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Comfort Hotel Kumamoto Shinshigai

Hotel

Shinshigai 2-10

hotel
hotel

Why people book this hotel

Breakfast available
15 mentions

Breakfast was good

Convenient location, good breakfast, fast and efficient laundry service

Great location
10 mentions

The outlets near the bed were very useful

Free coffee, clean room, cozy, close to bus station and the castle - good locati…

Friendly staff
8 mentions

handy parking next door, big quiet corner room, staff were very helpful good bre…

Friendly and patient staff

Comfortable rooms
8 mentions

Spacious room for two

Beds were comfy

Clean rooms
3 mentions

The room was clean and decent size

modern and clean facility

Good value
3 mentions

Reasonable breakfast and self service coffee corner till 2400hrs

Good price / quality ratio

Overview

Comfort Hotel Kumamoto Shinshigai offers modern rooms with a coffee maker. It features free WiFi and a launderette. Guests can relax with complimentary coffee at the lobby. The air-conditioned rooms feature a flat-screen TV with VOD channels, a fridge an electric kettle with green tea bags. Nightwear and slippers are provided for all guests. The en suite bathroom comes with a hairdryer and toothbrush sets. Shinshigai Kumamoto Comfort Hotel offers a 24-hour reception, which offers dry cleaning services. Drinks vending machines are on-site, and amenities like a trouser press, a charger for certain mobile phones and an air humidifier can be borrowed. Hotel Comfort Shinshigai is a 13-minute walk from Kumamoto Castle. It’s located close to many restaurants, and a 1-minute walk from tram stop Karashimacho, which is a 13-minute tram ride from JR Kumamoto Station. A complimentary breakfast features eggs, salad and fresh fruits. Meals are catered at the dining room.

Traveller reviews

L

Louise

family_with_children

March 19, 2026

9

comfortable

handy parking next door, big quiet corner room, staff were very helpful good breakfast

S

Stuart

solo_traveller

December 30, 2025

9

The hotel lives up to its name; it is comfortable.

The outlets near the bed were very useful. Breakfast was good. Friendly and patient staff. The location near both the trams and restaurants and convenience stores was nice too. The lockers were a good call.

A

Andrei

family_with_children

December 4, 2025

9

Free coffee, clean room, cozy, close to bus station and the castle - good location. A lot of night time activities are in the area around the hotel

C

Cassandra

couple

May 29, 2025

10

Perfect stay in the heart of Kumamoto

Convenient location, good breakfast, fast and efficient laundry service. The room was clean and decent size. We arrived really early and the staff was able to store our bags and help luggage forwarding with Yamato.

M

Melissa

couple

May 13, 2025

8

Great central accomodation in Kumamoto

Spacious room for two. Close to the undercover shopping streets, bus terminal, trams, castle etc Good amenities provided.

Y

Yasmin

family_with_children

May 12, 2025

9

Great location

Nice hotel. Great central location. Beds were comfy. Breakfast was good.

R

Robert

couple

April 18, 2025

9

Nice stay in great location.

Great location, staff and good breakfast.

L

Leng Leng

extended_group

April 14, 2025

8

Drop in, sleep, eat and go.

Good simple breakfast. Friendly and helpful staff.

E

Edmund Valentine

solo_traveller

March 10, 2025

8

This hotel is situated in great location which means visiting Kumamoto is stress free due to easy access to Castle

It is located in a shopping arcade Sakaidori in easy reach of new Shinshigai railway station tramway and amazing Kumamoto castle .Due to this easy access I was able to visit the castle and Botanic gardens in the same day .

W

Woon

family_with_children

November 7, 2024

8

Good value with sufficient comfort and locality.

Spacious twin room with window view of Kumamoto Castle. Reasonable breakfast and self service coffee corner till 2400hrs. Paid parking is just beside hotel.

R

Robert

couple

November 2, 2024

10

Excellent hotel for those who come to Kumamoto Castle

Great location for those who come by train to visit the castle. Good condition. Good breakfast. Good price / quality ratio. I would choose again.

N

NingXi

couple

October 9, 2024

7

Good location but a bit old.

Good location, free breakfast.

V

Vanessa

family_with_children

June 5, 2024

6

Fuss-free hotel with all the basic necessities including toiletries. Comes with breakfast although breakfast end time is early - 9.30am but it is uniform throughout all the hotels in Japan. Staff is helpful too.

M

Margaret

solo_traveller

November 26, 2023

8

Lots of eating options nearby. Very convenient to tram Good variety of breakfast food. Library and sitting area near lobby

Y

Yee Leng

extended_group

November 9, 2023

10

Very comfortable and thoughtful stay in a fantastic location.

Breakfast was simple but has something for everyone and was very satisfying too.

G

Giancarlo

couple

October 9, 2023

7

Good value for similar properties

The buffet does the trick to cater to different breakfast palates. The space is a bit cramped and lit too harshly for me.

E

Elaine PSY

family_with_children

September 3, 2023

9

Worth the price you paid for

Free flow coffee and tea. Location is very convenient

W

Wilson

family_with_children

May 27, 2023

10

Comfortable and great hotel as the name suggest

Located right beside a sheltered shopping street with lots of restaurants, café, fastfood and shops. Hotel services is great and staffs helpful. Overnight (multistorey) parking at 1000 is right beside the hotel where you collect the parking ticket and pay at hotel reception for discounted price. Reception and breakfast (included in booking) and complimentary coffee, tea, water are all at Level 3. So after parking one have to get down to ground level to take hotel lift to reception. Room space is larger than my previous 2 hotel stay and can place on floor at large size luggage. Breakfast although simple one had varieties more than enough for a good breakfast. TV has at least a U-tube channel so won't get bored with local Jap channel you can't understand. Highly recommended.

R

Richard

couple

May 20, 2023

9

It was very nicely located close to active area.

G

George

extended_group

January 13, 2023

9

lovely stay at a modern and clean hotel, recommended for anyone visiting Kumamoto

modern and clean facility. complimentary breakfast an added bonus

Facilities

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Kid-friendly buffet, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized

General

Non-smoking rooms, Lift, Soundproof rooms, Heating, Non-smoking throughout, Air conditioning, WiFi available in all areas

Internet

Internet services, WiFi, Free WiFi

Parking

Parking, Parking garage

Physical distancing

Cashless payment available

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas

Safety features

Staff follow all safety protocols as directed by local authorities, First aid kit available, Thermometers for guests provided by property

Services

24-hour front desk, Laundry, Dry cleaning, Fax/photocopying, Luggage storage, Trouser press, Vending machine (drinks), Lockers, Daily housekeeping

Double Room - Non-Smoking

Air-conditioned room featuring an LCD TV, free Wi-Fi and a coffee maker. Amenities include a small fridge, while the attached bathroom comes with toiletries.

Max 2 guests 13 1 bedroom 1 bathroom
Standard Twin Room - Non-Smoking

Air-conditioned room featuring an LCD TV, free Wi-Fi and a coffee maker. Amenities include a small fridge, while the attached bathroom comes with toiletries.

Max 2 guests 23 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that you must show a valid photo ID and credit card upon check-in.
Last updated: Apr 11, 2024, 10:52 AM

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