Comfort Hotel Kumamoto Shinshigai
Shinshigai 2-10
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Why people book this hotel
“Breakfast was good”
“Convenient location, good breakfast, fast and efficient laundry service”
“The outlets near the bed were very useful”
“Free coffee, clean room, cozy, close to bus station and the castle - good locati…”
“handy parking next door, big quiet corner room, staff were very helpful good bre…”
“Friendly and patient staff”
“Spacious room for two”
“Beds were comfy”
“The room was clean and decent size”
“modern and clean facility”
“Reasonable breakfast and self service coffee corner till 2400hrs”
“Good price / quality ratio”
Overview
Comfort Hotel Kumamoto Shinshigai offers modern rooms with a coffee maker. It features free WiFi and a launderette. Guests can relax with complimentary coffee at the lobby. The air-conditioned rooms feature a flat-screen TV with VOD channels, a fridge an electric kettle with green tea bags. Nightwear and slippers are provided for all guests. The en suite bathroom comes with a hairdryer and toothbrush sets. Shinshigai Kumamoto Comfort Hotel offers a 24-hour reception, which offers dry cleaning services. Drinks vending machines are on-site, and amenities like a trouser press, a charger for certain mobile phones and an air humidifier can be borrowed. Hotel Comfort Shinshigai is a 13-minute walk from Kumamoto Castle. It’s located close to many restaurants, and a 1-minute walk from tram stop Karashimacho, which is a 13-minute tram ride from JR Kumamoto Station. A complimentary breakfast features eggs, salad and fresh fruits. Meals are catered at the dining room.
Traveller reviews
Louise
family_with_children
March 19, 2026
“comfortable”
handy parking next door, big quiet corner room, staff were very helpful good breakfast
Stuart
solo_traveller
December 30, 2025
“The hotel lives up to its name; it is comfortable.”
The outlets near the bed were very useful. Breakfast was good. Friendly and patient staff. The location near both the trams and restaurants and convenience stores was nice too. The lockers were a good call.
Andrei
family_with_children
December 4, 2025
Free coffee, clean room, cozy, close to bus station and the castle - good location. A lot of night time activities are in the area around the hotel
Cassandra
couple
May 29, 2025
“Perfect stay in the heart of Kumamoto”
Convenient location, good breakfast, fast and efficient laundry service. The room was clean and decent size. We arrived really early and the staff was able to store our bags and help luggage forwarding with Yamato.
Melissa
couple
May 13, 2025
“Great central accomodation in Kumamoto”
Spacious room for two. Close to the undercover shopping streets, bus terminal, trams, castle etc Good amenities provided.
Yasmin
family_with_children
May 12, 2025
“Great location”
Nice hotel. Great central location. Beds were comfy. Breakfast was good.
Robert
couple
April 18, 2025
“Nice stay in great location.”
Great location, staff and good breakfast.
Leng Leng
extended_group
April 14, 2025
“Drop in, sleep, eat and go.”
Good simple breakfast. Friendly and helpful staff.
Edmund Valentine
solo_traveller
March 10, 2025
“This hotel is situated in great location which means visiting Kumamoto is stress free due to easy access to Castle”
It is located in a shopping arcade Sakaidori in easy reach of new Shinshigai railway station tramway and amazing Kumamoto castle .Due to this easy access I was able to visit the castle and Botanic gardens in the same day .
Woon
family_with_children
November 7, 2024
“Good value with sufficient comfort and locality.”
Spacious twin room with window view of Kumamoto Castle. Reasonable breakfast and self service coffee corner till 2400hrs. Paid parking is just beside hotel.
Robert
couple
November 2, 2024
“Excellent hotel for those who come to Kumamoto Castle”
Great location for those who come by train to visit the castle. Good condition. Good breakfast. Good price / quality ratio. I would choose again.
NingXi
couple
October 9, 2024
“Good location but a bit old.”
Good location, free breakfast.
Vanessa
family_with_children
June 5, 2024
Fuss-free hotel with all the basic necessities including toiletries. Comes with breakfast although breakfast end time is early - 9.30am but it is uniform throughout all the hotels in Japan. Staff is helpful too.
Margaret
solo_traveller
November 26, 2023
Lots of eating options nearby. Very convenient to tram Good variety of breakfast food. Library and sitting area near lobby
Yee Leng
extended_group
November 9, 2023
“Very comfortable and thoughtful stay in a fantastic location.”
Breakfast was simple but has something for everyone and was very satisfying too.
Giancarlo
couple
October 9, 2023
“Good value for similar properties”
The buffet does the trick to cater to different breakfast palates. The space is a bit cramped and lit too harshly for me.
Elaine PSY
family_with_children
September 3, 2023
“Worth the price you paid for”
Free flow coffee and tea. Location is very convenient
Wilson
family_with_children
May 27, 2023
“Comfortable and great hotel as the name suggest”
Located right beside a sheltered shopping street with lots of restaurants, café, fastfood and shops. Hotel services is great and staffs helpful. Overnight (multistorey) parking at 1000 is right beside the hotel where you collect the parking ticket and pay at hotel reception for discounted price. Reception and breakfast (included in booking) and complimentary coffee, tea, water are all at Level 3. So after parking one have to get down to ground level to take hotel lift to reception. Room space is larger than my previous 2 hotel stay and can place on floor at large size luggage. Breakfast although simple one had varieties more than enough for a good breakfast. TV has at least a U-tube channel so won't get bored with local Jap channel you can't understand. Highly recommended.
Richard
couple
May 20, 2023
It was very nicely located close to active area.
George
extended_group
January 13, 2023
“lovely stay at a modern and clean hotel, recommended for anyone visiting Kumamoto”
modern and clean facility. complimentary breakfast an added bonus
Facilities
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid-friendly buffet, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized
General
Non-smoking rooms, Lift, Soundproof rooms, Heating, Non-smoking throughout, Air conditioning, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Parking
Parking, Parking garage
Physical distancing
Cashless payment available
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas
Safety features
Staff follow all safety protocols as directed by local authorities, First aid kit available, Thermometers for guests provided by property
Services
24-hour front desk, Laundry, Dry cleaning, Fax/photocopying, Luggage storage, Trouser press, Vending machine (drinks), Lockers, Daily housekeeping
Double Room - Non-Smoking
Air-conditioned room featuring an LCD TV, free Wi-Fi and a coffee maker. Amenities include a small fridge, while the attached bathroom comes with toiletries.
Standard Twin Room - Non-Smoking
Air-conditioned room featuring an LCD TV, free Wi-Fi and a coffee maker. Amenities include a small fridge, while the attached bathroom comes with toiletries.
Hotel Policies
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