highly enough and will cherish the memories made here for a very long time

“Enjoyable”

Everything The guide was excellent

“Unforgettable, magical stay !”

The view is spectacular and you can see animals in the savanna from there. The hotel is lovely and well maintained. All members of staff are extremely friendly and professional. The room service is exceptional and the food at the restaurant delicious. Staying there definitely contributed to an unforgettable stay in the Mara !

“Marvellous.If you want to have an immersive experience in Masai Mara park, go there with eyes closed”

Superb immersive experience in Masai Mara park, with a beautiful view from a hilltop on the valley. Creative architecture which intgerates very well with the environment. Flawless service

“A tip-top stay, with friendly - but not intrusive - staff. Weather was a bit dodgy.”

Breakfast - great. All food was great. The view from the room was exceptional. Also enjoyed the room's character.

“Amazing location! Very friendly staff! Perfect safari games under any weather conditions! Enjoy!😇”

The hotel location is wonderful! The second time after eight years visited Mara Serena. Amazing safaris even during the rain season. Special respect to guides- drivers! Mozes brought us on the muddy broken road to see the lion pride on the short distance! Special respect! Only small remark to the administration: don’t save the money for the African local fruit- more mangos, papayas, pine apples….! And every customer will be happier!🙂😇

“Wonderful stay, 2nd time at Mara Serena and perfect location.”

Location and staff are very friendly

“Magical views”

The hotel is in the most fantastic location and you don't need to drive through any park gates as you're in the heart of the action. The views across the Mara Triangle are incredible, we could see elephants and giraffes from the terrace and from our bedroom. The food was far better than I expected and plenty of choice for vegetarians. Booking game drives was really simple and we loved every minute of our drives. The hotel seemed really good value compared to others I looked at. Quite simply it was a trip of a lifetime.

relaxing

“Exceptional location and view ! This place has a soul.”

Exceptional location and view, friendly staff, the buildings are much better than they look on photos, the place has a lot of charm and soul. You feel remote in the nature of Maasai Mara. The pool is amazing with the view and heated.

“It was just okay.”

The game drives

“This is a lovely hotel & would highly recommend.”

Mara Serena was very good , the food was excellent . All the staff were friendly & helpful, & id definitely stay there again. The view from the balcony & our room was stunning. They’re as good as the pictures show on booking.com.

“Brilliant”

The views were absolutely crazy. Staff was very helpful.