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Suizenji Comfort Hotel

Hotel

Izumi 1-1-1

hotel
hotel

Why people book this hotel

Breakfast available
7 mentions

Able for the first time in over two weeks I had fruit and yogurt with breakfast

breakfast was really tasty

Comfortable rooms
6 mentions

However you can take it you your room

Room was tiny

Great location
4 mentions

Clean and comfortable Close to a tram station

convenient location, great value for money and nice buffet breakfast options wit…

Good value
3 mentions

Value for money

Clean rooms
2 mentions

Nothing to complain about in terms of cleanliness though

Friendly staff
2 mentions

Room was quiet and comfortable, staff friendly and helpful

Overview

Featuring a massage service and Japanese restaurant, Suizenji Comfort Hotel is just a 3-minute walk from Kumamoto’s Suizenji-Koen Tram Station. The air-conditioned rooms include a private bathroom and free internet. The classically decorated rooms at Comfort Hotel Suizenji have a tea/coffee maker and refrigerator. Guests can request a feather or low-impact foam pillow at reception. Its en suite bathroom comes with a large bath tub. Suiizenji Koen Park is a 5-minute walk from the hotel. Kumamoto Station and Kumamoto Castle are about a 20-minute train ride from nearby Suizenji-Koen Tram Station. Airport shuttle bus stops at Suizenji-koen Bus Stop, which is a 3-minute walk from the hotel. Mount Aso can be reached within 1 hour drive. Coin-operated laundry machines are provided, and laptop PCs can be rented from reception. Bicycle rental and car rental can be arranged. Restaurant Ozara-Kozara serves a buffet breakfast and lunch featuring Japanese dishes.

Traveller reviews

M

Mike

solo_traveller

May 18, 2026

10

Touring bicycle secured in lobby during overnight stày.

畠元

solo_traveller

September 9, 2025

9

Clean and the valuable stay

Clean and comfortable Close to a tram station

S

Steven

solo_traveller

May 16, 2025

8

Good location for me with a good breakfast

The shower water got warm really quickly so showered quickly too. Able for the first time in over two weeks I had fruit and yogurt with breakfast.

H

HByers

extended_group

March 11, 2025

9

Friendly staff and nice traditional breakfast with a comfy bed and quite spacious room

convenient location, great value for money and nice buffet breakfast options with helpful staff and a very efficient automated check in system.

H

HByers

extended_group

March 11, 2025

8

Comfortable sleep, easy to check in and superb breakfast options

breakfast was really tasty. I enjoyed the Japanese style breakfast options but also the yogurt, fruit and bread options were very nice to have. The fresh supply of nightwear was a nice touch. i made use of a nightgown and kimono style gown.

D

Daniel

solo_traveller

January 20, 2025

9

The breakfast is average. However you can take it you your room. This is the main feature here i think. I stay in kumamoto every year for 3 weeks. this will be my go to hotel.

D

Daniel

extended_group

December 1, 2024

8

Free bicycle rental was very good. Easy to move around.

T

Tjahjono

family_with_children

September 16, 2024

9

-

No breakfast

C

CHUN NAM

family_with_children

August 26, 2023

8

Value for money. Breakfast is nice.

K

Kevin

couple

May 2, 2023

3

Would not recommend

Location was far away from city. Room was tiny.

W

Wai Mun

extended_group

May 1, 2023

9

Value for money

T

Thabiso

solo_traveller

December 2, 2022

8

Great breakfast …bad bed and pillow

I couldn’t login in into the WIFI and the bed had been trash…but everything else…I love it

J

Jackie

family_with_children

November 25, 2022

8

Comfortable and convenient

Location was convenient for Suizenji garden and Shin Suizenji Station. Room was quiet and comfortable, staff friendly and helpful..no English. They looked after my luggage. Breakfast was excellent, tasty and imaginative, Japanese style.

A

Antoinette XI

solo_traveller

November 7, 2021

8

Does the job and has a large bath

You get what you pay for. This is one of the cheapest single rooms I could find in Kumamoto, but it is clearly worn down. Nothing to complain about in terms of cleanliness though. The room is slightly bigger than the standard size at this prize, there was enough space between the bed and the desk. There are no hangers by the exit, but you get a small wardrobe by the desk. There is a fabric freshener too. The desk is quite big, so you can do work comfortably if you have any. The best part is the large bath and a spacious bathroom. Also I didnt expect the view to be this good (I stayed on the 8th floor). You can get a nice yukata or a bathrobe by the elevator. The hotel is 3 min away from the bus stop from where you can get to Fukuoka for around 2300 yen.

Facilities

Activities

Massage

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Heating, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift

Internet

Internet services, WiFi, Free WiFi

Parking

Parking on site, Private parking, Parking, Parking garage

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property

Services

24-hour front desk, Laundry, Dry cleaning, Ironing service, Trouser press, Vending machine (drinks), Vending machine (snacks), Daily housekeeping, Fax/photocopying, Luggage storage

Double Room - Disability Access/Non-Smoking

Features 2 semi-double beds (120cm wide) and disability access with railings and a bathroom near the door. The classically decorated room has a tea maker and refrigerator. Guests can enjoy video-on-demand movies on the flat-screen TV, and can request a feather or low-impact foam pillow at reception. Its en suite bathroom comes with a large bath tub.

Max 3 guests 17 1 bedroom 1 bathroom
Double Room with Small Double Bed - Non-Smoking

Features a semi-double bed (120 cm wide). The classically decorated room has a tea maker and refrigerator. Guests can enjoy video-on-demand movies on the flat-screen TV, and can request a feather or low-impact foam pillow at reception. Its en suite bathroom comes with a large bath tub.

Max 2 guests 13 1 bedroom 1 bathroom
Double Room with Small Double Bed - Smoking

Features a semi-double bed (120 cm wide). The classically decorated room has a tea maker and refrigerator. Guests can enjoy video-on-demand movies on the flat-screen TV, and can request a feather or low-impact foam pillow at reception. Its en suite bathroom comes with a large bath tub.

Max 2 guests 13 1 bedroom 1 bathroom
Triple Room - Non-Smoking

The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room features air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 3 beds.

Max 5 guests 21 1 bedroom 1 bathroom
Twin Room - Non-Smoking

Features 2 semi-double beds (120cm wide). The classically decorated room has a tea maker and refrigerator. Guests can enjoy video-on-demand movies on the flat-screen TV, and can request a feather or low-impact foam pillow at reception. Its en suite bathroom comes with a large bath tub.

Max 4 guests 17 1 bedroom 1 bathroom
Twin Room - Smoking

Features 2 semi-double beds (120cm wide). The classically decorated room has a tea maker and refrigerator. Guests can enjoy video-on-demand movies on the flat-screen TV, and can request a feather or low-impact foam pillow at reception. Its en suite bathroom comes with a large bath tub.

Max 4 guests 17 1 bedroom 1 bathroom
Single Room - Non-Smoking

Features a semi-double bed (120 cm wide). The classically decorated room has a tea maker and refrigerator. Guests can enjoy video-on-demand movies on the flat-screen TV, and can request a feather or low-impact foam pillow at reception. Its en suite bathroom comes with a large bath tub.

Max 2 guests 13 1 bedroom 1 bathroom
Single Room - Smoking

Features a semi-double bed (120 cm wide). The classically decorated room has a tea maker and refrigerator. Guests can enjoy video-on-demand movies on the flat-screen TV, and can request a feather or low-impact foam pillow at reception. Its en suite bathroom comes with a large bath tub.

Max 2 guests 13 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 10:52 AM

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Suizenji Comfort Hotel - 3 Star Hotel in Kumamoto