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Balai Serama Guesthouse

Guest house

Kampung Padang, Taman Negara

hotel
hotel

Why people book this hotel

Great location
10 mentions

Beautiful location with lovely gardens right next to the river

The jungle walk the hotel arranged was really great

Friendly staff
10 mentions

Beautiful setting and gardens, great food, very friendly and homely vibe

Friendly hosts

Comfortable rooms
7 mentions

Room immaculate and comfortable

I love the calm and quiet view of tembeling river and the beauty of the whole gu…

Clean rooms
4 mentions

friendly staff, clean rooms, large bathroom, good food (half board)

Hosts, location, clean and high standard

Breakfast available
2 mentions

Dinner was a good buffet spread with a variety of dishes and the breakfast was s…

Breakfast and dinner provided are both delicious

Good value
1 mentions

Check out the jungle day trip offered, it's really worthwhile

Overview

Situated in Taman Negara, Balai Serama Guesthouse offers tranquil and comfortable accommodation. Surrounded by lush greenery, it features a restaurant and provides free parking space on site. Offering garden views from the terrace, air-conditioned rooms come with tiled flooring, a desk, seating area and tea/coffee making facilities. The attached bathroom includes towels and shower facility. Balai Serama Guesthouse features a common lounge area where guests can relax. Luggage storage, laundry and fax/photocopying services are available and sightseeing activities can be arranged. The property houses a restaurant serving a tasty spread of local dishes. Special diet meals can also be prepared upon request. Breakfast and dinner are provided. Taman Negara Recreational Centre is approximately 4.7 km away.

Traveller reviews

E

Emma

family_with_children

June 1, 2026

9

Beautiful and welcoming guesthouse a short drive away from Taman Negara

Beautiful setting and gardens, great food, very friendly and homely vibe.

S

Siddiq

family_with_children

May 30, 2026

10

It was overall fantastic

The aura

K

Kevin Duckworth

couple

May 26, 2026

7

Basic rooms but lovely surroundings

Great views over the river and lovely garden. .Quite a distance from other places although owners ferried us to Tamen Negara. Dinner was excellent.

S

Shauna

solo_traveller

April 21, 2026

10

Room immaculate and comfortable. Went half board and the meals were very good. Beautiful location with lovely gardens right next to the river.

M

Maikel

couple

April 21, 2026

10

The jungle walk the hotel arranged was really great. Nice dinner. Friendly hosts.

S

Siddiq

family_with_children

April 13, 2026

10

Stay at balai serama was another Lovely experience of my Malaysia’s trip

I love the calm and quiet view of tembeling river and the beauty of the whole guest room.

P

Pamela

couple

March 21, 2026

8

fabulous and great to experience a different way of life in a natural and beautiful environment. We loved thr day tour a

Loved the location, the wonderful gardens and the rooms

C

Christina Susan

couple

March 6, 2026

8

Would definitely recommend the resort, the hosts and their tour.

Loved the location and the host were friendly and helpful. They organised a fantastic day trip only available for their guests.

B

Bob

extended_group

March 4, 2026

9

friendly staff, clean rooms, large bathroom, good food (half board)

M

Marjaana

solo_traveller

February 28, 2026

9

Beautiful garden & great food

The food was delicious, with the dining area overlooking the serene and calm river. The room was comfortable and gardens very well kept & gorgeous. The host (husband of the owning couple) was super friendly and helpful. Loved the way they live with and care for the animals (cats) around.

A

ANDREA

couple

February 26, 2026

8

Relaxed , river, dinner

K

Kamila

family_with_children

February 15, 2026

10

In the heart of nature, Belai Serama Guesthouse gives you what’s best!

Hosts, location, clean and high standard

C

Chetna

couple

February 9, 2026

7

Good location close to National Park

The guesthouse was located close to the National Park which was convenient for us as that was the main purpose of our visit. The guesthouse also provided a paid transfer to the entrance of the National Park which was useful. Unfortunately we were not aware that there were limited walking trails that you can do yourself without a guide at the National Park, therefore we were restricted by where we could walk and how far. This is not related to the guesthouse but if we had known we would probably have only stayed a couple of days in Taman Negara. The gardens at the guesthouse were beautiful and well maintained. Dinner was a good buffet spread with a variety of dishes and the breakfast was simple but adequate for us (cereal, fruit , toast and eggs).

S

sioned

family_with_children

January 23, 2026

10

Absolutely loved everything 🙂

A

Anita

family_with_children

January 12, 2026

10

fantastic!

terrific hosts that were super helpful and freindly, the accommodation itself was beautiful and the food sensational. we were able to organise activities through the guesthouse and our full day in the jungle -trecking and tubing - was the highlight of the entire trip

T

Thomas

family_with_children

December 30, 2025

6

This place could be great, if not for the host attitude!

This place could have been great, if not for the host lady attitude! The place has a beautiful garden and location by the river, cats and nice and clean basic rooms. Food is also good.

M

Mareike

family_with_children

December 29, 2025

10

Gorgeous garden, wonderful food and very clean and comfortable rooms. Check out the jungle day trip offered, it's really worthwhile.

S

Steve

family_with_children

December 8, 2025

10

Fantastic place to stay with easy access to the rainforest.

It’s a fantastic place to stay whilst accessing the rainforest. They organised our night tour and boat tour - we didn’t need to pre book. We did our own day walk but they advised us about that. Fantastic meals. A brilliant experience all round. They even drove us to the rainforest entrance. It’s a incredible place.

L

Lizzie

family_with_children

November 22, 2025

8

Wonderful jungle stay!

Beautiful house in a stunning location. Lush gardens. Very friendly staff and delicious and good choice of food.

T

Thomas

couple

November 20, 2025

10

The couple who run it are so friendly and helpful, offering to pick us up from the Kuala Tahan jetty and give us a lift back to the bus station. You can book onward travel with them as well which is super helpful. Breakfast and dinner provided are both delicious. We did the private day trip which was great fun, would definitely recommend.

Facilities

Activities

Hiking, Private beach area, Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Kid-friendly buffet, Special diet menus (on request), Breakfast options, Restaurant

Food & drink safety

Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

Non-smoking rooms, Family rooms, Bicycle parking, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

Internet services, WiFi, Free WiFi

Outdoors

Sun terrace, Garden, Terrace, Outdoor furniture

Parking

Accessible parking, Parking on site, Private parking, Parking, Free parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Safety & security

24-hour security, Key access, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Daily housekeeping, Laundry, Concierge service, Private check-in/check-out, Shuttle service (free), Luggage storage

Deluxe Double Room with Balcony

The double room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Max 2 guests 25 1 bedroom 1 bathroom
Deluxe Double Room with Extra Bed

This double room features a seating area, tea/coffee maker and private entrance. Room includes breakfast and dinner for guests throughout the stay period.

Max 3 guests 25 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 22:00
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printFrom 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 2:39 PM

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Balai Serama Guesthouse - 3 Star Hotel in Kuala Tahan