“Excellent stay”

Excellent hospitality, great rooms. Baths are women/men seperated and they are so chic. Reception Staff knows enpugh english to easily communicate.

Good

“An absolutely sugoi stay in Kurobe, a real treat”

Amazing place to stay, absolutely gorgeous location and the Onsen was absolutely to die for. The hotel was a bit old and had a bit of an 80s vibe which was really cool. And it was amazing to receive kimonos to wear, and you could just walk around everywhere in them. Honestly just do yourself a favor and stay here

Loved the traditional style room and the kimonos and onsen. Staff were awesome.

“An idyllic setting. Large beautiful onsen. Old school charm.”

Wonderfully attentive team. Old World charm. The outside onsen is beautifully located. Classic style and service.

All the staff are extremely friendly and very helpful. The bridge and mountain view are so beautiful. Breakfast and dinner are just like fine art and taste delicious. Onsen is on the top of our stay. We love this place. ☺️

“Hotel room and onsen with great views of the gorge.”

Spacious tatami rooms. Rooms and outdoor onsen had great views of the gorge and passing rail train. Breakfast and dinner were delicious, and staff were friendly and helpful.

“The hotel is quite dated but the rooms were clean and the onsen was lovely. Really lovely view of the valley. The dinner”

The onsen and the food were great!

“Very great and awesome staff. Thank you.”

Staff is excellent, sincere and very well polite and attentive. We were stuck in the rain, trying to park our large 7 seater car at night. The staff came out themselve with umbrella and assisted us in parking.

“Dated hotel trading on its reputation/location”

Public baths, polite staff, authentic breakfast.

“A cozy room with a view that fulfills all your needs, 10/10 would book again.”

The staff were incredibly helpful and went out of their way to assist us. The shuttle bus service was great, both for driving us out to a dinner location, as well as dropping us off at the train station. The room was one of the best we've stayed at, yet, and the view was incredible.

We had a great stay at this hotel/ryokan. It is a very charming hotel in a charming location. The hotel staff were very nice and accomodating, and their patience is admirable. We had a wonderful time in Hotel Kurobe and Unazukionsen, so we gladly extended our stay here. The room was very nice, and the yukata is very comfy. I enjoyed the onsen very much. I love that there are also outside onsens, and that they are overlooking the valley. It's a shame I only found time to enjoy the onsen in the evening when we were back at the hotel. The hotel is located in the valley, and you can see Kurobe gorge train as it drives over the bridge and on the other side of the valley. The hotel has a tradition of waving to the train with flags in the morning. I found it very entertaining. We love the drip coffee they serve in the morning. Perfect to have while watching the train pass by. They have shuttle bus which they use to drive guests to and from the train station. It seems that the shuttle is always at the train station every time a train arrives to pick up guests. We saw a shuttle driver everytime we arrived at the station asking us if we wanted to have a ride back to the hotel. Talk about service (although we refused since we wanted to walk). Shout out to the young gamer "ninja" staff who carried my husband's heavy backpack. He did not have to, but it is probably his duty. You are a strong ninja! Shout out to the staff who drove us to the train station very early in the morning of the day we left. :)

“Fantastic location, baths with views and staff!”

Breakfast was an amazing selection of Japanese small plates with rice, miso soup and tea, lots of vegetables and authentic dishes. Staff could not have been more helpful and were willing to drop us off at/pick us up from the station or local restaurants at any time (the hotel is a short walk away from the train station/restaurant area but there is no footpath). The room description says "shared bathroom" but the room had its own toilet, sink and shower as well as access to the large hot spring baths downstairs (the hotel is built into the side of a valley) with beautiful views from the indoor and outdoor baths. Lovely snacks provided daily and the staff worked to accommodate us by providing extra futon. They also provided a list of local restaurants open for lunch and dinner.

Staff were amazing they were so nice and willing to help. Awesome room with great view for the valley, the onsen both inside and out was so relaxing and frankly one of the highlights of our trip. Transport to and from Unazuki town was provided free of charge. I recommend this place to everyone who plans to visit this magical place.

“It’s great but make sure you include dinner in your booking in advance , you can’t add it once you arrive at the hotel”

It was very traditional, the room was tatami mats with a great view of the autumn leaves on the mountain

“Fantastic location but would benefit from some renovation”

The location is exceptional, isolated from the rest of the village and directly above the Kurobe Gorge, with views over the river and railway bridge.

Everything was amazing, the staff was soo sweet and helpful, the food was excellent, the futon was really comfortable and the onsen was incredible.

“A relaxing experience of Japan’s countryside.”

The property was traditional and came with a Yukata and a complimentary snack. The onsen was a lovely temperature and had a very spacious inside bath and the changing room. The staff were very accommodating, polite and helpful with travelling to and from the local town. The room had a beautiful view of the mountain and train, the futon set was incredibly comfortable with the duvet.

“Very nice hotel”

Amazing room (upgraded), lovely staff. Great views. Very nice Onsen.

Ryokan experience. Onsens in hotel and at kurunagi.