Ella Heaven Inn Family Bungalow
Badulla Road,Dowa
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Why people book this hotel
“The kind of money they are charging i paid same amount at grand kandyan , Arali…”
“Rooms dirty 2”
Overview
Situated just 7.6 km from Demodara Nine Arch Bridge, Ella Heaven Inn Family Bungalow provides accommodation in Kumbalwela with access to a garden, a terrace, as well as full-day security. This guest house features free private parking and a shared kitchen. Boasting family rooms, this property also provides guests with an outdoor fireplace. Each unit is fitted with a kettle, a private bathroom and free WiFi, while some rooms are fitted with a balcony and some have mountain views. All units in the guest house are fitted with a flat-screen TV and slippers. The guest house specialises in a buffet and Asian breakfast and breakfast in the room is also available. There is a snack bar, and packed lunches are also available. Barbecue facilities are provided. Hakgala Botanical Garden is 43 km from Ella Heaven Inn Family Bungalow, while Horton Plains National Park is 44 km from the property. The nearest airport is Mattala Rajapaksa International Airport, 89 km from the accommodation.
Traveller reviews
Gautam
extended_group
February 12, 2026
This was my last night at Ella and i want to share my experience of staying at your property for not more than 12 hours. 1. Rooms dirty 2. Small flies on the bed 3. Entire night small flies were buzzing in the rooms 4. Dirty cutleries with ants moving on them 5. Dogs barking whole night. My 1.5 month old kid didnt sleep the whole night 6. Rat shit on plates 7. no water bottles for rooms 8. No cotton sheet covering the blankets It happens that the property in picture is usually not the same and its understandable but this was an horrible experience. We as a family were shocked. This was my first time in sri lanka and we were having a greatest time but this stay made ne think what kind of memories am i going to take back. The kind of money they are charging i paid same amount at grand kandyan , Araliya hills and expected a minimum if clean house atleast for one night ti stay I am sharing some pictures and vidoes of experince.
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast in the room, Snack bar, Special diet menus (on request), Kid-friendly buffet, Fruits, Breakfast options
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Bicycle parking, Non-smoking rooms, Family rooms, Pets allowed, Non-smoking throughout, Designated smoking area
Internet
WiFi, Free WiFi, Internet services
Kitchen
Shared kitchen
Outdoors
Outdoor furniture, Outdoor fireplace, BBQ facilities, Garden, Terrace
Parking
Free parking, Parking on site, Private parking, Parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, CCTV in common areas, CCTV outside property
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Lockers, Grocery deliveries, Vending machine (drinks), Vending machine (snacks), Private check-in/check-out, Room service, Packed lunches, Express check-in/check-out
Family Room with Private Bathroom
This family room's special feature is the pool with a view. The spacious family room features a private bathroom equipped with a shower and a bidet. The family room's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. This family room offers a minibar and a flat-screen TV with satellite channels. The unit offers 2 beds.
Deluxe Double Room with Balcony
This double room's special feature is the pool with a view. The spacious double room provides a private entrance, a minibar, as well as a private bathroom featuring a shower and a bidet. The double room's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. Boasting a balcony, this double room also features a dining area and a flat-screen TV with satellite channels. The unit offers 1 bed.
Double Room with Mountain View
This double room provides a pool with a view. The double room's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. This double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 1 bed.
Deluxe Triple Room
The pool with a view is the standout feature of this triple room. The triple room's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. This triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.
Hotel Policies
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