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Kumamoto Hotel Castle

Hotel

Jotomachi 4-2

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hotel

Why people book this hotel

Great location
13 mentions

The location was good

The location gives you a great view of the Castle

Friendly staff
10 mentions

An old-school hotel with exceptional service, a couple of excellent restaurants,…

It was also classier than we were dressed for, but staff were only friendly neve…

Comfortable rooms
9 mentions

Was given a room upgrade due to booking status

The rooms were generously sized, and the castle view room was wonderful

Clean rooms
5 mentions

Fantastic location, staff were friendly and helpful and the rooms were clean and…

Very central and very clean also everyone is very helpful

Parking available
1 mentions

Parking is available at a cost

Pool
1 mentions

It was an old style hotel with odd shaped rooms and no gym/ pool

Overview

Kumamoto Hotel Castle is a 7-minute walk from the famous Kumamoto Castle. It features 4 restaurants and modern guest rooms with free WiFi. The hotel is situated a 10-minute drive from JR Kumamoto Station. To reach the Suizenji Park, take a 15-minute tram ride from Toricho Suji Station or alternatively take a 10-minute taxi ride. Rooms come with a private bathroom, a refrigerator and free toiletries. Satellite channels can be enjoyed at an additional charge on the flat-screen TV. The restaurants at Hotel Castle Kumamoto specialises in international dishes such as Japanese, French and Chinese. Dinning Kitchen Kuyouan is open for breakfast, lunch and dinner. The hotel offers various services including luggage storage, currency exchange, dry cleaning and fax/photocopying.

Traveller reviews

W

WJ

family_with_children

June 12, 2026

10

An old-school hotel with exceptional service, a couple of excellent restaurants, and a wonderful evening bar. The staff were very friendly and accommodating.

C

Carpenter

solo_traveller

June 9, 2026

5

3 night stay

The location was good. Parking is available at a cost.

F

Frank

couple

June 8, 2026

9

Classy retro hotel with premium views of the castle

The location gives you a great view of the Castle. The lights around the Castle were also out which made for an even better view in the dark. The hotel clearly was proud of its 70's heritage, and I agree, it was a nice retro vibe. It was also classier than we were dressed for, but staff were only friendly nevertheless.

V

Vanita

couple

May 27, 2026

10

Staff were amazing, the location was perfect and the hotel was quite fancy.

P

Paul

couple

May 27, 2026

10

Was given a room upgrade due to booking status. Location is excellent very close to caste and restaurants. Staff very fiendly.

A

armelle

solo_traveller

May 25, 2026

5

An old - fashioned hotel but great location

Located at the center of the activities p(shopping and castle)

C

CNicholls

solo_traveller

May 20, 2026

8

Great spot if you're there for the castle!

The entry and lobby give off a grand, slightly retro feel, and there were plenty of helpful staff to service all guests. The rooms were generously sized, and the castle view room was wonderful. We didn't make use of the dining facilities, so unable to comment.

N

Nikki

solo_traveller

May 12, 2026

10

Kumamoto stay

Fantastic location, staff were friendly and helpful and the rooms were clean and have everything we needed. Good choices for breakfaat

M

Michael JD

solo_traveller

May 7, 2026

10

Just amazing

Amazing!!! Amazing!!!! Amazing!!!!! Blew expectations! We honestly thought we were in the wrong place

H

Helen

couple

May 5, 2026

8

Overall a great place to stay

Very central and very clean also everyone is very helpful

B

Bronwen

extended_group

April 30, 2026

8

Very hard and old bed. For a couple not good to have second partner squashed into the wall.

I

Ingrid

couple

April 27, 2026

10

Beautiful hotel located directly across from the Kumamoto Castle precinct.

Great room with views looking over Kumamoto Castle. Very comfortable beds. Exceptionally close to many shopping arcades, department store, cafes, restaurants and the tram stop to take you to Kumamoto Station & other sights of the city. Gorgeous fresh flowers in the expansive, timber foyer. Fresh flowers in the elevator. Whole hotel gave a plush, 5-star vibe from the 1990s/ 2000s. We really liked our stay here & would definitely return again.

I

ian

solo_traveller

April 23, 2026

7

The location and cleanliness. It was an old style hotel with odd shaped rooms and no gym/ pool

S

Stephane

solo_traveller

April 20, 2026

9

Excellent location. Very confortable bed.

S

Sam

solo_traveller

April 12, 2026

10

This hotel is a step back in time, in a good way. Friendly attentive staff with a retro luxury hotel vibe. Conveniently located opposite Kumamoto castle.

P

Phoebe

couple

April 10, 2026

7

It's close to nearby mall and restaurants.

P

Peter

couple

April 9, 2026

9

Very refreshing stay

It is situated close to Kumamoto Castle. Unfortunately, the nearby food Stall Village around the corner closes every Tuesday. We walked a few steps away to the shopping arcade which is a pedestrian street to have our lunch. Staff were polite and very well dressed in smart uniforms. We left our luggage with the reception as we arrived too early for checkin. To our pleasant surprise, our luggages were waiting for us in our room when we returned. I managed to park my car at the hotel for a small fee. The room was spotless.

J

John Lindsay

couple

April 8, 2026

8

Great location and view of the castle

Fantastic location right in the center of town

E

Elke Puspitasari

family_with_children

April 8, 2026

10

Close to places of attraction. The hotel has an old Japanese English style which is very romantic. And the photos are very accurate. The room I got was exactly what was shown. I love the separate dressing room and the large space within the room itself.

Y

Yu

couple

April 8, 2026

8

Close to Kumamoto Castle and tram station. Staff were nice and the room was quiet and clean.

Facilities

Activities

Massage

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Restaurant, Bar, Wine/champagne, Fruits, Coffee house on site, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

Air conditioning, Designated smoking area, Non-smoking rooms, Family rooms, Soundproof rooms, Heating, Lift, Safety deposit box

Internet

Internet services, WiFi, Free WiFi

Parking

Parking on site, Private parking, Parking garage, Parking

Physical distancing

Cashless payment available, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Concierge service, Trouser press, Vending machine (drinks), Shared lounge/TV area, Daily housekeeping, Barber/beauty shop, 24-hour front desk, Meeting/banquet facilities, Valet parking, Currency exchange, Fax/photocopying, Luggage storage

Room with Tatami Area with City View

This air-conditioned family room is fitted with 2 single beds on the tatami area. Futon mats will be provided when the booking is made for 3 or more guests.

Max 8 guests 39 1 bedroom 1 bathroom
Suite Room with Tatami Area and Castle View

The spacious family room offers air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds and 3 futons.

Max 10 guests 71 1 bedroom 1 bathroom
Deluxe King Double Room with City View

The double room features a wardrobe, as well as a bath and a toilet. The unit has 1 bed.

Max 4 guests 41 1 bedroom 1 bathroom
Deluxe Queen Double Room with City View

The double room features a wardrobe, as well as a bath and a toilet. The unit has 1 bed.

Max 4 guests 32 1 bedroom 1 bathroom
Deluxe Queen Room with Sofa Bed and City View

This double room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 2 beds.

Max 3 guests 32 1 bedroom0
King Double Room with Castle View

This spacious double room features a bathrobe and air conditioning. The room offers a view of the Kumamoto Castle.

Max 3 guests 28 1 bedroom 1 bathroom
Queen Double Room with City View

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 1 bed.

Max 3 guests 22 1 bedroom 1 bathroom
Standard Double Room with City View

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.

Max 3 guests 19 1 bedroom 1 bathroom
Room Selected at Check-In (No choice of bed preference)

The twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin/double room features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with satellite channels. The unit has 1 bed.

Max 2 guests 19 1 bedroom 1 bathroom
Comfort Twin Room with Sofa Bed with City View

This triple room has air conditioning. This room has a maximum capacity for 3 person. The 3rd person will sleep on the sofa bed.

Max 6 guests 32 1 bedroom 1 bathroom
Moderate Twin Room with Sofa Bed and City View

This triple room has air conditioning. This room has a maximum capacity for 3 person. The 3rd person will sleep on the sofa bed.

Max 6 guests 23 1 bedroom 1 bathroom
Comfort Twin Room with City View

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 3 beds.

Max 4 guests 32 1 bedroom 1 bathroom
Deluxe King Twin Room with City View

The twin room features a wardrobe, as well as a bath and a toilet. The unit has 2 beds.

Max 4 guests 41 1 bedroom 1 bathroom
Deluxe Twin Room with Sofa Bed and Castle View

This twin room has air conditioning, an electric kettle and a flat-screen TV. The unit has 3 beds.

Max 5 guests 44 1 bedroom0
Executive Twin Room with Castle View

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious twin room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.

Max 4 guests 51 1 bedroom 1 bathroom
Moderate Twin Room with City View

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 3 beds.

Max 4 guests 23 1 bedroom 1 bathroom
Standard Twin Room with City View

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 2 beds.

Max 4 guests 23 1 bedroom 1 bathroom
Superior Corner Twin Room with Castle View

This twin room has air conditioning. The room offers a view of the Kumamoto Castle.

Max 4 guests 31 1 bedroom 1 bathroom
Superior Corner Twin Room with Sofa Bed and Castle View

This twin room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 3 beds.

Max 5 guests 31 1 bedroom0
Superior Twin Room with Castle View

This twin room has air conditioning. The room offers a view of the Kumamoto Castle.

Max 4 guests 25 1 bedroom 1 bathroom
Executive King Suite with Castle View

The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 2 beds.

Max 4 guests 73 1 bedroom 1 bathroom
Deluxe Twin Room with Castle View

The suite includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The suite offers air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 3 beds.

Max 4 guests 44 1 bedroom 1 bathroom
Executive Junior Suite with Castle View

The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

Max 4 guests 51 1 bedroom 1 bathroom
Executive Suite with Castle View

The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.

Max 4 guests 73 1 bedroom 1 bathroom
Royal Suite with Castle View

The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.

Max 4 guests 93 1 bedroom 1 bathroom
Comfort Single Room with City View

The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 1 bed.

Max 2 guests 22 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 10:52 AM

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Kumamoto Hotel Castle - 4 Star Hotel in Kumamoto