Sign In / Sign Up

Hotel Chagual

Hotel

Los Carrera LOS CARRERA 864

5 nights, 2 adults

USD$420

Includes taxes and charges

5 nights, 2 adults

USD$420

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
11 mentions

Great location, friendly staff and nice breakfast

Location is good for accessing La Serena Centro, less so for the seafront

Comfortable rooms
10 mentions

Internet connection was good too and there was a heater in a room

Beds were comfortable

Friendly staff
8 mentions

Staff were very helpful, the room was really comfortable and spacious and breakf…

Very nice local hotel with so friendly people working there

Breakfast available
7 mentions

Breakfast was a set continental style, but you could always ask for more if you …

Breakfast was good and served either in to the room or in the dinning room

Parking available
4 mentions

Safe parking off street for my motorcycle

safe parking, friendly staff and the internal patio

Clean rooms
2 mentions

Good location, very clean

Very clean and comfortable

Overview

Hotel Chagual is a colonial stile building located in La Serena, with an interior garden for guests to relax in. This property provides guests with a children's playground. Continental breakfast is served every morning at the property. All rooms are fitted with a flat-screen TV. Some rooms have private bahtrooms, some have shared bathroom facilities. The nearest airport is La Florida Airport, 6 km from the accommodation.

Traveller reviews

J

Jakub

extended_group

June 17, 2026

7

Great room but shower should be improved

Great location, friendly staff and nice breakfast. Internet connection was good too and there was a heater in a room.

O

Oscar

solo_traveller

April 16, 2026

10

Staff were very helpful, the room was really comfortable and spacious and breakfast was good. Location is good for accessing La Serena Centro, less so for the seafront.

K

Kolesnik

solo_traveller

November 15, 2025

10

Very nice local hotel with so friendly people working there! Highly recommend to stay!

A

Andrew

couple

November 12, 2025

8

Beds were comfortable. Coffee sachets available in the communal kitchen. Short walk into town, but the beach is about 25 minutes. Staff were very friendly, and we were able to leave our luggage after we checked out.

R

Ricardo

couple

August 22, 2025

7

Good deal

Good location, very clean

M

Mihai

family_with_children

August 12, 2025

7

Average hotel

Good location, fairly large room. Receptionist changed our initial room for a better one.

E

Eivor Rosemey

couple

June 3, 2025

9

Confortable and friendly

Nice classic building lots of space

G

Gerhard

solo_traveller

May 30, 2025

10

Best in town

Top

T

tom

family_with_children

May 15, 2025

8

Great location, staff and security. Breakfast was a set continental style, but you could always ask for more if you wanted. Definitely stay there again.

C

Carl.N

solo_traveller

January 21, 2025

8

Nice boutique hotel near to center of La Serena.

G

Guy

couple

January 13, 2025

2

Impossible to actually pay here - go elsewhere

Nothing at all. Difficult to accurately review the facilities as we didn’t get to stay there! We booked in advance and it was listed that the hotel accepted cash or visa/mastercard. Beware though, if you are not from Chile as you may experience the same problems we did. On arrival our Mastercard debit card (Starling) was not accepted in spite of using it at another hotel in the same town the night before. Same with Visa debit card (Revolut). Same problem then with both visa and Mastercard Credit cards. Asked if we could pay in USD cash. Yes they said - at last! But wait, when we asked if we would receive the change in USD they said No. Ok so would it be in Chilean Pesos then? No. Wait, so we wouldn’t get ANY change? Yes, that’s right. Last attempt; can we pay in Chilean Pesos in cash? No. Why not? It’s legal tender here in Chile and you are surely obliged to accept it? Ok they said yes you can pay but as you are foreigners there will be a 21% surcharge tax!! At this point we just gave up and cancelled the booking. They reluctantly agreed to waive the cancellation fee. I’m sure the rooms maybe nice and the location is quite central but good luck getting them to accept your payment if your not Chilean.

G

Geoffrey

couple

November 25, 2024

10

Great stay!

Very well situated for the centre of town, and outdoor courtyard.

S

Sara

couple

November 12, 2024

10

Great stay in La Serena

Very clean and comfortable. There was a little kitchen, which was a nice surprise! Breakfast was good and served either in to the room or in the dinning room. All staff very nice and helpful!

A

Andy

solo_traveller

November 10, 2024

7

Safe parking off street for my motorcycle.

Y

Yuanjie

solo_traveller

November 3, 2024

8

Nice place, good breakfast

G

Gertjan

couple

October 19, 2024

8

Great place in La Serena.

safe parking, friendly staff and the internal patio. great breakfast in the room.

T

Thomas

solo_traveller

October 19, 2024

10

A very accomodating hotel located within walking distance of the downtown core. Had a very comfortable mattress, sheets, with a very plush wool topped converter. Would highly recommend this hotel without hesistation.

A

Andrea

couple

June 9, 2024

6

Good for a one night stay

Friendly staff

A

Ann

couple

March 23, 2024

9

Peaceful place for a good night's sleep in central La Serena.

Pretty, quiet small hotel near central plaza NOT on the (overbuilt) beach strip. Safe, easy, free parking across the street. Quiet, spacious room with huge beds and good pillows. Decent breakfast served to your room or to the dining area, your choice. We stopped there for a night on our way to San Pedro and liked it so much that we stopped again on our way back south.

R

Robert

couple

January 23, 2024

9

Great service!!

The reception from Miguel who allowed us to park up, drop off our cases before check in time was excellent. Our departure was also outstanding with a lady rushing out to hand me the camera I’d left in our room. Location for the historic centre is excellent. Parking was really very good. An excellent restaurant for lunch just around the corner (La Escalera).

Facilities

Activities

Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Wine/champagne, Coffee house on site, Breakfast options, Breakfast in the room

Food & drink safety

Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Facilities for disabled guests, Family rooms, Heating, Non-smoking rooms, Designated smoking area, WiFi available in all areas

Internet

WiFi, Free WiFi, Internet services

Kitchen

Shared kitchen

Outdoors

Outdoor furniture, Garden, Terrace

Parking

Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Self check-in

Passport/ID information collected online before you arrive

Services

Daily housekeeping, Trouser press, Room service, Meeting/banquet facilities, 24-hour front desk, Laundry, Tour desk, Luggage storage, Ironing service

Double Room with Private Bathroom

This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace.

Max 2 guests 10 1 bedroom 1 bathroom
Superior Double Room

This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.

Max 2 guests 15 1 bedroom 1 bathroom
Superior Triple Room

This triple room includes a flat-screen TV with cable channels, a private bathroom as well as a patio.

Max 3 guests 20 1 bedroom 1 bathroom
Quadruple Room with Private Bathroom

This quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a patio.

Max 4 guests 20 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 11:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printBased on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 2:18 AM

Price Watch

Email me price updates for Hotel Hotel Chagual

Each day we'll check prices and send you an email for your selected dates at Hotel Chagual.

If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.

Enter your name
Enter your email

Write Review

Share your experience with other travellers.
Hotel Ratings (Click to select a rating)
Service
Rooms
Location
Loading...
Hotel Chagual - 0 Star Hotel in La Serena