Sign In / Sign Up

Yutorelo Toyako

Ryokan

Toyako Onsen78

10 nights, 2 adults

USD$2,078

Includes taxes and charges

10 nights, 2 adults

USD$2,078

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
9 mentions

Nice happy hour with sake tasting and snacks, charming more traditional Japanese…

Good location with a partial mountain and lake view

Friendly staff
6 mentions

Fantastic service and welcome drinks

Staff were very friendly & helpful

Comfortable rooms
4 mentions

The room was generous in size

Good sized rooms

Breakfast available
3 mentions

The breakfast and evening meals were delicious

Good traditional dinner served at the hotel at extra cost and good breakfast inc…

Clean rooms
2 mentions

Room is clean

The onsen is small but clean

Overview

Featuring two different types of hot spring baths, Yutorelo Toyako is in Lake Toya, 34 km from Niseko. Free WiFi is provided in the lobby, and free private parking is available on site. Table tennis and karaoke can be enjoyed at the ryokan. Free shuttle service is available. Guests can sample meals made with organic vegetables and wagyu beef. Muroran is 31 km from Yutorelo Toyako, while Noboribetsu is 25 km from the property. The nearest airport is New Chitose Airport, 74 km from the property.

Traveller reviews

A

Amy

couple

June 9, 2026

8

Charming stay near Lake Toya

Nice happy hour with sake tasting and snacks, charming more traditional Japanese style building, couple minutes walk from the lake, and had a mineral hot water bath outside the hotel where you can dip your hands

S

Susie

family_with_children

June 8, 2026

7

We didn’t know it was a pet friendly hotel when we booked however we didn’t mind it. But we did end up contracting fleas

Good location with a partial mountain and lake view. The fireworks at night were spectacular and our toddler loved it. Free welcome bar was a lovely touch and the pet buffet was cute. You can also rent board games for your stay which my children enjoyed.

B

Boon Keng

family_with_children

June 5, 2026

9

Great service and location. Room could be more comfortable

Fantastic service and welcome drinks!

R

Robyn

couple

June 1, 2026

8

Great location, lovely large onsen, generous welcome drinks and afternoon snacks in lovely lounge.

The hotel is in a convenient loaction. The room was generous in size. The breakfast and evening meals were delicious. The hotel is a little tired and could do with a freshen.

K

Kae Moe

extended_group

May 30, 2026

8

Good value Onsen. Nice dinner and breakfast

Retro feel. Free sake and desserts from 3 to 9pm. Good sized rooms.

M

Mui Joo

extended_group

May 20, 2026

7

Staff were very friendly & helpful. Room is clean.

C

chee hong

couple

May 6, 2026

7

Provided shutter bus. Good location. Pet friendly

S

Svetlana

family_with_children

April 18, 2026

7

The property is a bit expensive for what it offers

The location is good, very short walk to the lake. Good traditional dinner served at the hotel at extra cost and good breakfast included.

A

Anders

couple

March 31, 2026

7

Authentic and delicious

A truly authentic Japanese experience. Although well worn in general the food was amazing.

L

LI YU

family_with_children

March 29, 2026

10

Nice staff Hot spring Nice

B

Bronwen

couple

March 9, 2026

7

The room was spacious with tatami mats and the scenery across the lake was stunning.

Good location, free sake tastings in the lobby and the onsen was nice.

Y

Yiu Ki

couple

February 20, 2026

8

All you can drink during dinner time is excellent

L

Lei Heng

solo_traveller

January 19, 2026

9

It was a very good experience, especially the hot spring bath.

It was a very good experience, especially the hot spring bath.

R

Raymond

extended_group

January 15, 2026

7

The location is close to the lake. Staff are nice and helpful. Able to communicate in English. The free snacks and local wine taste in the lobby was fantastic. The onsen is small but clean.

E

Eleftherios

couple

January 10, 2026

6

It was ok. Something wrong with the plumbing gave a really bad smell to the place at the days of our stay

Traditional Japanese style hotel

F

Felix

couple

January 9, 2026

3

Location was very good

T

Tan Hung

extended_group

January 5, 2026

8

Overall, we love the experience at the hotel, good food, good drink, good onsen, walking distance to the lake

We love the onsen and the happy hour drinks. The dinner set is awesome too

L

Lee

extended_group

January 4, 2026

10

Onset is awesome. The staffs are very friendly and the dinner and breakfast is excellent. The location is very close to Hoya lake .

J

Jayden

solo_traveller

December 26, 2025

8

Although slightly obstructed by taller buildings, the room offers a somewhat nice view of the lake. The public bath was great especially the open-air bath.

C

Christine

extended_group

December 19, 2025

8

It was comfortable and pleasant

The hot bath and location

Facilities

Activities

Golf course (within 3 km), Fishing, Skiing, Children's playground, Table tennis, Windsurfing, Canoeing, Hiking, Cycling, Horse riding, Hot spring bath, Open-air bath, Public Bath, Bike tours

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies

Entertainment and family services

Board games/puzzles, Indoor play area

Food & Drink

Kid meals, Wine/champagne, Breakfast options, Special diet menus (on request)

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, WiFi available in all areas, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, Lift, Safety deposit box, Non-smoking rooms

Internet

WiFi, Free WiFi, Internet services

Parking

Parking on site, Private parking, Parking, Free parking, Street parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Services

Shuttle service, 24-hour front desk, Fax/photocopying, Vending machine (drinks), Vending machine (snacks), Shared lounge/TV area, Daily housekeeping, Luggage storage, Shuttle service (free)

Japanese-Style Room - Non-Smoking

This non-smoking room has air conditioning and features tatami (woven-straw) flooring and Japanese futon bedding.

Max 5 guests 17 1 bedroom 1 bathroom
Japanese-Style Twin Room - Non-Smoking

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a seating area with a flat-screen TV, tatami, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 2 beds and 1 futon.

Max 3 guests 17 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 19:00
Check-outFrom 07:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThe property name will change from Sansui Hotel Kafu to Yutorelo Toyako as of 01 November, 2017. When booking for 10 or more guests, different policies and additional supplements may apply. Please contact the property directly for more details. Please note that child rates are applicable to children 5 years and younger and adult rates are applicable to children 6 years and older. Please contact the property for more details. Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.
Last updated: Apr 11, 2024, 10:22 AM

Price Watch

Email me price updates for Hotel Yutorelo Toyako

Each day we'll check prices and send you an email for your selected dates at Yutorelo Toyako.

If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.

Enter your name
Enter your email

Write Review

Share your experience with other travellers.
Hotel Ratings (Click to select a rating)
Service
Rooms
Location
Loading...
Yutorelo Toyako - 4 Star Hotel in Lake Toya